Humna Ali
Calgary, Alberta
T3A 4T7
Dear Sir/Madam!
This letter is to introduce myself and let you know of my interest in becoming a part of your Company. The enclosed resume will furnish you with information concerning my overall employment background, training, education and skills. My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligation requiring of any responsibility upon your company.
In each of my previous experiences I have performed my assignments with high degree of skills and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.
I believe in excellence and have always directed myself to assure the successful accomplishment of company goals. My positive attitude and willingness make me a valuable asset to any organization that would employ me.
Starting with your company will be a great start of my career. I am excitedly looking forward to getting some experience related to my interests and career.
My contact information is on the enclosed resume in case of any questions or concerns. I look forward to hearing from you in the near future.
Yours sincerely,
Humna Ali
HUMNA ALI
69 Edgeview Rd. NW Calgary, AB T3A 4T7 · 403-***-****
***********@*****.***
OBJECTIVE
A position in your company as a part/full time employee by utilizing my education and skills to contribute to the success of the company.
EXPERIENCE
EMPLOYMENT-
2018 – 2019
SALES ASSOCIATE & CASHIER, The Shoe company
Worked closely with customer service staff to deliver outstanding service to shoppers throughout shopping and completing purchases.
Collaborated with in-store maintenance, stocking, merchandising and upkeep, successfully prioritizing tasks in order to achieve wide range of daily objectives.
Developed positive customer relationships through friendly greetings and excellent service.
Managed customer cash and credit card transactions using company point of sale system.
Remained calm and positive during high-stress situations and when engaging with difficult or irate individuals.
Answered questions regarding store policies and merchandise.
Helped customers with questions, problems and complaints in person and via telephone.
Attained top performance in sales with targeted, highly satisfied business customers by delivering exemplary service and assistance.
Maintained organized, presentable merchandise to drive continuous sales.
Directed individuals to merchandise locations.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
VOLUNTEER-
2020 – CURRENT, CALGARY AB
COVID19 VISITOR ESCORT, Rockyview General hospital
Aiding patients and their families or friends throughout the coronavirus pandemic
Guiding visitors and patients to their exact locations to avoid the risk of COVID19
Screening patients before entering the hospital.
Communicating and assisting visitors while their stay at the hospital
Helping the nurses with the screening tests
Delivering parcels to the units for patients
2020 – CURRENT, CALGARY AB
PATIENT EXPERIENCE, Rockyview General hospital
Providing assistance to patients and their families in a variety of roles throughout a patient’s healthcare journey
Communicating and creating a friendly environment in order to relief stress off patients
Assist patients with different tasks and their needs
Patient care including, pushing wheelchairs, going for a walk, reading books, sharing stories, spending their time in a memorable manner
2013 – 2016, CALGARY AB
SCHOOL LEADERSHIP EVENTS, Robert Thirsk High School
School Opening, Talent show, Clash of the comets, Youth Summit
Planning, organizing and managing
Coming up with new creative ideas
Problem solving
Communicating
Teamwork
Making a school opening a memorable event
Leading a Henna and karaoke stations
2015 – 2015, CALGARY AB
CANADIAN OILS SANDS MATH MINDS, Calgary Public Library
Helping children to improve their math skills
Communicating and solving problems with children and their parents
Group activities and games
Reaching the expectations of parents and the employer
2014 – 2014, CALGARY AB
COMPUTER & READING BUDDIES, Calgary Public Library
Helping children in their computer and reading skills
Communicating and solving problems within groups
Encouraging children to focus while having some fun
Discussions with children and their parents
2011 – 2013, CALGARY AB
LIBRARY ASSISTANT, Terry Fox/ f.e osborne Junior high school
Assisted patrons with the library's computers and provided information on logging onto the Internet.
Kept detailed records of lending transactions and library users.
Handled the check-in and check-out process of library books and materials at the circulation desk.
Created fliers to post throughout the library that would inform visitors and patrons of upcoming events including book clubs, meetings and special programs.
Gained a strong understanding of various methods for cataloging books and other materials.
Placed books on proper shelves when returned to circulation.
Maintained a secure environment by monitoring visitors at the front desk.
EDUCATION
2016 – CURRENT, CALGARY AB
BACHELOR OF SCIENCE, Mount Royal University
General Science
2016
HIGH SCHOOL DIPLOMA, Robert Thirsk High school
Member of Leadership, Key club, Art club
Received many exemplary certificates
Coursework in French, Graphic Design, Web Applications and Arts
SKILLS
Problem-solving skills
Flexible schedule
Exceptional customer service
Product and service sales
Multi-tasking strength
Interpersonal skills
Shipment processing
Point of sale knowledge
Cash handling
Communication skills
Merchandising understanding
References will be available upon request.
Excellent people skills
Ability to lead
Highly organized and efficient work habits
Responsible and respectful
Able to meet tight deadlines
Great attention to detail
Honest and hardworking
Positive patient experience
Patient and family interaction
Supporting patients