Social Media Manager

Experience

Account Manager October **** - Present

GP Technical Services Culver City, CA

Manage hundred’s of accounts for a specific website of live models, making sure everything is up to standard. Guiding them through whatever is needed and helping them reach their full potential.

Manage high status influencer’s via Instagram and our website. Guide them through the process of our platform and how it functions.

Recruit the highest priority influencer’s on Instagram for our platform so that they may monetize their own person brand better.

Help create a creative campaign that will allow my accounts to flourish and generate the highest revenue possible.

Supervisor March 2018— July 2019

Flywheel Sports New York, NY

·Manage a 2-story cycling studio, overseeing a staff of up to 6 employees per shift, ensuring excellent customer service, delegating tasks, and troubleshooting issues

·Created a positive work environment while managing up to 6 employees per shift

·Instituted system to manage inventory and maintain supply levels, ordering $1500 in supplies each week

·Initiated and oversaw special projects to ensure studio’s cleanliness

Account Manager July 2016—January 2018

MMH Creative Burbank, CA

·Oversaw the strategy, planning and implementation of 6 clients’ social media initiatives, providing analytic reporting for all client social media and marketing programs

·In partnership with clients and their representatives developed a unique voice for each social media property; assured high quality content

·Identified creative opportunities for content beyond Twitter, Facebook and Instagram

·Weekly meetings with clients discussing the campaigns on going, as well as future posts, Facebook ad strategies and demographics

·Oversaw over $10,000 budget in Facebook and Instagram ads monthly with multiple clients

·Achieved a high success rate in adding thousands of followers for each client

·Constant communication with all followers, asking questions and replying to them in a timely manner

Shipping Lead Manager December 2015—July 2016

The Vault Pro Scooters Culver City, CA

·Coordinated and oversaw 200 orders per day were processed accurately and on time

·Prepared orders for shipping by generating shipping labels and auditing package materials

·Provided excellent customer service, answering phones, handling order inquires, and ensuring client satisfaction

·Guided 5 employees to ensure work flow was constant and accurate

Customer Service Associate August 2012—July 2015

The Vitamin Shoppe Northridge, CA

·Provided excellent customer service in high volume retail store, utilizing extensive knowledge on over 3000 products

·Handled cash accurately, balancing drawer after each shift; delivered deposits to the bank,

·Provided extensive product training to new employees

Education

Master of Fine Arts—Painting June 2016

California State University Long Beach, CA

Bachelor of Arts—Art December 2014

California State University Northridge, CA

Skills

Adobe Creative Suites, creative concepts and unique design ideas, color theory, strong communication, leadership and multi-tasking

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