RAJKUMAR MURUGESAN

TECHNICAL SUPPORT ENGINEER

Mob: +974-********(Qatar)

Mob: +91-894*******(India)

PROFILE

TECHNICAL SUPPORT ENGINEER has 5+years of experience in the field of:

SMATV(RF&IFSYSTEMS)

IPTV

CCTV(IP&ANALOG)

PABX, TELEPHONE SYSTEMS

PA SYSTEMS

STRUCTURED CABLING

HARDWARE & NETWORKING

Implementation, Supervision, Testing & commissioning and Maintenance.

Multi-talented level professional knowledge to solve technical issues.

Summary of Experience

o4+years in RF communication Systems, ELV system, ICT infrastructure, Security Systems &Telecom industry

o1+ years IT industry, Network & Telecom System.

Technical

Project engineering aspects, including Security system, Telecom industry, Hardware & Networking, Maintenance, detailed engineering, project specifications, preparation for project, co-ordination of entire projects, involved in the

Maintenance related units.

Preparation of maintenance plans and schedules & arranges all required spare parts, tools and other services for repairs or maintenance.

Computer Proficiency

oAuto CAD

oMS Office

oAdobe

oWindows OS

oMAC OS

Skills

oEffective Coordinator

oOn-site Technical support

oTechnically sound

oTeam Oriented

oInterpersonal and analytical

oTraining

oGood communication

Values

oIntegrity

oHonesty & loyalty

oHard working

oHighly motivated

oInitiative

PERSONAL DETAILS

Email Address:

adg85r@r.postjobfree.com

Date of Birth

25th MAY 1990

Nationality

INDIAN

Religion/Caste

HINDU

Marital Status

SINGLE

Driving License

INDIAN

Visa status

EMPLOYMENT VISA (with NOC)

language

TAMIL

ENGLISH

HINDI

MALAYALAM

Passport No & Details

No: J9424456

Expiry: 14/12/2021

RESIDENTIAL ADDRESS

RAJKUMAR MURUGESAN

NO:26, STREET 916,

ALTHUMAMMA,

DOHA (QATAR).

Reference

Available Upon Request

PROFESSIONAL SYNOPSIS

Professional work experience: 5+ years

·Proactive & Multi skilled in ELV & system integration field such as Security Systems, Telecom Systems, & Networking with experience of 4+ years’ experience in handling MOI-SSD Projects in Qatar and 1+years’ experience in India.

·To provides IT support in desktop hardware, software and application support to the clients.

·Experience in ICT infrastructure and project engineering aspects, including maintenance, troubleshooting equipment used in Security Systems, Telecom Systems & Networking.

·Proficient in handling entire project in Security systems and Telecom systems.

·Multi-talented level professional knowledge to solve the issues related to Networking, IT service related with IT service desk, technical and operation support and Surveillance systems & Telecom system.

·Experience with technical support specialist and team members to managing the IT Infrastructure management and ITIL service management.

·Responsible for directing and supervising the activities of assigned personnel involved in the maintenance related units and supervise on site annual overhaul and to follow work schedule.

·To supervise preventive maintenance, breakdown maintenance and planned overhaul of assigned equipment and Inspecting internals, assessing equipment condition for parts replacements/repair, reassembling and test-checking.

·To participate in diagnosis and repair of major breakdown and to estimate time of repair and ensure timely return of repaired equipment.

·Implementation and commissioning of the desired equipment which ensures that maintenance works are carried out according to agreed schedule and required quality.

1. BOSTON SECURITY SERVICES – DOHA, QATAR.

JOB TITLE

TECHNICAL SUPPORT ENGINEER

PERIOD

NOVEMBER 2014 TO TILL DATE

ROLES & RESPONSIBILITIES:

SECURITY SYSTEMS: (CCTV, INTERCOM & ACCESS CONTROL)

·To provide Security, CCTV and associated telecom/networking infrastructure designs and specifications to relevant International Standards.

·To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems.

·Act as the specialist of IDS system (intrusion system) through professional surveillance system.

·Act as the specialist, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations.

·Input into the functional, performance and operational system specifications.

·To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions.

·Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format.

·Meet and discuss with client, end users, on the CCTV and associated networking infrastructure for the project design.

·Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place.

·Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery.

·Take colleagues or customers through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.

·Coordinate with other engineers during the development of the works, to ensure conformity of engineering with user’s requirements.

·Good Knowledge in Access Control - Schematic, Interconnection, Cable Routing, Lighting Equipment Layout drawing.

·Programming of Access Control used for Security System in Commercial buildings & Hospitalities by using Software Tools.

TELECOM SYSTEM: SMATV & IPTV, TELEPHONE & NETWORKING

·Design and Customization of Multi-Satellite Distribution Networks for Multiple Dwelling Units including Schematics, Cable Network design and Equipment Layout drawings.

·Design of Satellite TV Head end Systems for Commercial Buildings & Hospitalities based on client requirements.

·Programming of RF head end (Analog & Digital) used for Satellite TV Distribution over coaxial cables & fiber optic cables.

·Selection of Active and Passive equipment like Amplifier, Switches, Power Supply, Active splitters, Wall sockets, connectors & Cables according to IEC standards.

