Network Operations
Resume:
KEY ACHIEVEMENT
Raised the team’s success rate for
mitigating repeated customer outages
by enabling the team to provide real-
time support and continuous
improvement of existing customers
whilst always having the customer as
the priority.
Was responsible for team saving
revenue for the company of over 2m
per annum on one-time
implementation and commissioning
and ensuring a quality job was done
the first time.
Engineered a 40% increase in the
team’s performance by automating
some processes within the
department.
CONTACT
PHONE:
EMAIL:
************@*****.***
CERTIFICATIONS & TRAININGS
Structured Cable Management and
Termination of Fiber Optic Connectors
Training 2020 (Lagos Nigeria)
Operation and Maintenance of Tejas
TJ 1400P-A and TJ1400-18 Carrier
Ethernet 2019 (Lagos, Nigeria)
Operation and Maintenance of Tejas
TJ5100 and TJ5500 Gigabit Passive
Optical Network 2019 (Lagos, Nigeria)
Project Management Professional
Training 2014 (Acceltage)
Project Management Professional
Training 2017 (Acceltage)
Alcatel 1830 PSS 32 DWDM 2015
(Lagos, Nigeria)
Huawei RTN 980L LongHaul Radio
Training 2014 (Abuja, Nigeria)
Alcatel Base Station Subsystem Training
2013 (Osun, Nigeria)
GBOLADE OLADIMEJI
Stamford, Connecticut
EDUCATION
Obafemi Awolowo University,
Osun State, Nigeria
1998 - 2004
BSC Computer Science and Engineering (Second Class Upper Division)
C.M.S Grammar School
Lagos State, Nigeria
1991 - 1998
Secondary School Certificate
WORK EXPERIENCE
MAINONE CABLE COMPANY, NIGERIA - THIRD LEVEL FIELD SUPPPORT TEAM LEAD
JANUARY 2019 – JULY 2020
• Responsible for managing field support engineers and vendors nationwide with a focus of resolving microwave backhaul, last mile nodes and other related transmission equipment nationwide.
• Run, analyze reports and create action items to improve the operation while ensuring the team meets and
exceeds key performance indicators and service level agreements.
• Proactively proposes improvement plans where gaps are noticed Performance management and people
development.
• Plan by prioritizing customer, staff and organizational requirements
• Serve as part of the escalation path for operational issues.
• Researches new technologies to improve efficiencies, conducts business case studies to justify need for technology while providing ongoing information to
management, peers and customers regarding
enhancements and innovations.
• Worked occasionally with the Nigerian Communications Commission to ensure my company was not infringing on other operator frequencies.
CERTIFICATIONS & TRAININGS
(CONT)
Alcatel 9500 MPR Training 2012 (Lagos,
Nigeria)
Dragon Wave Horizon Quantum
Training 2012 (Lagos, Nigeria)
Alcatel Frequency Scanning Training
2012 (Delta, Nigeria)
A9326 Digital 2U Base Band Unit and
A9341 Remote Radio Head Training
2011 (Lagos, Nigeria)
Dragon Wave Horizon Compact
Training 2011 (Lagos, Nigeria)
Alcatel 9600 Long Haul SDH Radio 2013
(Lagos, Nigeria)
.
TECHNICAL PROFICIENCES
Protocols and Technology: 802.11,
802.16, SDH, OSI, TCP/IP and
VMware.
Microwave Radio: Aviat, Ceragon,
Dragonwave, Cambium, Alcatel-
Lucent, Huawei, NERA, Uriel,
Ubiquiti, Radwin PTmP, SAF,
Erricson, BridgeWave, Cambridge.
Measurement Tools: Tools: OTDR.
COTDR, JDSU BERT Analyzer, SDH
Analyzer, optical power meter,
OSA, E911 PSAP equipment.
Knowledgeable in technologies
such as CDMA/EVDO, GSM/UMTS,
4G, LTE, and WiMAX, PTmP, DWDM
Hands on experience in use of
NADAR 550 NBM & 500 BBM
Familiarity with benchmark testing
like Scanning, Pre-build CW, Post
build CW and drive testing.
RF and BTS Installation. Wide
breadth of RF measurement
experience. Cell site surveys
MAINONE CABLE COMPANY, NIGERIA – SECOND LEVEL FIELD SUPPORT ENGINEER.
JANUARY 2016 – JANUARY 2019
• Performed RF Drive Test activities on pre-defined sites within a specific geographic area.
• Executed defined field engineering activities, to maintain and develop Dragon wave high-level project
implementation machinery, in accordance with agreed engineering/business procedures.
• Installed, commissioned, operated and maintained digital microwave systems
• basis, all project field endeavors and provide relevant information to the Project Manager and Area Engineering Service Manager.
• Carried out Acceptance Test Procedures (ATP) and Maintenance Troubleshooting Procedures (MTP) with
subcontractors and customers.
• Liaised and attended meetings with marketing personnel to ensure proper cohesion of implementation activities.
• Provided guidance and On The Job Training (OJT) to customers/subcontractors personnel in establishing operation, maintenance & inspection procedures &
techniques.
• Attended training and developed relevant knowledge and skills.
• Responded to and followed up with customer’s
troubleshooting assistance on the phone as required and document all such calls as specified by the dragon wave global support system.
• Ensured that all activities are in strict adherence to standard Safety, Environment & Health procedures.
• Planned, coordinated and supervised subcontractors during installation projects and testing of microwave radio and antenna systems
• Conducted system quality checks on ALL installations to ensure they conform to Dragon Wave and Main One
installation best practice Standard
BLUECHIP COMMUNICATIONS LIMITED, NIGERIA – PROJECT SUPERVISOR/THIRD LEVEL TRANSMISSION ENGINEER
FEBUARY 2016 – JANUARY 2016
[MAINONE CABLE COMPANY PROJECT]
• Installed, commissioned, and maintained digital
microwave systems (last miles and backhauls) and other associated telecommunication devices peripherals
including OEMs.
