Account Manager
Resume:
Craig M. Downey
Rockaway Park, NY *****, *********@*****.***, 973-***-****
PROFESSIONAL EXPERIENCE
Oxford Global Resources, Boston, MA
Account Manager Associate/Recruiter
• Develop and maintain relationships between Oxford and clients.
• Identify and recruit clients through telephone cold calling, researching, and print material.
• Source technical consultants with leading edge, critical skills to fill job listings and build a database.
• Recruit, schedule, and interview technical consultants in person and over the phone to assess skills, experience, and compensation requirements to assign to appropriate client managers.
• Manage process of background checks and all screenings.
• Coordinate interviews with clients and conduct preliminary interviews. The Wellington, Belmont, MA
2019
Bartender
• Bartended and served tables during high traffic dinner and brunch service.
• Recommended and effectuated improvements in operations efficiency and staff productivity. Karaoke Heroes LLC, New Haven, CT
2016-2018
General Manager/Bartender
• Involved in all aspects of employment including hiring, problem resolution, and developing employees’ weekly work schedules.
• Optimized inventory and ordering system to minimize wasted product and increase sales.
• Negotiated pricing for parties and bar rentals.
• Designed and implemented the tip pooling system, including creating the Excel program, to provide employees access to their daily tip information.
EDUCATION
University of New Haven, CT Graduated 2018
Bachelor of Science, Fire Science/Arson Investigation with Minor in Criminal Justice
• FDNY Fire Marshal Office Internship, Summer 2018 SKILLS/CERTIFICATIONS
• Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Google Analytics
• Sandler Leadership and Sales Training
REFERENCES
• Shane Rudloff, Co-worker, Oxford Global Resources 570-***-****
• Dan Lebov, Owner, Karaoke Heroes LLC 203-***-****
• Dio Lemos, Manager, The Wellington 617-***-****
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