Support Engineer

IMASUEN IKPONMWOSA

No * Gbadebo Osiade street off Alidada, Ago Okota Lagos. Nigeria.

Mobile: +234-08188751207 E-mail:*****************@*****.***

LinkedIn: ng.linkedin.com/in/imasuenikponmwosa

PROFILE

Ambitious Java Developer versed in following established procedures and working under little or no supervision. Offering technical expertise in programming analysis, application analysis and design. Excellent team player with in-depth knowledge of development tools and languages to actively contribute to the development of a reputable and progressive organization while bridging the gap between theory and practice, Also to work and build a career in a challenging organization where all talents and potentials are fully explored, harnessed and utilized for the optimum benefit of self, the organization and society at large.

IT SKILLS, PROFESSIONAL QUALITIES AND CORE COMPETENCE

Software applications.

Application design.

Database programming.

Software automation.

Program testing software.

WORK EXPERIENCE

Libra Motors LTD, Lagos Nigeria. October 2017 – February 2020

IT Product Developer

Manage a team of developers + designers + data researchers/scientists locally and remotely to deliver client projects.

Prepare proposal/Technical requirement specifications based on sketchy/ambiguous ideas.

Liaise with clients providing them with technical updates from start to finish of project.

Draw up project/product documents, create use cases, and sketch wireframes as needed for projects.

Linux system administration and monitoring.

Troubleshooting of System failure ranging from Linux kernels and servers to windows servers.

Asterisk setup, configuration and scripting for interactive voice response channel (ivr).

Database management and monitoring.

Troubleshooting failed web services on web servers.

Deploying and setting up java web applications.

Enhance User access to IT services.

Provide frequent training for users on how to maximize IT resources available to them.

Resolve User issues logged on IT Helpdesk.

Provide assistance and support to team in IT Department and IT Head assigned task.

Manage and support call center server and database.

Support cloud Apps.

Configuring and managing Elastix servers.

HUAWEI Technologies, Lagos Nigeria September 2014 – August 2017

Huawei Application and Support Management Training, Lagos Nigeria.

Huawei TELL IN architecture ((TELL IN FEP), (TELL IN SCP/AS), (TELL IN SDP)).

Huawei BOSS (Campaign, Provision of services, CDR services).

Huawei I manager i2000: Network Monitoring System.

CHARGING, BILLING AND RATING.

System Architecture of BSS.

Business management Point (FTP for Batch services, Web services )

Convergence Billing Point (Charging control and Call control).

Recharge card Management (Universal voucher center, Electronic Voucher Center)

Huawei AAA Architecture (infoX-AAA).

CBS functional Modules (Enterprise Resource Planning, Database warehouse, content provider, service provider, network management system).

SMPP (Transmit / receive Mode)

Advance SMPP (SMPP3.4).

CRBT Service Operation.

Support Huawei SMSC Platform.

Support Huawei MMSC Platform.

Support Huawei SERVICE DELIVERY PLATFORM SOLUTION (SDP SOLUTION).

Support Huawei S3900 File storage system.

Support Huawei IPTV Platform.

Linux suse 11 and suse10, (Installation and Configuration).

Oracle 11g database, (Installation and Configuration).

CYBERSPACE NETWORK May 2011 – August 2014

TECHNICAL DEPARTMENT (FIELD SUPPORT ENGINEER)

Responsibilities.

Configuring and troubleshooting of microwave antennas, (WIMAX, P2P (ALCOMA RADIOS)).

BTS commissioning

Configuring Routers and switches(OSPF ROUTING, VRRP, VLANS)

Setup of Active-Domain-Directory on windows platform and samba on UNIX and adding users to the domain.

LAN&WLAN setup.

Video Conferencing.

Anti-virus updating.

Network Management and Maintenance.

EDUCATIONAL HISTORY

BABCOCK UNIVERSITY Ilishan-Remo Ogun State

B.Sc(Hons) in Computer Technology 2007 - 2011

(Second-class Upper)

WORD OF FAITH GROUP OF SCHOOLS

Senior School Certificate 2000 - 2006

THE FOUNTAIN PRY SCHOOL

1st School Leaving Certificate 1992 - 1999

PROFESSIONAL CERTIFICATIONS

CCNA (ROUTING AND SWITCHING ).

JAVA AND DEVOPS ( SQL Server, HTLM5 Programming, CSS, Java script0 Programming in java, Building Web Applications Using the Spring Framework, Developing Web Applications Using Servlets and JSP, Implementing Java EE Applications)

PERSONAL DATA

Date of birth: 10th of March 1990

Nationality: Nigerian

Sex: Male

Hobbies: Reading, Travelling, Networking

Referees available on request

Contact this candidate