Summary

A collaborative tester with a proven level of quality assurance and user experience improvement. Designed, authored, and executed entire suites of test cases derived from acceptance criteria in many environments since ‘11. Proficient with functional, permission, API, certification, localization, back-end, white box, black box, browser compatibility, UI, automation preparation, regression, smoke, and user acceptance testing.

Skills

Jira, Black Box, End-to-End, Manual, usability testing, GUI, automation preparation, load, performance, regression, smoke, and browser compatibility.

Professional Experience

Kaufman Hall Beaverton, OR April 2020 – June 2020

Software Test Engineer (paternity-relief contract)

Provided short-term support for two senior testers’ incoming newborns

Pioneered cross browser testing for entire project, saving time from patching post- release

Raised priority of security/permissions testing

Collaborate daily with about roadblocks, conflicts and potential obstacles

Provide peer review of existing test suites and tickets/test plans in sprint

Validate, test, document and suggest feature or defects for planned new feature for an existing software suite

Tools Used: Teams, Zoom, Team Foundation, JIRA, MS SQL

Software/ Firmware Tested: Excel, Desktop and WebUI app for medical industry in financial sector

Methodology: Agile/Kanban – highly collaborative with design

Biamp Beaverton, OR Nov 2019 – Mar 2020

Software QA Engineer

Testing Tesira Server, Server-IO, FORTE and external control devices (HD-1, TEC-1, etc), their respective device firmware and Tesira desktop software

Pioneered test artifacts for new product from functional spec

Design, author, review and execute test artifacts for external Tesira control devices, including network, API and physical testing

Collaborate with project team about roadblocks, conflicts and potential obstacles

Provide peer review of test artifacts and project documentation

Validate, test, document and suggest feature or bugs introduced into new builds of Tesira desktop software or Tesira device firmware

Tools Used: Teams, Office, JIRA, POSTMAN, Tempo, Test Rail, Putty

Software/ Firmware Tested: Tesira, HD-1 Dialer, TEC-1 Display, TesiraFORTE and Server devices by biamp

Certifications: Tesira Software

Methodology: Agile/Kanban

Health and Safety Institute Vancouver, WA July 2018 – Sept 2019

Software QA Tester

Endpoint, User Interface, and back-end testing using Swagger API and Fiddler 4 to validate development changes for document management, submission, and digitization of SDS materials in an Agile Scrum test environment.

C# web-based program

Responsible for QA Automation efforts to reduce test times.

Maintains software development lifecycle and reporting defects in Visual Studio 2017.

Tools Used: Skype, Slack, VS2017, MSSQL Server 2017, Fiddler, Selenium IDE

Software Tested: Web-based internal tools

Methodology: Agile

nResult Vancouver, WA Mar 2018 – April 2018

QA Analyst (30-day contract)

Tested medical industry applications on Apple, Apple Watch, and Android platforms.

Saved a week of test time due to efficiency and coverage

Provided peer test review for coworkers.

Tools Used: Skype, JIRA, Confluence

Software Tested: Medical Industry Android and Apple applications

Methodology: Waterfall

Intel Hillsboro, OR Mar 2017 – Nov 2017

QA Analyst (contract)

Project I

Managed multiple PC’s of different hardware levels for memory and cache speed testing.

Recorded test cases and running tiered levels of testing on consumer software packages.

Documented results and testing problems. Used PowerShell scripts for automated systems configurations.

Project II

Sole QA ownership over waterfall beta test of wireless PC moving application against various Windows installations and application data profiles. Set up several virtual machines and hard disks on multiple physical platforms.

Utilized custom batch files to install several application packages.

Developed and executed tests for 20+ popular software applications on multiple user profiles

Tools Used: VMWare, Dropbox, Slack, GitHub, Batch Files, PowerShell, Windows Performance Toolkit, Excel

Software Tested: Laplink PC Mover, Intel Optane Memory Rapid Storage Technology

Methodology: Waterfall

Evisions Portland, OR June 2016 – Feb 2017

Software Test Engineer

Participated in meetings, retrospectives, standups, and perform sprint/cycle reviews with product owners, project managers, and development.

Authored, designed, and executed 200+ test cases for a suite of complex web-based software projects.

Accurately projected and met QA deadlines for all projects.

Assisted development and product owners with UI design, best practices, and Acceptance Criteria implementation, collaborating daily with development to meet deadlines.

Tools Used: QA Complete, JIRA, POSTMAN, Slack, Test Complete, Confluence

Software Tested: Cayuse SP,424 & HR Personnel Web-based software services

Methodology: Agile, Kanban

Intel Hillsboro, OR June 2015 – Feb 2016

QA Analyst (contract)

Tested internal Excel Ad-ins, .NET, and Ruby web-based internal tools alongside development.

Performed SQL database testing and validation using MS SQL Server.

Managed testing in VS 2015 and Test Manager.

Authored and executed 100+ test cases and provided reports following completion.

Tools Used: Visual Studio 2013/2015, Microsoft Test Manager 2013/2015, MSSM

Software Tested: Internal Excel Add-ins, dotNET, Web-based

Methodology: Agile (Scrum)

Microsoft Tigard, OR July 2011 – Nov 2013

Test Analyst II

Assured and met quality expectations for nearly 100 Microsoft Products and software.

Communicated Software errors via outlook, Word, Project Studio, and Visual Studio.

Tested iPad/iPhone, Windows 7 & 8 PC’s/Phones/Tablets, Xbox 360, and Xbox One.

Education

Associates of Applied Sciences, Multimedia – ITT Technical Institute, Portland, OR

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