·Generate Bill of Materials BOM, Estimation & Costing.

·Programming of IPTV System & Digital Signage system.

·Handled H.264-SD, DVB S/S2, QPSK technology driven SMATV service (Televes) & IPTV used Linux based Server.

·Involved in Testing & Commissioning of SMATV System using field strength meter (Televes H Series with Digital Processing Meter).

·Knowledge and working in SMATV Network, IPTV & TV head end station.

·Handled UHF, VHF and all radio broadcasting bands.

·Good Knowledge in Satellite network - Schematic, Interconnection, Cable Routing, Lighting Equipment Layout drawings.

·Handled in Testing Tools – FLUKE TEST, OTDR, Splicing Machines & Satellite Finders.

·Sound knowledge of Project Documentation and Quality Management.

·Handled in Analog & Digital Telephone System for the Commercial & Residential Buildings.

·Worked under the Environment of Cisco Router, Huawei, Cisco Switch, Zxysel, Net gear, and D-Link.

·Design & Implementation of Networks (LAN & WAN), Troubleshoot & Sort Out, Worked Under VLAN Environments.

·Excellent installation and configuration knowledge in computer hardware, software systems, system networks, printers and scanners.

LIST OF PROJECTS:

SNO

PROJECT NAME

SYSTEM

1

WORKERS HOSPITAL AND INTEGRATED HEALTH CENTER

IPCCTV

2

RETAJ HOTEL GROUPS

IPCCTV

3

QATAR ARMED FORCES-AL WAKRA

IPCCTV

4

JOY ALLUKAS JEWELERRY GROUP

IPCCTV

5

PRINCE JEWELLERY-DOHA

IPCCTV

6

AWQAF PROJECTS

IPCCTV

7

ASISH BHOLA CILINIC-AL WAAB

IPCCTV

8

QATAR TENNIS FEDERATION-DOHA

IPCCTV

9

44 VILLA COMPOUND -MARKHIYA

IPCCTV

10

23&25 VILLA COMPOUND-UMM SILAL ALI

IPCCTV

11

NEVEL CILINIC-AL GARRAFA

IPCCTV

12

DEWIEK CILINIC-ALKHOR

IPCCTV

13

HAMAD PORT-MESAIEED

IPTV

14

QATAR ARMED FORCE-INDUSTRIAL AREA

SMATV

15

ZUBBARAH HOTEL-MUNTAZA

IPTV

16

BANANA ISLAND-DOHA

IPTV

17

AL JASSMIYA TOWER-CORNICHE

SMATV

18

ALKASS &ESHAIL SATELLITE

SMATV

19

CENTRO-ROTTANA HOTEL-BIN MAHMOUD

SMATV

20

MARINA MIX-MARINA BAY, LUSAIL

SMATV

2. INTERLACE INDIA PRIVATE LIMITED – CHENNAI, INDIA

JOB TITLE

TRAINEE ENGINEER

PERIOD

AUGUST 2013 – JULY 2014

CLIENT NAME: T.N.E.B(TANGEDCO)-CHENNAI

JOB DESCRIPTION:

·Establishes Networking Environment by Designing System Configuration, Directing System Installation, Defining, Documenting, And Enforcing System Standards.

·To provides desktop hardware, software and application support to the clients.

· I have an experience with IT Service desk, technical and operation support.

·Control all collection centers from data center to checking server connection.

·Maximizes Network Performance by Monitoring Performance; Troubleshooting Network Problems and Outages; Scheduling Upgrades; Collaborating with Network Architects on Network Optimization.

·Working environment with Technical specialist and team member along ITIL service management included IT service desk, technical and operation support for the clients.

·Undertaking Data Network Fault Investigations in Local and Wide Area Environments, Using Information from Multiple Sources.

·Capacity Management and Audit of IP Addressing and Hosted Devices within Data Centers.

·Speaking with Customers via Email and Phone for Initial Requirement Capture.

·Remote Support of On-Site Engineers and End Users/Customers during Installation.

·Design & Implementation of Networks (LAN & WAN), Troubleshoot & Sort Out, Worked Under VLAN Environments.

·Provide Network Support to Clients, In Order to Sort Out Issue Through Telephonic Support.

·Worked Under the Environment of Cisco Router, Cisco Switch, Dig Sol, Dig Link, Net gear, and D-Link.

·Monitored & troubleshooting of all substations by using Software tool.

·Managed and Supported Radio Frequency Modems.

ACADEMIC QUALIFICATIONS

1. U.G - B.E (I.T) Annamalai University With 68.75% on 2011.

2. HSC - Don Bosco Hr.Sec.School, Varadarajanpet With 72.16% on 2007.

3. SSLC – St’Antony’s High School, Aranthangi with 77.4% on 2005.

certifications

1. IPTV&SMATV Programmer course in TELEVES CORPORATION, Qatar.

2. Computer Hardware & Networking in MSME Development Institute, Chennai, India.

3. CCTV Surveillance system & Public Address system in MSME Development Institute, Chennai.

DECLARATION

I hereby declared that the information furnished above is true to the best of my knowledge.

THANKING YOU

Best Regards,

Place:

Date: RAJKUMAR MURUGESAN

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