Manager Engineer
Resume:
NANCY PEREZ
Information Technology QA
Personal Info
Phone:
Email:
**************@*****.***
https://www.linkedin.com/in/nancyit/
Skills
Leadership
Expert
Working Remote
Expert
Off-shore Management
Expert
Business Process Improvement
Advanced
Project Management
Advanced
Strategy Planning
Advanced
Communication Skills
Expert
Development Code
Intermediate
Project Scheduling
Expert
Mentoring Skills
Expert
Automation
Advanced
Selenium
Intermediate
Postman
Intermediate
Cucumber
Intermediate
Waterfall,
Agile & Transformation
Expert
AWS
Novice
Languages
Spanish
Expert
Result driven IT Manager with over 20 years of experience and the ability to work with onshore and offshore resources in medium to large businesses. Passionate about growing and optimize resource’s skills and capabilities. Pioneer in the automation self-service approach for automation testing.
Experience
2013-08
2020-09
Sr. Manager, IT QA
Allegiant, Las Vegas NV
Manage a cross-functional team of more than 30 resources both on and offshore through SDLC.
Delivered self-service portal for execution AU testing. CAT became the go to portal for all AU execution & reporting.
Responsible for test scope, estimations, preparations and execution of application initiatives and bug fixes.
Involved in creating the automation team’s coding standards and frameworks for Selenium.
Define Risk Management for initiatives and provide solutions for on time, high quality code delivery.
Agile transformation leader focused on facilitating the transition from waterfall to Agile. Including hands-on involvement on creating Gherkin steps and feature files as part of transformation.
Mentored resources to increase growth and productivity within the team.
Created and maintained departmental yearly budget as well as handled day-to-day management responsibilities.
Escalated production support management for all issues that were experienced in live production environment. This included all development and operational issues.
Hands on experience in automation and manual scripting as well as all SDLC day to day tasks from unit testing to deployment in to Production.
2009-06
2013-08
IT QA Assistant Manager
Spirit, Miramar FL
Implemented several mayor initiatives such as Navitaire migration, credit card loyalty program, seat fees, payment processing systems, and enhanced international travel. These initiatives were the technology solutions for the low cost carrier.
Trained offshore resources to fit the company’s needs while reducing product testing cost.
Involved/presented in executive meetings with the goal of communicating accurate status of projects, risks and solutions for impediments.
2007-05
2009-06
IT Sr. QA Lead
Spirit, Miramar FL
Created the automation testing suite framework and scripts based on actions that minimized the script’s maintenance.
Created daily and project end reporting for initiatives being delivered to include statistics that would clearly communicate the status of the projects.
Lead several manual-testing initiatives including www & kiosk redesign, overall Spirit rebranding, Spanish web for use by Latin America clients, bag drop kiosk handling, self-service client kiosk amongst others.
Worked on resource initiatives that were consumed by both on and offshore resources to build stronger processes and team.
Early Positions
Automation Engineer: 2006-11 to 2007-05
BankUnited Contractor, Miami FL
SQA Technical Lead: 2006-04 to 2006-11
TracFone Wireless, Miami FL
Software Quality Assurance: 2000-07 to 2005-11
Bloomberg LP, New York NY
Sys Ops/Quality Assurance: 1998-12 to 2000-07
Datek Online Holdings Corp.
Education/Certifications
Professional Scrum Developer – June 2019
Selenium Immersion with Java – April 2019
Crucial Conversations Coach – August 2016
Project Risk Management – June 2015
Scrum Body of Knowledge – May 2013
Certified Software Quality Analyst (CSQA) – 2010
HP Quality Center Administration – 2010
HP Quick Test Professional - 2010
Mercury WinRunner 8.2 certified - February 2007
Mercury Quality Center 9.0 certified - February 2007
La Guardia College – Degree in Computer Science - June 1998
Conferences
2019
Allegiant Leadership Conference
“The Software Conveyer Belt & Test Automation”
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