Service Representative Customer
Resume:
Employment History:
Bonjee Entertainment Services (Part-time
Event Coordinator)
Oct. 6, 2017 – March 04, 2020
VXI Global Holdings
(Customer Service Representative)
February 2018 – May 5, 2019
(Technical Support Account)
Alorica
(Customer Service Representative)
June 12, 2017 – December 30, 2018
(Mobility account)
Convergys Corporation
(Customer Service Representative)
September 5, 2016 - March 11, 2017
(Shopping Account)
Teleperformance
(Customer Service Representative)
February 24, 2015 - September 5, 2016
(Health Insurance Account for claims and
benefits)
Malta Medical Diagnostic Center
(Doctor’s Secretary)
April 11, 2014 – February 12, 2015
Private Caregiver
April 8, 2013 – March 31, 2014
Amaranthus Garden and Spa
(Receptionist/Therapist)
February 22, 2010 – March 31, 2012
I am a very hard-working individual who
can work with flexible environment and
minimal supervision with the willingness to be
trained. I am fluent and proficient with English,
computer literate and detailed oriented
individual providing quality service to clients.
PERSONAL INFORMATION
Birthday: October 14, 1988
Age: 32yrs old
Height: 5'2”
Weight: 90kg
Religion: Roman Catholic
Father's Name: Felicisimo F. Bonita
Mother's Name: Elizabeth R. Bonita
EDUCATIONAL BACKGROUND
BACHELOR OF SCIENCE AND EDUCATION
Major in English
Davao Central College Inc.
Toril, Davao City
Major in English
2018 – 2020
BACHELOR OF SCIENCE AND EDUCATION
Rizal Memorial College
Malfori Heights, Davao City
2008 – 2009
BACHELOR OF SCIENCE AND NURSING
Major in English
Pope John Paul II College
Ecoland, Davao City
2007 – 2008
BACHELOR OF SCIENCE AND NURSING
Nazarenus College Foundation and Hospital
Marilao, Bulacan
(2005 – 2007)
Hanna Francesca Bonita
Toril, Davao City
******@*****.***
EVENT COORDINATOR
Bonjee Entertainment Services
OCT2017 – MAR2020
Job Responsibilities
Meeting and planning with the client for themes and other details Contact and book suppliers as per client’s needs.
Provide assistance with the guest and client’s need during live event. Supervising the suppliers according to the client’s needs as per agreement on the day of the event.
CUSTOMER/TECHNICAL SUPPORT REPRESENTATIVE
VXI Global Holdings
FEB2018 – MAY2019
Job Responsibilities
Pin point the issue and assist the customer to resolve the issue in a timely manner
Schedule technician visit for inspection and more complicated issue or installation for service upgrades.
CUSTOMER/TECHNICAL SUPPORT REPRESENTATIVE
Alorica
JUNE2017 – DEC2018
Job Responsibilities
Billing explanation and adjustment for customers.
Sales assistant with promotion.
Pin point the issue and assist the customer to resolve the issue in a timely manner.
Schedule store pick for items to be replaced for mobile issues. CUSTOMER SERVICE REPRESENTATIVE
Convergys Corporation
SEPT2016 - MARCH2017
Job Responsibilities
Assist customers with on going promotion or better deals to save. Track package and ensure on time deliveries for client’s order. Cater invoice and apply any promotional discounts to satisfy clients. CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
FEB2015 - SEPT2016
Job Responsibilities
Benefit and eligibility specialist providing providers and account holders with their medical coverage.
Claims processor upon request of providers and partner. DOCTOR’S SECRETARY
Malta Medical Diagnostic Center
April2014 – Feb2015
Job Responsibilities
Assist doctor with patient’s information during clinic hours. Filling of patient’s information after clinic hours. Schedule management and follow up on patient test results. PRIVATE CAREGIVER
April2013 – March2014
Job Responsibilities
Assist patient on daily basis with the comfort of their home within 24hrs range schedule.
Document any changes or progress and report on doctor’s appointment. RECEPTIONIST
Amaranthus Garden and Spa
Feb2010 – March2012
Job Responsibilities
Maintaining spa directories.
Handling incoming calls and operating schedules as per demands.
Contact this candidate