Amit Karwa

adg9x0@r.postjobfree.com 917-***-**** LinkedIn: karwaamit

Certified Product Manager (CPM™) Certified Scrum Product Owner (CSPO®) WORK E X P E R I E N C E

ThreatModeler, Jersey City, US 2020 - 2020

Product Manager (B2B SaaS Firm)

• Launched consumer-facing product (B2C): ‘Community Edition’ (managed entire product lifecycle), created promotional Collateral (MRDs, datasheets) to drive customer engagements; increasing revenue by more than $400,000 within 2 months

• Delivered enhanced Jira integration workflow within the product, addressing the #1 user request (seamless functionality in fewer clicks); collaborated with UX & Dev teams to transform PRDs into refined features, epics, user stories, wireframes

• Introduced FAQs feature within platform using data & hypothesis-driven approach, reducing Product Support queries by 40%

• Performed launch readiness efforts on new features: Quality Assurance, training Customer Success & Sales teams

• Led Voice of Customer (VoC) engagements to uncover needs, pain points & defined scope of MVP (level of effort/tradeoffs); defined acceptance criteria & business context to negotiate technical decisions (specs, APIs) with Engineering & UX

• Spearheaded product innovation/value propositions by performing extensive qualitative & quantitative market research, SWOT analysis, market sizing (TAM/SAM) and defined product pricing/licensing strategies (AppSec v/s Cloud)

• Established strategic (budgeted) multi-release product roadmap (varied for AWS, Azure, GCP) with the CEO as per OKRs/KPIs Optimity Advisors, New York, US 2019 - 2020

Product Management Consultant (Fortune 500 Retail Firm)

• Collaborated with client’s portfolio of brands & cross-functional teams to identify and translate business needs into product roadmap & PRDs of the Digital Asset Management (DAM) & accordingly create DACI charts

• Implemented in-platform user feedback collection feature iterate product continually with minimal impact on product roadmap/product strategy and feature prioritization; aided post go-live activities by creating collateral and training the users

• Enabled users to view their Portfolio with real-time asset demographics (analytics); increased user engagement by 75% Haute Hijab, New York, US 2018 - 2018

Product Manager MBA Summer Intern (B2C E-Commerce Firm)

• Ideated & launched Customer Loyalty (Rewards) Program leading to increase in customer retention by 25%

• Developed business case frameworks to capitalize on seasonality & product popularity and generated KPI Dashboards highlighting actionable strategic revenue opportunities; decreased report generation time by 70%

• Optimized Web UI flows by revamping user journeys through A/B testing, reducing order placement time by 40%

• Strategized customer segmentation & conducted break-even/cost benefit analysis, recommending optimal price NYU Tandon Graduate Admissions, New York, US 2017 - 2019 Project Manager (Part-time)

• Streamlined internal processes & introduced workflow templates achieving 40% increase in operational efficiency

• Executed mitigation plans through engagements and tracking of multiple projects with respective Directors Tata Consultancy Services, India 2016 - 2017

Business Analyst (Fortune 500 Banking Firm)

• Conducted interviews with stakeholders, SMEs, and internal teams to create BRDs/PRDs, designed AS IS and TO BE process flow diagrams; steered QA workflow resulting in minimization of defects by 40%

• Collaborated with Product Owner in scoping, backlog prioritization, and established SDLC timeline for project delivery Accenture, India 2013 - 2015

Product Management Analyst (Fortune 500 Banking Firm)

• Launched new feature ‘Online Auto Loan’ by evaluating clients’ personal and business loan (offline & web) experience, uplifted KYC (Know Your Customer) compliance capability resulting in 70% reduction in loan sanction turnaround time (TAT) increasing the number of successfully on-boarded customers by 40% within 6 months E D U C A T I O N

New York University, New York, US

Master of Science – Management of Technology – GPA: 3.8 2019 University of Mumbai, Mumbai, India

Bachelor of Engineering – Computer Science – GPA: 3.7 2013 C OMPETENCIES

Product Management, Product Strategy, Agile, SCRUM, Project Management, Cross Functional, Consulting, SaaS, E-Commerce, DevOps, APIs, MarTech, JIRA, Confluence, Tableau, SQL, Google Analytics, Airtable, PowerPoint, Excel, Balsamiq, Invision

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