Claims
Resume:
MICHAEL L. TICKEL, AIC
Gainesville, Florida 32606
adg9pi@r.postjobfree.com
Objective Statement
To obtain employment that will use my experience in oral and written communication and customer service.
Professional
Ordained Preacher, licensed and ordained by Shiloh Baptist Church Plant City, FL
Associate in Claims professional designation completed in 2015
Accredited Claims Adjustor, licensed by the State of Florida since March 2002.
Vice-President of Membership, Toastmasters International©, Club #8947, Blue Frame Speakers
Competent Communicator (CC) and Competent Leader (CL) designations, awarded by Toastmasters International©
Employers
Enterprise Holdings Inc. May 2019 – Present
Recovery Specialist
Recovering payment for damages sustained by rental vehicles for Enterprise, National, and Alamo.
Tower Hill Insurance Group May 2013 – April 2019
Claims Adjuster
Interpreting personal lines coverage and determining damages in order to resolve first-party property and third-party claims on both commercial and personal lines risks. Interact with insureds, attorneys and public adjusters to reach a fair settlement. Manage files in active litigation.
Roselle Consulting July 2012 – April 2013
Account Manager
Assisting with the management of client insurance portfolios and making risk management assessments
Naylor Publications May 2011 – November 2011
Sales Representative
Researching and contacting companies to sell advertising space for various trade association publications
Nationwide Insurance Company February 2001 – May 2011
Commercial Casualty Claims Adjuster – A.C.A
Claims Service Representative – Elite Performer May, June, & July 2001
Determining liability in commercial auto and general liability claims, including bodily injury claims on a limited basis, by taking recorded interviews, ordering police reports, and speaking with policyholders, claimants, agents, and other insurance companies over the phone.
Education
Baptist College of Florida, Graceville, Florida December 1999
Bachelor of Arts in Theology, and Associate of Arts in Church Music
Plant City Senior High School, Plant City, Florida May 1994
High school diploma, National Honor Society Graduate
Volunteer Experience
Cystic Fybrosis Tailgate for a Cure Committee Member 2010 – Present
Cystic Fybrosis Great Strides Walk Master of Ceremonies, Lake City 2011, 2012
Cystic Fybrosis Tailgate for a Cure Representative, TV20 News 2010, 2011
And Florida Forum with James Bozeman, Asterisk Communications
Cystic Fybrosis Tailgate for a Cure Event Master of Ceremonies 2010, 2011
Cystic Fybrosis Great Strides Walk Master of Ceremonies, Gainesville 2010, 2011
Eric Yerman 5k Run/ Walk Volunteer Ongoing
Westside Baptist Church, Gainesville, Florida
Children’s Ministry
3rd – 5th Grade Children’s Sunday School Teacher Ongoing
AWANA TnT Director 2009 – 2011
“The Shack” Children’s Worship Technical Director and Teacher 2008 – Present
Vacation Bible School Leadership (5th Grade and Co-Director) 2006 – Present
College Ministry
College Volunteer Associate Minister Ongoing
Supply Preacher for College Worship Ongoing
College Mission Trip Leader (New Orleans, New York City) 2009 – 2011
Adopt-A-Student Participant Ongoing
College Drama Ministry Ongoing
Missions Work
Summer Missionary to Brazil 2002
Summer Missionary to Ukraine 1996
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