Service Customer
Resume:
SARABJIT DHANJAL
Winnipeg MB,
Canada.
*********@*******.***
Objective:
To obtain health unit clerk position at hospital and provide support to the nursing staff and doctors in improving patient care.
Educational Qualification:
Nairobi south C primary School K.C.P.E. completed November1991 (Kenya)
Arya Girls High School K.C.S.E completed in November 1995(Kenya)
IDPM Diploma Oshwal College completed in 1999 (Kenya)
Food Safe Certification completed 2002(Vancouver)
Medical terminology
Unit clerk Certification
Saint James collegiate Winnipeg
September- June 2018
CPR and First Aid certificate
WHIMS Training
Non-violence
SKILLS & ABILITIES
Up keep of the patient charts
Creating admission records with patients
Scheduling patient appointments and transporting
Preparing and checks patient charts
Transcribes physicians orders
Discharging and labeling patients records
Organizing, planning and prioritizing work
Answering the main phone line all day and being the points person to answer any question or transferring to the correct person
A quick learner and very passionate about learning new things.
Sincere, hardworking, energetic and responsible person.
“Never Say No” attitude, always ready to help people
Capable of rising to the occasion.
Communication, Good Team Player, Strong Analytical Skills, Management Skills, Linguistic, Time Management
Leadership
Self-motivated / driven personality
Able to work independently
Adaptable / flexible
1. Dietary Aid – Seven Oaks Hospital Winnipeg April 2014 to Current
Duties at work:
Assist residents with activities of daily living, transferring and getting to and from activities and meals according to the individual service plan.
Serve meals to residents in the dining room or the apartment.
Record and report changes in resident are eating habits to supervisor.
Other duties and responsibilities as assigned.
Kitchen hand and assist chef with preparing meals
Arrange food trolley according to the list
Stock taking
Housekeeping duties
Keeping station clean and hygiene
2. Customer service and telesales – Telesloution international Winnipeg 9th April 2012 to February 2014
Duties at work:
Support and provide superior service via phones, e-mails and faxes as a receiver and caller
Use questioning and listening skills that support effective telephone communication.
Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Effectively deal with job stress, angry callers, and upset customers
Apply the elements of building positive rapport with different types of customers over the phone.
Meets commitments to customers
Other duties as assigned.
Display Time flexibility towards shifts as per work floor requirements
3. Dietary Aid – Crescent Garden care home (seniors) Vancouver BC September2004 to August 2011
Duties at work:
Assist residents with activities of daily living, transferring and getting to and from activities and meals according to the individual service plan.
Serve meals to residents in the dining room or the apartment.
Record and report changes in resident are eating habits to supervisor.
Other duties and responsibilities as assigned.
Kitchen hand and assist chef with preparing meals
Arrange food trolley according to the list
Stock taking
Referees:
References available upon request
Contact this candidate