Humna Ali

** ******** **** **

Calgary, Alberta

T3A 4T7

Dear Sir/Madam!

This letter is to introduce myself and let you know of my interest in becoming a part of your Company. The enclosed resume will furnish you with information concerning my overall employment background, training, education and skills. My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligation requiring of any responsibility upon your company.

In each of my previous experiences I have performed my assignments with high degree of skills and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.

I believe in excellence and have always directed myself to assure the successful accomplishment of company goals. My positive attitude and willingness make me a valuable asset to any organization that would employ me.

Starting with your company will be a great start of my career. I am excitedly looking forward to getting some experience related to my interests and career.

My contact information is on the enclosed resume in case of any questions or concerns. I look forward to hearing from you in the near future.

Yours sincerely,

Humna Ali

HUMNA ALI

69 Edgeview Rd. NW Calgary, AB T3A 4T7 · 403-***-****

adgasi@r.postjobfree.com

OBJECTIVE

A position in your company as a part/full time employee by utilizing my education and skills to contribute to the success of the company.

EXPERIENCE

EMPLOYMENT-

2018 – 2019

SALES ASSOCIATE & CASHIER, The Shoe company

Worked closely with customer service staff to deliver outstanding service to shoppers throughout shopping and completing purchases.

Collaborated with in-store maintenance, stocking, merchandising and upkeep, successfully prioritizing tasks in order to achieve wide range of daily objectives.

Developed positive customer relationships through friendly greetings and excellent service.

Managed customer cash and credit card transactions using company point of sale system.

Remained calm and positive during high-stress situations and when engaging with difficult or irate individuals.

Answered questions regarding store policies and merchandise.

Helped customers with questions, problems and complaints in person and via telephone.

Attained top performance in sales with targeted, highly satisfied business customers by delivering exemplary service and assistance.

Maintained organized, presentable merchandise to drive continuous sales.

Directed individuals to merchandise locations.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

VOLUNTEER-

2020 – CURRENT, CALGARY AB

COVID19 VISITOR ESCORT, Rockyview General hospital

Aiding patients and their families or friends throughout the coronavirus pandemic

Guiding visitors and patients to their exact locations to avoid the risk of COVID19

Screening patients before entering the hospital.

Communicating and assisting visitors while their stay at the hospital

Helping the nurses with the screening tests

Delivering parcels to the units for patients

2020 – CURRENT, CALGARY AB

PATIENT EXPERIENCE, Rockyview General hospital

Providing assistance to patients and their families in a variety of roles throughout a patient’s healthcare journey

Communicating and creating a friendly environment in order to relief stress off patients

Assist patients with different tasks and their needs

Patient care including, pushing wheelchairs, going for a walk, reading books, sharing stories, spending their time in a memorable manner

2013 – 2016, CALGARY AB

SCHOOL LEADERSHIP EVENTS, Robert Thirsk High School

School Opening, Talent show, Clash of the comets, Youth Summit

Planning, organizing and managing

Coming up with new creative ideas

Problem solving

Communicating

Teamwork

Making a school opening a memorable event

Leading a Henna and karaoke stations

2015 – 2015, CALGARY AB

CANADIAN OILS SANDS MATH MINDS, Calgary Public Library

Helping children to improve their math skills

Communicating and solving problems with children and their parents

Group activities and games

Reaching the expectations of parents and the employer

2014 – 2014, CALGARY AB

COMPUTER & READING BUDDIES, Calgary Public Library

Helping children in their computer and reading skills

Communicating and solving problems within groups

Encouraging children to focus while having some fun

Discussions with children and their parents

2011 – 2013, CALGARY AB

LIBRARY ASSISTANT, Terry Fox/ f.e osborne Junior high school

Assisted patrons with the library's computers and provided information on logging onto the Internet.

Kept detailed records of lending transactions and library users.

Handled the check-in and check-out process of library books and materials at the circulation desk.

Created fliers to post throughout the library that would inform visitors and patrons of upcoming events including book clubs, meetings and special programs.

Gained a strong understanding of various methods for cataloging books and other materials.

Placed books on proper shelves when returned to circulation.

Maintained a secure environment by monitoring visitors at the front desk.

EDUCATION

2016 – CURRENT, CALGARY AB

BACHELOR OF SCIENCE, Mount Royal University

General Science

2016

HIGH SCHOOL DIPLOMA, Robert Thirsk High school

Member of Leadership, Key club, Art club

Received many exemplary certificates

Coursework in French, Graphic Design, Web Applications and Arts

SKILLS

Problem-solving skills

Flexible schedule

Exceptional customer service

Product and service sales

Multi-tasking strength

Interpersonal skills

Shipment processing

Point of sale knowledge

Cash handling

Communication skills

Merchandising understanding

References will be available upon request.

Excellent people skills

Ability to lead

Highly organized and efficient work habits

Responsible and respectful

Able to meet tight deadlines

Great attention to detail

Honest and hardworking

Positive patient experience

Patient and family interaction

Supporting patients

Contact this candidate