Customer Service Sales
Resume:
Adriana N. Rodriguez De Jesus
Cypress, TX 77433
Telephone 281-***-****
******************@*****.***
U.S. Citizen: Yes
PROFESSIONAL PROFILE
A highly motivated young person with interest in a job that can add experience to my life for the benefit of both, the company and my-self. I am a full-time college student pursuing a major in Economics and minor in International Relations.
Ability to communicate well with people of all ages. Possess more than two years’ experience in customer service with proven ability to cheerfully serve customers and team work.
QUALIFICATIONS
Detail-oriented
Team work skills
Leadership skills
Basic Math
Interpersonal Communication/Written and Verbal Communication
Time Management
Product Knowledge
Dispute resolution
Dependability
Efficiency
Flexibility
Friendliness
Basic (PC) Computer Knowledge
Attention to Detail
Sales
Point of Sale Systems (POS)
Organizational skills
Microsoft office
Self-starter
People Friendly
Confident
Food Run
Cashier
Customer Service
Positive Attitude
Punctuality
Tri-Lingual
WORK EXPERIENCE
Cashier (part-time) October 2018 - current
Marshalls & Homegoods, Texas
As a retail cashier at Marshalls it was my job to help keeping the customer service area clean for the customers. Promote the company’s credit cards to every customer and focus on keeping a good customer service level.
Duties
Handle cash and credit transactions with customers
Ensure pricing is correct
Process returns and check to see if items are damaged
Issue change, receipts or refunds
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Resolve customer complaints, guide them and provide relevant information
Bag items carefully
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Answer customers' questions and get a manager if answer doesn't solve the issue
Pleasantly deal with customers to ensure satisfaction
Scan goods and collect payments
Food Runner / Cashier (part-time) Jan 2017 - Aug 2018
Panera Bread (Tomball and Spring), Texas
As Food Runner
Greet every customer and always ask if the need help with anything if necessary.
Serve the customer’s food to their tables and ask if what they have gotten looks good to confirm everything's okay and that what they have gotten is correct and no mistakes have been made.
Check rapid pickups to make sure everything is in the bag before it goes out to the customers as well as to-go orders.
Help the cashiers if necessary during busy times or if they're on break.
As Cashier:
Trained new cashier on procedures, customer service, and sales techniques.
Greet and serve customer at first point.
Displayed enthusiasm and knowledge about the restaurant and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing transactions for other staff members.
Took food orders and relayed orders to kitchen or serving counters.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients.
Provided excellent customer service.
Work as a team player with a commitment to outstanding customer service
Sales Assistant (part-time) May 2015 - Oct 2016
Wildy’s Cake Boutique, Virginia
When I worked for Wildy’s Cake Boutique I helped process order requests. I also helped during cake testing and assist during cake preparations and delivery. Responsible for running and completing inventory reports and assist the owner during cake tasting.
Welcome and greet customers
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding bakery condition and visual merchandising standards
Assist during the stocking products
Ascertain customers’ needs and wants
Recommend and display items that match customer needs
Actively involved in the receiving of new shipments
Assisted with event planning (parties, functions, and meetings)
EDUCATION:
Lone Star College, Cy-fair, TX August 2018 - Current
Tomball Memorial High School, Tomball, TX Sept 2014 - May 2018
LANGUAGES
Spanish- primary language
English- secondary language
Japanese- elementary
Contact this candidate