Manager Project

Kalpana Kalavena

Email: *******.********@*****.*** Contact: +91-998*******

Summary

Solutions-focused Test Manager in developing and executing manual, automated test scripts. High- level proficiency with QC, UFT, Selenium, SOAP UI, Perfecto, VBScript, SQL, Perl, Linux/Unix and a foundation in Java with Monitoring tools like Rally and JIRA. Easily collaborate with developers and project managers to accomplish milestones. Excel at creating test plans and writing/running automated test scripts, solid history of discovering defects, track bugs, close open defects and ensuring client expectations are met with high quality software solutions. Serve as a value-adding member of QA teams.

Professional Experience – Software Testing (13 years)

• Good experience in Manual Testing and QA Process.

• Hands-on experience in diversified fields of the Software Development Life Cycle (SDLC), specializing in Quality Assurance Process and Methodologies like Waterfall, Agile and Scrum.

• Good testing experience in Client-server, Web based and Enterprise Application.

• Good experience in domains Like: Telecom and Mobility.

• Expertise and experience in performing different kinds of testing like Smoke Testing, Functional Testing, GUI Testing, Backend Testing, Regression Testing, Cross Plat form and Cross browser Testing.

• Expertise in Defect Tracking, Report generation and requirement tracking throughout the test life cycle.

• Well experienced in Black Box testing methodologies.

• Proficient in analyzing the SRS (Software Requirement Specifications), Functional Design Documents to formulate Test Plans, Test Strategies and Test Cases for Manual as well as Automated Testing for various applications to ensure proper business compliance.

• Experienced in working with business analysts, development groups in analyzing business specifications and in working with other testers to resolve technical and end-user issues.

• Good experience in Database Testing (SQL and PL/SQL) and querying the database to Check Successful transactions.

• Exposure in TOAD tool to validate the data.

• Strong experience in SOAPUI tool to automate the Web Services applications.

• Experience in SOAP Style and REST full web services.

• Good working experience on Test Environment Like: UNIX/LINUX.

• Strong exposure on Automation Testing Tools like QTP/UFT and Selenium.

• Good understanding of the Agile Test life cycle.

• Team player with strong interpersonal and communication skills.

• Strong experience in Mobile Application Testing and Perfecto tool. Educational Qualification

University: Jawaharlal Nehru Technological University Degree: Bachelor of Technology (B-Tech) in Electronics and Communications. Year: 2000-2005

Certifications

• ISTQB (ITB) certified software tester – August 2011

• CSM (Certified Scrum Master) by Scrum Alliance – August 2016 Technical Expertise

OPERATING SYSTEMS Windows 2000/2003/XP, Unix, Linux DATABASES SQL Server and Oracle.

MANAGEMENT AND DEFECT TRACKING TOOLS Quality Center (QC), Rally and JIRA. TESTING TOOLS SQL, HP UFT, TOAD, SOAPUI, Selenium, JMeter and Perfecto.

Work Experience

NETCRACKER TECHNOLOGY

Client: AT&T, USA

Technical Lead, Quality Assurance 01/2014 to Current EDS (Emerging Devices Software), develops Mobile Applications on different platforms (Android, iOS, Blackberry and Windows).

AT&T All Access (MAG) is an application that is pre-installed on all AT&T branded Android and Windows tablets sold by AT&T. It allows the subscriber to keep track of data usage. TOOLS USED Manual Testing, SQL Server, UNIX, SOAP UI, QC Roles & Responsibilities:

• Good understanding/analysis of User Stories.

• Building up and leading the Testing Team to the success of the project.

• Estimate Test effort.

• Prepare Test schedule.

• Preparing the effective test data.

• Develop test cases and prioritize testing activities.

• Install and configure the SOAPUI Testing tool to automate the web services application.

• Involved in the test environment setup.

• Execute all the test cases and report defects, define severity and priority for each defect.

• Create and distribute final test artifacts (Test Plan, Test Cases Summary, Defect Disposition Log etc.)

• Involve in project closure meetings.

NETCRACKER TECHNOLOGY

Client: AT&T, USA

Systems Analyst 01/2012 to 01/2014

Q Stream mobile chat application used on COU handsets to support group and one-to-one messaging. Application is behind the AT&T firewall and requires Global Login, not VPN. For business-related messaging only.

TOOLS USED

Manual Testing, Real time Mobile Devices (Android, iOS and Blackberry) for Mobile Application Testing, Perfecto. Roles & Responsibilities:

• Good understanding/analysis of User Stories.

