CIO/CTO

Gary Cobb

210-***-**** linkedin.com/in/garyacobb *********@***.***

Summary

CIO/CTO with multinational experience in several industries including high-tech manufacturing, R&D, telecommunications, global transportation, government, large-scale event management, Department of Defense (DoD), software development, industrial automation (robotics), and automotive. In addition to IT I have also led Engineering, Project Management, and Customer Service organizations.

Experience

Director, IT - Infrastructure

PKC Group

San Antonio, Texas

Oct 2018 - Present

•Direct day-to-day Operations for all IT Infrastructure within PKC Group, North America (NA)

•Focused on technology renewal in our Michigan (HQ), San Antonio, TX and Mexico data centers

•Established Technology Roadmap for all of PKC NA with 3-year outlook

•Established 36 month “PC Renewal” program for PKC’s 14,000+ employees

•Implementing ITIL 2011 Edition for IT Operations and Customer Service

•Led Proof of Concept (POC) for Oracle HCM Cloud implementation in Mexico

•Implementing cloud backup strategy and evaluating VDI (Virtual Desktop Infrastructure)

•Institutionalizing PMBOK (Project Management Body Of Knowledge) throughout organization

Global Director of Information Technology

ITW

Asheville, North Carolina

Mar 2014 - Aug 2017

•Report directly to the CEO

•Involved in businesses which install robotics, conveyors, AS/RS (Automated Storage and Retrieval Systems) and other equipment into factories and warehouses with project budgets of $25,000,000+ USD

•Responsible for IT, Engineering, and 24x7 Customer Service teams in the U.S. and Europe

•Also responsible for all Project Management, Controls Engineering (PLC), 3-D Simulation, and R&D

•Led IT to Agile/Scrum Level 3 maturity within two (2) years; implemented Kanban in Engineering

•Implemented several ITIL processes; namely a completely new Customer Service Desk, Incident Management, Service Request Fulfillment, Knowledge Management, and a completely new SLA (Service Level

Agreement) thus improving customer satisfaction to better than 96%

•Introduced the ITW Innovation Framework to management and facilitated business readiness review

Chief of Software Engineering for North America

Rolls-Royce

Alexandria, Virginia

Feb 2012 - Mar 2014

•Reported directly to VP of Engineering

•Responsible for leading Agile/Scrum software development teams (50+) supporting the U.S. Navy

•Focus was on afloat and ashore web-based Java maintenance management systems (MMS) used on some of the most sophisticated and complex naval vessels in the world

•Also supported such organizations as NOAA, the U.S. Marine Corp., Army Corp. of Engineers, and other government and commercial organizations all over the world

•Rolls-Royce uses a global multisource Shared Services business model with both onshore and offshore sourcing in multiple locations in the U.S.A., U.K. and Norway

•Daily responsibilities involved interfacing with external partners such as Microsoft and HP; in fact, we were a Microsoft Certified Partner

VP of IT

Get Motivated Seminars, Inc.

Tampa, Florida

Oct 2009 - Jan 2012

•Worked directly with the CEO and COO to develop an overall business strategy

•IT strategic priorities included: new/redesigned web site, “CRM 2.0” utilizing cloud-based Microsoft Dynamics CRM SaaS, Marketing automation for Call Center end-users, business analytics, and more …

•In first year identified IT benefits of more than $25 million for this midsize 250+ employee company

•Migrated ALL IT Development and Operations (DevOps) into the cloud by evaluating and selecting external service providers such as Microsoft and other third party partners thus reducing IT costs 67% • Work included outsourcing to India, and interfacing with other external partners and joint ventures

•Implemented operational stability and Disaster Recovery (DR) processes first time in company history

Assistant CIO

City of Miami

Miami, Florida

Oct 2008 - Oct 2009

•Responsible for all Enterprise Architecture (EA), systems development, program management, and operational support for systems used at the City of Miami

•Routinely interfaced with elected officials such as Police, Fire Chief, and officials in Mayor’s office, etc.

•Key initiatives included: Unisys mainframe re-platform to Microsoft/.NET, Oracle ERP implementation, custom .NET Land Management development projects, ESRI GIS upgrades, SOA (Services Oriented Architecture), Web Services, and implementation of a Microsoft BizTalk ESB (Enterprise Service Bus)

•Implemented both the PMBOK and Agile/Scrum project management disciplines

•Implemented several ITIL processes; Change Management and Service Level Management (SLA’s)• Responsible for evaluating and selecting service providers, negotiating contracts, vendor engagement, vendor management, and interfacing with key external partners such as Unisys, Oracle, and Microsoft

PMO Director

Pinellas County Government

Clearwater, Florida

Aug 2003 - Sep 2008

•Responsible for overall leadership of the Project Management Office (PMO) overseeing a portfolio of ~300-500concurrent projects and programs

•Interfaced regularly with shared services CIO and elected political officials such as the State Attorney, Public Defender, Board of County Commissioners, Sheriff, Tax Collector, and the Courts, etc.

•Facilitator of the Senior Leadership Team through the Gartner Enterprise Architecture (EA) and strategic planning processes

•Implemented a decentralized enterprise-wide ARB (Architecture Review Board) which provided frameworks and a Federated Governance Model to oversee compliance with the IT strategy

•Program Manager for the largest effort in the IT portfolio which was a $20,000,000 custom Java Consolidated Justice Information System (CJIS) development effort overseeing fifty-plus (50+) Analysts, Development, QA and Operations personnel

•Highly involved in build vs. buy analysis, as well as business case development, RFI, RFP, SOW, and contract negotiation processes leading to vendor engagement, vendor management, and interfacing with external partners and service providers such as IBM and CA (Computer Associates)

Education

Clemson University

BS, Computer Engineering

1981 - 1985

University of North Carolina Wilmington

MBA, Business Administration

1987 - 1991

Licenses & Certifications

PMP - PMI Tampa Bay ITIL - itSMF USA

82788

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