Noel Velazquez *.****.*********@*****.***
678-***-**** - Atlanta, GA
linkedin.com/in/noelvelazquez
CERTIFICATIONS & SKILLS
● Cisco CCNA
● CompTIA Security+ CE
● CompTIA Network+ CE
● Spanish (Fluent)
● AWS/Azure
● Linux (Kali/CentOS)
● Windows Server 2012/2016
● Crowdstrike Falcon
● Active Directory
● DHCP/DNS
● Firewalls
● Python (Novice)
EXPERIENCE
Associate Security Administrator, Hi-Rez Studios
Alpharetta, GA — June 2019 - Present
● Implemented Crowdstrike Falcon across all company workstations and windows/linux servers.
● Spearheaded implementation of Duo Two-Factor Security across the entire organization.
● Monitored network traffic for suspicious behavior - Wireshark, Google Suite, Crowdstrike
● Performed vulnerability and penetration tests across network segments
● Configured security systems such as firewalls, antivirus, and IDS/IPS software
● Analyzed current security requirements and made suggestions for improvements
● Conducted security audits and made policy recommendations Jr Systems Administrator, Hi-Rez Studios
Alpharetta, GA — Nov 2017 - June 2019
● Coordinated and upgraded over 450+employee workstations from Windows 7 to Windows 10 before the Windows 7 End of Life.
● Provided overseas (UK Office) technical support to 40-50 employees by remote software or written and verbal communication.
● Monitored and maintained system of 450+ users and 2000+ devices utilizing Imaging, Lansweeper, GPO, 2FA, and Active Directory.
● Setup and configured a switch stack of Aruba 3810m switches for the network expansion of a new 15,000 square feet suite, housing 80 employees.
Event IT Specialist, Hi-Rez Studios
Alpharetta, GA — Dec 2016 - Nov 2017
● Multitasked and prioritized client issues through 1500+ helpdesk tickets with #1 customer satisfaction on the team.
● As part of a team, organized and executed all technical logistics of 300+ stations for 2016, 2017, 2018 Smite World Championships as well as Dreamhack Atlanta 2018.
● Managed a team of 6 technical leads to administer on-stage technical operations for 400+ tournament matches and qualifiers, ensuring a seamless tournament experience.
● Able to articulate technical issues and concepts to team members in a non-technical manner. EDUCATION
Bachelor of Business Administration in Marketing
University of West Georgia — Carrollton, GA — Dec 2015