• Estimate Test effort.

• Prepare Test schedule.

• Install and test the Mobile Applications on various Mobile Devices (Android, iOS and Blackberry) using Perfecto tool and Manual Testing.

• Develop test cases and prioritize testing activities.

• Execute all the test cases and report defects, define severity and priority for each defect.

• Create and distribute final test artifacts (Test Plan, Test Cases Summary, Defect Disposition Log etc.)

• Involve in project closure meetings.

NETCRACKER TECHNOLOGY

Client: AT&T, USA

Systems Analyst 01/2010 to 01/2012

ECAM is a product of AT&T which basically manages the AT&T Corporate Calling Cards. This application is designed for the End-Users and CSR’s respectively. The Payment Card Industry Data Security Standard (PCI DSS) provides securing credit card cardholder data that is stored, processed and/or transmitted by merchants and other organizations. TOOLS USED Manual Testing, SQL Server, UNIX

Roles & Responsibilities:

• Coordinate with onsite and capture new requirements.

• Participating in design and architectural discussions.

• Participate in walkthroughs/Reviews throughout the project life-cycle.

• Responsible for preparing, executing the Test cases and Posting defects.

• Involved in Functionality, Integration, System and Regression testing.

• Prepared Test Reports and Test Summary Reports.

• Updating project manager regularly about the progress of testing activities.

• Maintaining test-script version control.

NETCRACKER TECHNOLOGY

Client: AT&T, USA

Associate Prog/Analysis 01/2009 to 01/2010

ECAM is a product of AT&T which basically manages the AT&T Corporate Calling Cards. This application is designed for the End-Users and CSR’s respectively. EORS web application generates Reports for AT&T Customer. This project helps to integrate EORS system to existing product ECAMWEB. It is revenue saving project and will help maintain better operations for CSRs who uses ECAM WEB.

TOOLS USED Manual Testing, SQL Server, UNIX

Roles & Responsibilities:

• Coordinate with onsite and capture new requirements.

• Participating in design and architectural discussions.

• Participate in walkthroughs/Reviews throughout the project life-cycle.

• Responsible for preparing, executing the Test cases and Posting defects.

• Involved in Functionality, Integration, System and Regression testing.

• Prepared Test Reports and Test Summary Reports.

• Updating project manager regularly about the progress of testing activities.

• Maintaining test-script version control.

NETCRACKER TECHNOLOGY

Client: AT&T, USA

Associate Prog/Analysis 12/2006 to 01/2009

ECAM is a product of AT&T which basically manages the AT&T Corporate Calling Cards. This application is designed for the End-Users and CSR’s respectively. WEB ECAM is to create a web-based application from scratch to manage the Calling Cards for AT&T. This project has replaced an existing VC++ based stand-alone application. This project included more than 250 web screens and had added a lot of new functionality to the client. Many other small web applications were integrated to a single one.

TOOLS USED

Manual Testing and Automation Testing, SQL Server, UNIX and UFT.

Roles & Responsibilities:

• Coordinate with onsite and capture new requirements.

• Actively involved in review meetings and other status meetings to evaluate the progress and performance of the application.

• Responsible for preparing, executing the Test cases and Posting defects.

• Involved in Functionality, Integration, System and Regression testing.

• Prepared Test Reports and Test Summary Reports.

• Prepared QTP/UFT scripts to automate Regression Testing, Load Testing for Web based Application. Coordinate with onsite and capture new requirements.

• Coordinate with CSR’s for User Acceptance Testing.

• Maintaining test-script version control.

Significant accomplishments

Recognition program Award for Q4 2008 in displaying an extremely high-level teamwork, creative thinking, overall dedication and due diligence to work through all issues and roadblocks while still meeting the overall schedule and exceeding client expectations.

Recognition program Award for Q4 2008 in working for ECAM to Web Implementation project.

Peer award for dedication and contribution in delivering the quality product to the client AT&T – Mar 2009

Conducted training sessions on Agile software methodology across organization.

Appreciation from Management for conducting Testing Methodologies training sessions. Extra-Curricular Activities

Playing outdoor games – Women Cricket and throw ball.

Won around 11 awards in center related Sports and cultural Competitions since 2008 to 2019.

Personal Information

Name : Kalpana Kalavena

Date of Birth : 9th Dec, 1983

Gender : Female

Marital Status : Married

Passport # : HYDZ37744009

Present Address : H. No: 10-1-639/2, Chintalbasthi, Khairatabad, Hyderabad-500004 Contact Number : +91-998*******

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