• Conducted quality checks on all installations to ensure they conform to Main One best practice.
• Interpreted, reviewed and implemented microwave link budgets provided by the planning team.
STUDENT INTERSHIP
NIGERIAN TELECOMMUNICATIONS
LIMITED, NIGERIA
MARCH 2002 – AUGUST 2002
• Learnt earth station
communications via
satellite communications.
• Learnt Signal transmission
from earth station to
respective clients such as
TV stations and
telecommunication
operators.
• Assisted with maintenance
of earth station equipment.
• International telephony
technology
CHAMS NIGERIA LIMITED, NIGERIA
MAY 2001 – AUGUST 2001
• Learnt about plastic card
technology and its
applications.
• Assisted with the design
and production of plastic
cards for different clients.
• Assisted with launching the
concept of electronic
purse into the Nigerian
banking industry with the
establishment of ValuCard
which spans identification
and payment systems.
• Introduced to the concept
of data collation and
preparation for production.
PUBLICATIONS
Bachelor of Science Research
Project – Automating the Obafemi
Awolowo University using
biometrics and plastic card
technology 2004.
• Performed technical site surveys (Line of Site) for potential new microwave links or new Points of
Presence (POPs).
• Support the integration of newly commissioned
microwave links into the Main One SDH/IP network.
• Monitored, documented, and reported on weekly
basis, all project field endeavors and provide relevant information to the Project Manager.
• Provided guidance and on-the-job training to new hires in-line with organizational goals.
[EMERGING MARKETS TELECOMMUNICATIONS PROJECT]
• Carried out monthly preventive and/or corrective maintenance on base transceiver stations in my region – involved the RF, transmission, and power generation aspect.
• Huawei 3G NodeB configuration, commissioning, and integration to the 2G network.
• Installation, commissioning, and integration of the Huawei Optix RTN950A backhaul across northern Nigeria.
• Weekly review of completed task and improvement
plans.
[MOBITEL 4G PROJECT]
• Provided OEM technical support for the Dragon wave horizon compact microwave radios to installers.
• Interpreted link budgets provided by the link planning team.
• Provided project status report to project manager. ATLAS SYSTEMS AND TECHNOLOGY SOLUTIONS LIMITED, NIGERIA
– GRAPHIC DESGINER/ANIMATOR
JANUARY 2010 – FEBURARY 2011
• Liaised with clients and developed still
images/animations from their concepts.
• Worked as part of a broader production team, which might include liaising with printers, copywriters, photographers, designers, account executives, website designers or marketing specialists.
• Developed the timing and pace of the movements of a character or object during the sequence of images and ensuring they follow the soundtrack and audio
requirements.
• Ensured production deadlines and clients' commercial requirements were met and possibly exceeded.
INTERESTS AND ACTIVITIES
Chess
Photography
Disc Jockeying
Computer Animation
Video Gaming
Music
Reading
SOFTWARE APPLICATIONS
Office proficiency: Microsoft Office
2010 (Excel, PowerPoint, Word and
Visio)
Graphic Applications: Adobe
Photoshop, Adobe After Effects,
Adobe Illustrator, Autodesk Maya
EMAG SOLUTIONS, ATLANTA, GEORGIA – COMPUTER FORENSICS DATA SPECIALIST
MAY 2007 – NOVEMBER 2009
• Perform data conversions and restoration, forensic media copying, and format conversions for specific applications
• Participated in onsite forensic data collection and acquisition.
• Participated in processing platform testing/upgrades as required. Act in a consultative manner to clients.
• Tested restored data to confirm integrity of data.
• Forensically analyzed backup data and software along with machine configuration necessary for successful restoration.
• Integrate new
data with existing warehouse structures and
exercise independent judgment by continuously making improvements.
• Performed computer forensics investigation for several high-profile clients including government agencies such as the CIA, FBI, CDC, and IRS.
• Advise program developers of broken or inadequate codes; prompting programmers to modify the written code to software.
INTEGER DISASTER MANAGEMENT, WOODSTOCK GEORGIA –
SYSTEM ADMINISTRATOR
FEBRUARY 2006 – APRIL 2007
• Electronic mail configuration (POP3)
• Setup and maintenance of internetworks
• Maintenance and supplies of computer systems
• Providied technical support and software training
• Computer hardware assembly, repairs and
maintenance.
• Operating systems installation, configuration and troubleshooting.
• Network Cabling and Maintenance.
• Provided Estimates for insurance claims on computer hardware and peripherals.
BEST BUY’S GEEKSQUAD – KENNESAW, GEORGIA
IT FIELD TECHNICIAN [JANUARY 2005 – DECEMBER 2005]
• Conducted onsite training for IT customers with respect to the operation of their products and/or solution.
• Provide thorough documentation of all work performed via the incident ticketing platform.
• Performed onsite computer and peripheral networking and Internet connection setup.
• Performed onsite computer hardware and software
troubleshooting/upgrades.
• Facilitated the sale of complete solution of product sales, upgrades, installations and services.
IN-STORE TECHNICIAN [JULY 2004 – DECEMBER 2005]
• Completed more than thirty technical service tickets ranging from computer hardware
upgrades/replacements and computer software
optimizations/upgrades.
• Ensured IT related products returned to the store are in good condition before it is restocked.
• Provided technical phone support and resolved clients concerns while providing exceptional customer service and maintaining significant customer retention.
• Advised customers on the type of IT related product that would suffice for their needs and equally ensured add- on sales was achieved.
Contact this candidate