Manager Engineer

Alonso Morales

Phone: 401-***-**** Providence, RI 02904 ***************@*****.***

PROFESSIONAL EXPERIENCE

Angelica Corporation – Improving the Fabric of Healthcare

Worcester MA 01608, March 2019-December 2019

2nd Shift Production Supervisor with the primary duty in the management of plant employees as part of the production management team. Responsible for hiring, training, onboarding, performance management and evaluation, scheduling, day-to-day direction, discipline, and if necessary, termination of the plant employees under supervision. Able to manage multiple departments on a single or multi-shift basis: coaching and building a high-performance production team for a key part in the fulfillment of orders for all the hospitals' deadlines.

Mueller Corporation – Vacuum Metalizing and Spray Coating Services

East Bridgewater, MA 02333, February 2018-November 2018

2nd Shift Production Supervisor with management responsibilities including the evaluation and the making of continual improvement of processes in a very fast pace environment.

Developing and maintaining relationships with management and other supervisors to resolve quality issues.

Monroe Staffing Services

Providence, RI 02906, September 2017-February 2018

On-site Representative/Supervisor at Barrett Distribution Centers, Franklin, MA, during the Christmas Project reaching a record of orders delivered.

Providing excellent customer service by responding to client company inquiries and ensuring employees are compliant with the company's rules and regulations.

Managing daily on-site operations such as headcounts and employee check-ins

Developing and maintaining relationships with management and supervisors to resolve employee issues

Conduct regular meetings with the client to ensure strong communication including safety meetings

Belighted Corp., Field Applications Engineer

Weston, FL 33327/Buenos Aires, Argentina, October 2013-September 2015

Belighted Corp. is specialized in the distribution of technology products, energy, and high-tech security solutions, providing innovation, commitment, service, quality and fine price in the areas it represents.

Being an Authorized Certified Representative for SpotterRF, Belighted Corp., our responsibilities include a very professional interaction with all customers by assisting them through the whole process such as: choosing the right needed application based on the size of the area to protect, Site Survey, Project Design, System Diagram, Commissioning, Installation and Site Personnel Training to ensure total customer satisfaction.

IATSE Local 481 Boston

Woburn, MA 01801, 2012-2016

The International Alliance of Theatrical Stage Employees, Moving Picture Technicians, Artists, and Allied Crafts is the union that represents over 100,000 technicians and craftspeople working behind the scenes in the Entertainment Industry in the United States and Canada.

Chartered in 1989, I.A.T.S.E. Local 481 Boston represents the people who work on a diverse range of motion picture productions including feature films, commercials, television production, industrials, documentaries, music videos, and web content. Today the IATSE is the largest union representing workers in the entertainment industry.

Softub Inc., Quality Control Supervisor

New Bedford, MA 02746, 2010-2011

Softub Inc., Technical Support Representative

New Bedford, MA 02746, 2009-2010

Monitoring the product standards and quality control making sure products are manufactured on time and are of the highest level of quality. Ensuring that the production minimizes assembly errors. Liaising among different departments to ensure connectivity between different areas of production.

Provide support over the phone/e-mail and technical databases for over 150 Softub Dealers and Service Centers worldwide. Daily processing of the Warranty Claims and project coordination for the Customer Repairs Service as well as the technical monitoring for the conversion of Demo units.

Administration & Mercadeo Ltda (Temporary Recruiting Agency for the Professional People) for APC-MGE

Santa Fe de Bogotá, Colombia, 2007-2008

APC Corp. Credit & Collections Analyst for Latin American Dept.

West Kingston, RI 02892, 2006-2007

APC Corp. Technical Support Engineer II for Latin American Dept.

West Kingston, RI 02892, 2000-2006

Responsible for the overall condition of an assigned set of more than 250 accounts receivable throughout Latin America (APC-MGE Customers: Latin America (Mexico, South Cone: Argentina-Bolivia-Uruguay-Paraguay-Chile, Miami Distributors, Caribbean Islands, Central America, Colombia, Venezuela, Peru & Ecuador), including collections, deduction management, customer credit monitoring through order release evaluation and credit memo/debit memo/write-offs application.

Master Control/Audio Operator and Engineering

WPRI-TV/ WNAC-TV: CBS Channel 12 & Fox Providence, 1998-2000

Manager & Co-Owner

Irvin Productions, Central Falls, RI, 1986-2004

Manager

Pueblito Viejo Restaurant, Central Falls, RI & Macondo Night Club, Pawtucket, RI, 1988-1994

Electro-Mechanic & Quality Control Supervisor (1st & 2nd Shift)

Hanson Systems, Inc., North Attleboro, MA, 1987-1992

Credit & Collections Manager/Automatic Premium Loans & Receivable Accounting Representative

Pan American Life Insurance Company (PALIC), Santo Domingo, Dominican Republic, 1981-1984

Member of the Dominican Association of Educators, ADP

Republic of Colombia School, Santo Domingo, Dominican Republic, 1980-1984

Radio Broadcaster/On-Camera Assistant and Production Team

Radio Antillas • Color Visión, Channels 9 & 2, Santo Domingo, Dominican Republic, 1979-1982

EDUCATION

New England Institute of Technology, Warwick, RI

Associates Degree (Honor Student), Video & Radio Production, 1990-1992

Rhode Island College, Providence, RI and Community College of Rhode Island, Lincoln, RI

ESL Certificate, Composition, and English as a Second Language & Liberal Arts, 1986-1989

UNAPEC College - Santo Domingo, Dominican Republic

Computer & System Engineering, 1983-1984

Instituto Internacional de Tecnologia - Santo Domingo, Dominican Republic

Computer Programming (Basic - COBOL - RPG 34 IBM II), 1981-1982

National School of Broadcasting - Santo Domingo, Dominican Republic

Radio & Television Broadcasting, 1982

Universidad Autonoma de Santo Domingo (UASD College), Santo Domingo, Dominican Republic

Courses are taken, Electro-mechanic engineering, 1980-1983

SKILLS

Fluent in Spanish & English

5S and Principles of Lean Manufacturing (Leadership Development Training)

Quality Support Group (QMS) – Supervisory Training

OSHA 10 Certification Adult/Child-Infant CPR/AED Certification

Apple Macintosh and PC’s IBM Compatible systems

Extensive use of Oracle, Siebel (InTouch), Lotus Notes and Microsoft Office

Use of an extensive variety of broadcasting and telecommunications equipment for live events (Pay-per-View) and post-production of social events

Installation of different hardware and software packages for Windows & Mac OS systems

Excellent communication & organizational skills

Member of ADP (Dominican Association of Educators)

Extensive knowledge of 35mm and 120mm B&W/Color photography/Digital photography

Air Traffic Assistant / Accounting / Computer Programming (RPG 34 & Cobol)

Experience with CNC Machines as well as hydraulic and pneumatic systems

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