Derrick J. Garceau

** ****** ****** - ***** ******, VT 05478

802-***-**** - adg8a0@r.postjobfree.com

TECHNICAL SKILLS:

Platforms: Windows XP through Windows 10, Server 2000 to 2016, Exchange 2003 and 2010, Mac, Unix and Linux, Hyper-V 2012, VMware.

Networking: LAN/WAN Administration, VPN, TCP/IP, Wi-Fi, Cisco ASA, Meraki, Ecessa load balancer, Ubiquiti.

Software/Tools: Office 2003-O365, Symantec: Ghost, Backup Exec, Endpoint Protection, Encryption and Mail Protection. SQL, VIPRE, Putty, Nautilus, IMM, Meraki, Good, PowerShell, Active Directory, Group Policy, FTP, UC4, Altiris, ManageEngine.

EDUCATION:

Southern New Hampshire University, Manchester, NH

MBA in Information Technology Management – M.B.A. Graduate 2015

Johnson State College, Johnson, VT

Professional Studies with a focus in IT – B.A. degree Graduate 2010

Community College of Vermont, Burlington, VT

Computer Systems Management - A.S. degree Graduate 2008

PROFESSIONAL EXPERIENCE:

Northwestern Counseling and Support Services, Saint Albans, VT

Senior Network Administrator September 2013 – present

●Provide support for 600 end users, 300 workstations, 300 laptops and 25 servers.

●Network configuration, monitoring and repair.

●Setup and configured a clustered Hyper-V 2012 R2 environment.

●Helped implement a new phone system for the entire agency.

●Currently serve as the HIPAA Security Officer

Vermont Federal Credit Union, Burlington, VT

Systems Administrator August 2008 – September 2013

●Provided technical support for 130 end users, 150 workstations and 70 servers.

●Setup and deployed computers, printers, scanners, fax machines, copiers, phones, etc.

●Maintained Active Directory, Group Policy, WSUS, Patch Authority, Antivirus, Web Filtering software, IP phone system and other company specific applications.

●Participated in a committee that created and implemented an employee appreciation program.

●Implemented Imaging and Archiving solution to move the CU towards a paperless environment.

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