Derrick J. Garceau
** ****** ****** - ***** ******, VT 05478
802-***-**** - *******.*******@*******.***
TECHNICAL SKILLS:
Platforms: Windows XP through Windows 10, Server 2000 to 2016, Exchange 2003 and 2010, Mac, Unix and Linux, Hyper-V 2012, VMware.
Networking: LAN/WAN Administration, VPN, TCP/IP, Wi-Fi, Cisco ASA, Meraki, Ecessa load balancer, Ubiquiti.
Software/Tools: Office 2003-O365, Symantec: Ghost, Backup Exec, Endpoint Protection, Encryption and Mail Protection. SQL, VIPRE, Putty, Nautilus, IMM, Meraki, Good, PowerShell, Active Directory, Group Policy, FTP, UC4, Altiris, ManageEngine.
EDUCATION:
Southern New Hampshire University, Manchester, NH
MBA in Information Technology Management – M.B.A. Graduate 2015
Johnson State College, Johnson, VT
Professional Studies with a focus in IT – B.A. degree Graduate 2010
Community College of Vermont, Burlington, VT
Computer Systems Management - A.S. degree Graduate 2008
PROFESSIONAL EXPERIENCE:
Northwestern Counseling and Support Services, Saint Albans, VT
Senior Network Administrator September 2013 – present
●Provide support for 600 end users, 300 workstations, 300 laptops and 25 servers.
●Network configuration, monitoring and repair.
●Setup and configured a clustered Hyper-V 2012 R2 environment.
●Helped implement a new phone system for the entire agency.
●Currently serve as the HIPAA Security Officer
Vermont Federal Credit Union, Burlington, VT
Systems Administrator August 2008 – September 2013
●Provided technical support for 130 end users, 150 workstations and 70 servers.
●Setup and deployed computers, printers, scanners, fax machines, copiers, phones, etc.
●Maintained Active Directory, Group Policy, WSUS, Patch Authority, Antivirus, Web Filtering software, IP phone system and other company specific applications.
●Participated in a committee that created and implemented an employee appreciation program.
●Implemented Imaging and Archiving solution to move the CU towards a paperless environment.