Sales Inside

Michael J. Bentley

*** ******* ***, ***** ******* NC 27540 *********@*****.*** 919-***-****

SUMMARY OF QUALIFICATIONS

Over 15 years experience in wholesale distribution 6 years experience with automated valve sales Collaborate to develop new processes and procedures to meet organizational goals Leadership in keeping team on task, motivated, and safe RELEVANT EXPERIENCE

FERGUSON ENTERPRISES (2006 – 2020)

VALVE AUTOMATION INSIDE SALES MANAGER, MORRISVILLE, NC (2014 – PRESENT)

• Oversee sales and assembly of pneumatic and electrical automated valves to meet customer specified requirements

• Lead inside sales team and valve technicians in two valve shops (Morrisville / Richmond)

• Highest in topline sales and overall margin on sales team

• Collaborate with customers to integrate various manufacturers’ components to work cohesively

• Maintain production schedule to satisfy deliveries

• Prioritize emergency orders and shipments, as needed

• Ensure all production meets ISO 9001 standards, and maintain accurate record keeping to ensure future customer satisfaction

• Evaluate, diagnose, and resolve problems issues with valves and automation

• Responsible for safety records and certifications on shop crane and equipment OPERATIONS/WAREHOUSE MANAGER, MORRISVILLE, NC (2007-2014)

• Distribution Center Manager (1440)

• Manage equipment and labor to achieve the lowest cost-to-serve without sacrificing customer service

• Train/certify new associates on company forklifts

• Responsible for maintaining inventory integrity for shipping and accounting accuracy

• Integrate company and customer processes to achieve seamless material movement

• Lead in WMS cutover and WMS knowledge

LEAD QUALITY ASSURANCE TECHNICIAN, MORRISVILLE, NC (2006 – 2007)

• Perform extensive mechanical and composition testing on carbon steel, stainless steel, aluminum and monel

• Certified in many types of metrological testing such as metallography microscopes and cameras, X-met, Arch-met, and tensile testing equipment etc

• Extensive knowledge of ASTM and ASME specifications PROJECTS/ACHIEVEMENTS

• Assisted in establishing a multistate valve automation facility

• Managed warehouse personnel and inventory for Distribution Center

• Maintain a top five status on ISPR report for several years running

• Established processes and procedures for valve automation group

• Participated in warehouse management system (WMS) “go-live”

• Participated in SAP cutover

TECHNICAL SKILLS

Valve Automation, Forklift license through company, Experience reading technical product schematics, Basic electrical wiring, Certified Welder, Metal Fabrication, Pipe Threading, Proficient in Microsoft office, Proficient with company ERP EDUCATION

• Welding Degree (Deans List), Wake Tech. Community College, Raleigh, NC

• Business Management and Administration, Wake Tech. Community College, Raleigh, NC

• Computer Aided Design, Wake Tech. Community College, Raleigh, NC

• Automotive Technology, Wake Tech. Community College, Raleigh, NC Michael J. Bentley

321 Amacord Way, Holly Springs NC 27540 *********@*****.*** 919-***-**** SAFETY TRAININGS & CERTIFICATIONS

• Trenching and Excavation

• Fall Protection

• Housekeeping and Walking/Working Surfaces

• Powered Industrial Truck (PIT) Awareness

• Accident Reporting/Investigation

• Ladder Safety Training

• Lockout/Tagout: Affected

• General Location and Warehouse Safety Training

• Emergency Action Plan

• Hazardous & Universal Waste Awareness Training

• The Hazard Communication Standard

• First Aid/CPR certified

MISCELLANEOUS TRAINING

• Manufacturer’s Test Report and Heat Code Training

• ISO Fundamentals: Audits

• ISO Fundamentals: Measurable Objectives vs. Key Performance Indicators

• ISO Fundamentals: Corrective Action

• ISO Fundamentals: Non Conforming Material

• ISO Fundamentals Incident Report Part 1 and Part 2

• Root Cause Analysis (Integrated)

• Approved Manufacturer’s List (AML)

• Counter Sales Training: Providing Solutions

• PVF Fundamentals of Pipe, Valves, & Fittings

• Accounting and Finance Acumen

• Jamesbury Valve Automation

• Xomox Plug Valves

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