OBJECTIVE:
To hold a challenging position in the any field that would best fit my qualification and develop further my talent and skill for continuous improvement.
SKILLS:
Good organizational skills, the ability to work well under pressure and good customer service skills are important for those working as a captain waiter
WORK EXPERIENCE:
Waitress /Cashier
September 2013 to Present
Yas Links Golf Club -Abu Dhabi, UAE – ww.yaslinks.com
DUTIES & RESPONSIBILITIES
-Supervises All staff understands the dishes on the menus and items to sell through.
-Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
-Take orders from patrons for food or beverages.
-Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
-Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required Be full aware of daily menus and specialties.
-Prepare checks that itemize and total meal costs and sales taxes.
-Remove dishes and glasses from tables or counters, and take them to
kitchen for cleaning.
-Collect payments from customers.
-Present menus to patrons and answer questions about menu items, making
recommendations upon request.
-Inform customers of daily specials.
Clean tables and/or counters after patrons have finished dining.
-Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
-Prepare tables for meals, including setting up items such as linens,
silverware, and glassware.
-Perform food preparation duties such as preparing salads, appetizers, and
cold dishes, portioning desserts, and brewing coffee.
-Stock service areas with supplies such as coffee, food, tableware, and linens.
-Garnish and decorate dishes in preparation for serving.
Escort customers to their tables.
Captain Waitress
October 2011 to date
Waitress
July 2008 to September 2011
Grand Continental Flamingo Hotel -Abu Dhabi, UAE –www.gcfhotel.net
DUTIES & RESPONSIBILITIES
-Supervises All staff understands the dishes on the menus and items to sell through.
-Be full aware of daily menus and specialties.
-Allocate compatible teams to ensure high standards of work and staff Development.
-Ensure all staff are smartly presented at all times and that they comply to the company’s personal appearance and uniform standards.
-Maintain staff efficiency and morale in the restaurant at the highest level.
-Check all dining areas prior to service.
-Assist restaurant service to ensure a smooth and professional operation of the restaurant.
-Maintain at all times good customer relationship.
-Maintain strict control of the bills.
-Assist the Restaurant Manager with various stock takes when required.
-The daily meeting activities of workers in section of dining room: Receives guests and conducts them to tables.
-Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
-Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
-Attending incoming and outgoing Calls.
Sales Lady
Evian Apparel Corp, Philippine
February 2006 to January 2007
DUTIES & RESPONSIBILITIES
-Actively assist deals and attends to the need of customer.
-Grant the request of the customer on getting new stocks, sizes and other design of the product requested by the customer.
-Send and follow up invoices and purchase orders to customers during financial transactions.
- Offering customers a warm and gentle assistance and quality services in dealing with their needs.
-Answering incoming calls related product inquiry.
-Assure product is selling is properly fix and in the proper places .
-Face the customers with the smiles
-Bag the products purchase by the customers.
PERSONAL DETAILS:
-Name : Jovita Mabuti Fernandez
-Date of Birth : 08 August 1980
-Gender : Female
-Marital Status : Married
-Passport : P2591969A
-Nationality : Filipino
REFERENCES:
Mr. Christopher Fernades
F & B Manager
Grand Continental
Flamingo Hotel
Abu Dhabi, UAE
Contact: +971-*********
Miss. Eva Hife
HR Assistant
Grand Continental
Flamingo Hotel
Abu Dhabi, UAE
Contact: +971-*********
I hereby certify that the above particulars furnished by me are true and correct to the best of my knowledge.
Jovita Fernandez
JOVITA MABUTI FERNANDEZ
MOBILE: +971-*********
EMAIL: ******.******@*****.***
CURRENT ADDRESS: 31st Morror rd, Abu Dhabi, UAE