Lashawn
Rolle
Bailey Town
Bimini
Bahamas
********@*****.***
Objective
I would like to succeed in a stimulating and challenging environment, building the success of the company while experiencing advancement opportunities. Employment History
Spa Concierge/Night Auditor
July-2019 – Present Hilton At Resort World, Bimini, Bahamas
Greet Clients
Promote service and product sales
Answer Telephone
Make sure all lockers have the amenities for clients
Brow Wax
Makeup
Prepare paper work for Spa staff payment
Update and record spa inventory
Audit Registration forms/run night audit
Guest Service Agent/ Night Auditor
July-2017 – July-2019 Hilton At Resort World, Bimini, Bahamas
Check guest in/out
Meet and exceed guests’ expectations by anticipating the service they require
Answer guest calls and record details of each conversation for further follow up
Run night audit
Cross Train Agent
Novemeber-2015 – October-2016 Cape Air, Bimini, Bahamas
Check passengers in
Make reservations
Provide clear and accurate communication to all passengers, agents and flight crew
Monitor passengers safety during boarding and deplaning
Responsible for maintaining safety and security of the ramp at all times
Marshal aircraft
On/off load plane
Cashier
May-2015 – November-2015 Chances Game, Bimini, Bahamas
Maintain a clean environment for customers
Help customers create account
Load customers account
Withdraw customers funds with their approval
Cashier
January-2014 – January- 2015 Sue & Joy’s, Bimini, Bahamas
Pack coolers, stock shelves
Cash customers items out at register
Top-Up guest cell phones
Clean store
Education
January-2010 - June-2013 Jack Hayward High, Freeport. Grand Bahama
High School Diploma
BJC’s, Auto CAD/Computer drafting
Other Experience
Technical skills, calculation, file updating, computer literate and communication References
Ordley Thompson
Manger, Cape Air
(284) 541-252
Cabrina Brennen
Manager’s Executive, Resort World