OBJECTIVE:

To hold a challenging position in the any field that would best fit my qualification and develop further my talent and skill for continuous improvement.

SKILLS:

Good organizational skills, the ability to work well under pressure and good customer service skills are important for those working as a captain waiter

WORK EXPERIENCE:

Waitress /Cashier

September 2013 to Present

Yas Links Golf Club -Abu Dhabi, UAE – ww.yaslinks.com

DUTIES & RESPONSIBILITIES

-Supervises All staff understands the dishes on the menus and items to sell through.

-Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

-Take orders from patrons for food or beverages.

-Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

-Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required Be full aware of daily menus and specialties.

-Prepare checks that itemize and total meal costs and sales taxes.

-Remove dishes and glasses from tables or counters, and take them to

kitchen for cleaning.

-Collect payments from customers.

-Present menus to patrons and answer questions about menu items, making

recommendations upon request.

-Inform customers of daily specials.

Clean tables and/or counters after patrons have finished dining.

-Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

-Prepare tables for meals, including setting up items such as linens,

silverware, and glassware.

-Perform food preparation duties such as preparing salads, appetizers, and

cold dishes, portioning desserts, and brewing coffee.

-Stock service areas with supplies such as coffee, food, tableware, and linens.

-Garnish and decorate dishes in preparation for serving.

Escort customers to their tables.

Captain Waitress

October 2011 to date

Waitress

July 2008 to September 2011

Grand Continental Flamingo Hotel -Abu Dhabi, UAE –www.gcfhotel.net

DUTIES & RESPONSIBILITIES

-Supervises All staff understands the dishes on the menus and items to sell through.

-Be full aware of daily menus and specialties.

-Allocate compatible teams to ensure high standards of work and staff Development.

-Ensure all staff are smartly presented at all times and that they comply to the company’s personal appearance and uniform standards.

-Maintain staff efficiency and morale in the restaurant at the highest level.

-Check all dining areas prior to service.

-Assist restaurant service to ensure a smooth and professional operation of the restaurant.

-Maintain at all times good customer relationship.

-Maintain strict control of the bills.

-Assist the Restaurant Manager with various stock takes when required.

-The daily meeting activities of workers in section of dining room: Receives guests and conducts them to tables.

-Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

-Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

-Attending incoming and outgoing Calls.

Sales Lady

Evian Apparel Corp, Philippine

February 2006 to January 2007

DUTIES & RESPONSIBILITIES

-Actively assist deals and attends to the need of customer.

-Grant the request of the customer on getting new stocks, sizes and other design of the product requested by the customer.

-Send and follow up invoices and purchase orders to customers during financial transactions.

- Offering customers a warm and gentle assistance and quality services in dealing with their needs.

-Answering incoming calls related product inquiry.

-Assure product is selling is properly fix and in the proper places .

-Face the customers with the smiles

-Bag the products purchase by the customers.

PERSONAL DETAILS:

-Name : Jovita Mabuti Fernandez

-Date of Birth : 08 August 1980

-Gender : Female

-Marital Status : Married

-Passport : P2591969A

-Nationality : Filipino

REFERENCES:

Mr. Christopher Fernades

F & B Manager

Grand Continental

Flamingo Hotel

Abu Dhabi, UAE

Contact: +971-*********

Miss. Eva Hife

HR Assistant

Grand Continental

Flamingo Hotel

Abu Dhabi, UAE

Contact: +971-*********

I hereby certify that the above particulars furnished by me are true and correct to the best of my knowledge.

Jovita Fernandez

JOVITA MABUTI FERNANDEZ

MOBILE: +971-*********

EMAIL: adgbnl@r.postjobfree.com

CURRENT ADDRESS: 31st Morror rd, Abu Dhabi, UAE

Contact this candidate