Industrial Engineering

KNOWLEDGE OF

Resolving Problems

Organizational Management

Cooperative Learning

Interactive Learning

PERSONAL SKILLS

Flexible

Strong Commitment

Detail Oriented

Computer Skills

Phone Etiquette

Time Management

Oral communication

Written communication

Customer needs recognition

Building Customer Loyalty

PERSONAL DETAILS

Bea Marie J. Bercero

Lower Tabok,

Mandaue City, Cebu

22

August 19, 1998

Mobile: 099********

Telephone: 346 - 4734

E: ***.*********@*****.***

Bea Marie J. Bercero

CAREER OBJECTIVE

A self-motivated and hard-working individual who is able to cope well under pressure. I am seeking to established my career in a role where I can make a long standing commitment to gaining job satisfaction. Trained in conflict resolution and communication. Eager to join your team to build customer loyalty by leveraging interpersonal skills and offering top customer service.

ACADEMIC QUALIFICATIONS-

Cebu Technological University 2015 - 2020

Bachelor of Science in Industrial Engineering 5th Year

Tabok National High School 2011 - 2015

Tabok Elementary School 1 2005 - 2011

HIGHLIGHTS

Customer Relationship management

Extensively patient and understanding

Proficiency in mediating customer complaints and maintaining confidentiality of records

Strong technical capabilities with a commitment to delivering quality outcomes on time.

Working with multidisciplinary teams to achieve common goals

KEY COMPETENCIES

Proficient with Microsoft Word, Excel & Power Point

Detail-orientated, resourceful and highly organized.

Ability to work with less supervision

Ability to maintain positive working relationship

Good verbal and written communication skills.

HOBBIES & INTERESTS

I love to travel & explore new beautiful places and learning about its culture. I also love writing stories, dancing, driving motorcycles and joining beauty pageants, where i get to speak & interact in front of audiences that helps me to become more confident.

Contact this candidate