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Analyst Support

Location:
Tampa, FL
Posted:
October 23, 2020

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Resume:

Parita Mehta

510-***-****

*********@*****.***

QA Analyst Professional

QA Analyst Professional with over 5 years of experience, skilled in analyzing functional, user experience, and technical requirements during the complete software life cycle. Strong attention to detail ensuring issues are logged and resolved prior to deployment.

Core Competencies:

Analytical thinking and problem solving skills

Attention to detail

Willingness to learn new technologies

Strong written and verbal communication

Ability to work in a team

Effective interaction with other departments

Ability to manage multiple priorities

Professional Experience:

Citi Group, Tampa FL January 2020-Present

QA Analyst/Tester

Responsibilities:

Trackand manage UAT project activities, action items, meeting notes, and decisions Analyze existing system requirements

Preparing detailed test plans, acceptance criteria and test scenarios for each project.

Work with stakeholders to elicit full, complete requirements for any upcoming releases, system bugs, or required change request / system enhancements

Support any documented requirement end-to-end from requirements elicitation to production support.

Support the User Acceptance Testing as part of the end-to-end process of seeing requirements through to completion

Train and provide assistance to users of the system

Review and prepare UAT test cases, test scenarios, and data requests for testers

Validate and stage test data

Execute UAT Test Cases

Lead efforts to track and upload test cases into HPQC/ALM

Assist in tracking enhancements / change requests

Maintain internal communications processes, standards and practices

Ability to quickly take on new tasks and complete it within deadline

WellCare Healthplans, Tampa, FL April 2019- November 2019

UAT Tester

Project Description: As part of the UAT testing team, our team is the last phase of testing before the product goes out to the vendor. I test correspondence/letters that goes out to clients and customers, to ensure that the letters are free from bugs. I perform test using their proprietary software called Papyrus that allows you to integrate CSV files to produce PDF documents for proof verification. I develop cases that include test plans and test strategies and examine all aspects of the application from a client’s or end-user's perspective. Create and run SQL statements to verify data for testing in the database. I create defect reports in ALM for submittal to designers and retest bugs to ensure that they have been fixed before deployment to production.

Responsibilities:

Work closely with the Designer’s and Product Owner to understand template design.

Preparing detailed test plans, acceptance criteria and test scenarios for each project.

Create test cases and scripts manually in MS Excel and HP ALM.

Testing software to identify and resolve problems from an end user’s perspective.

In charge of testing generated PDF document letters compared to the specified requirements/templates.

Responsible for all testing activities including test case development, tracking testing coverage, and execution.

Participate in daily scrum meetings, sprint retrospectives, sprint reviews and sprint planning meetings with the team.

Preparing detailed test plans, acceptance criteria and test scenarios for each project.

Sign off on final document and provide support to client or end user during deployment to production of designed documents.

Create SQL statements to modify database records addressing various test scenarios.

Respond to client inquiries about test scenarios, test status, and other user needs.

Health Axis Inc. Tampa, FL. August 2017 to March 2019

QA Analyst

Experience in Software Development Life Cycle (SDLC) methodologies – Traditional Waterfall Model and Agile (Scrum) methodology of key Business Applications such as, Health Plan, Provider, Claims, Vendor, Member Enrollment Portal and Case Manager Portal.

Knowledgeable in performing Impact Analysis and Risk Analysis.

Hands-on Experience on manual testing and UAT [User acceptance testing].

Perform defect tracking in Microsoft TFS.

Participate regularly in walkthroughs and review meetings with Business Analyst, QA team and Development team to review the progress of projects and assist with issues and resolutions.

Proficient in creating test plans and test cases for regression, end-to-end, performance, exploratory, smoke, database, integration, backend, and browser compatibility testing.

Create and maintain documentation of testing results.

Collaborate with Off-shore support team in resolving system functionality issues.

Work effectively as a team and support other team members regarding project/ business objectives.

Participate in knowledge transfer within the team and provide training to new team associates with regards to system and process.

Communicate status proactively to the Team Lead.

Proficient in Web-based and Client/Server applications and expertise in Black box and White box testing.

Technical skills:

Bugzilla, Jira, Microsoft TFS, Mobile Apps testing (Charles log, Proxy, and Itools), Java, JMeter and SQL.

Magnus Infotech, Surendranagar, India January 2014 - December 2015

Junior QA Tester/Manual testing

Responsibilities:

Perform system, acceptance, regression and functional/performance

testing on dozens of applications using manual testing methods.

Browser compatibility testing using IE, Firefox etc.

Excelled in finding, documenting and reporting bugs, errors

interoperability flaws and other issues within proprietary software

applications developed for clients.

Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.

Performed positive and negative testing manually

Conducted back-end testing using SQL commands

Monitored the defect tracking process.

Document test results and reported the status of assigned test tasks and issues to project QA lead.

Created QA analysis and weekly status reports, including test results by dates, test script summary (coverage, pass, fail).

Environment: HTML, CSS, Excel, Java script, etc.

Education:

Masters in Computer Application, Saurashtra University, India - 2009

Bachelors in Computer Application - 2003



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