Roselle Janine Belen Tabilin

* ***** ********** ** ******** development companies and currently a Project Implementation Manager organizing timelines and resources required for incoming and ongoing projects, overseeing every step of the project execution process, resolving issues and delivering quality projects. Commended with critical thinking skills that enable me to handle problems efficiently, recommend solutions and make reliable business decisions.

Dasmarinas, Cavite

+63-920-*******

adg825@r.postjobfree.com

linkedin.com/rosellejanine

EXPERIENCE

Realtair Inc., Makati

SEP 2020 - PRESENT Project Implementation Manager

● Monitor and track the volume of projects and tasks assigned to the team; organise resources and schedules to ensure that projects are delivered within the expected timeline; and enforce strict adherence to the project execution plan and the quality metrics that are expected at each stage

● Recruitment and performance management of staff included in the team (currently a 16 man team of project coordinators, business analysts, quality assurance analysts, software engineers, and designers). Provide feedback, coaching, and training to staff as needed.

● Initiate process improvements based on historical data and feedback from other departments Key Achievements:

- Streamlined project delivery process by Introducing and implementing Scrum framework to the team

- Provide direction on over-all team processes and prioritization of tasks

- Defined team objectives, roles and set goals for each team member Asian Advantages Inc., Makati

JUL 2018 - SEP 2020 Operations Assistant Manager (Support and Maintenance Division) JUL 2017 - JUN 2018 Operations Lead Coordinator (Support and Maintenance Division) JUL 2016 - JUN 2017 Projects Lead Coordinator (Brand Operations and Protection Division) MAR 2015 - JUN 2016 Operations Executive (Brand Operations and Protection Division) Leadership

● Lead decision making, manage processes, oversee division’s projects and tasks, create and present reports to supervisor/stakeholders

● Responsible for team development: supervise and delegate tasks, train and coach members -- encourage curiosity and proactiveness, evaluate and help enhance their performance to fulfill role effectively

Project Management, Business Analysis and Quality Assurance

● Marketing coordinator for projects to ensure objectives are met and timelines are followed

● Bridge communication gaps between marketing stakeholders and technical teams

● Gather requirements, create user stories, review acceptance criteria and ensure proper documentation

● Coordinate with all relevant teams (internal, cross departmental and including third party providers) to prioritize needs, further understand processes and address issues or concerns

● Assess impact, dependencies and risks - ask difficult questions and deliver challenges. Provide new insights, perspectives and improvement recommendations

● Oversee end-to-end project implementation; participate in scrum ceremonies, secure product owners approval, align and manage stakeholders expectations, provide progress reports and present results

● Assist in creation of test cases and plan: schedule, scope, requirements - browsers, device and location

● Perform user acceptance testing on lower environments and production; and provide deployment sign-off (integration testing, new features sanity testing, bug fixes verification, regression testing) Issue Management, Data Analysis and Quality Assurance

● Marketing coordinator for P1-P4 issues to ensure optimal experience and operational sustainability

● Perform P1 functional testing (smoke testing) on websites and applications to proactively detect issues

● Assist in issue troubleshooting and apply fixes configurable over our content management systems

● Manual replication of issues reported by users or issues detected by automation testing tool or application error monitoring tool.

● Assess priority, impact and relevant teams accurately. Coordinate investigation constantly.

● Analyze all available data from logs, reports and monitoring tools. Participate in root cause analysis and solution generation.

● Push implementation of permanent fix or process improvement to prevent recurrence of issues. Monitor issue progress and verify fixes applied

● Ensure proper external documentation (SDP/Jira/PIRs) and maintain internal detailed issue logs document for backtracking, further issue trend and impact analysis, and generating reports Key Achievements:

- Defined division’s scope and stabilized the division's role in the company

- Gained top management trust in execution of overall website and application testing, investigation of critical issues and implementation of special projects.

- Given the responsibility to provide assessment for activities that need senior management approval and address any of their concerns.

- Managed projects that achieved objectives of reducing costs, streamlining operational processes, improving site accessibility and performance, and increasing revenue. Multimedia Exponents Inc., Makati

JUN 2014 - DEC 2014 Account Executive

● Manage overall needs to execute the project/s of the account-- hiring manpower; close coordination with procurement, creatives, production, and third parties

● Ensure SLAs are met and objectives are delivered-- regularly provide status updates; report results; quickly respond to problems; adjust plans as needed; create cost estimates and minimize changes in these costs along the project execution

Key Achievements:

- Handled the following accounts: Caltex Golf Tournament, Splash Corporation Philippine Beauty Booth exhibit, The Medical City In-Clinic Marketing and The Medical City Clinic 30@18 celebration, Ensure Acti M2 In-store activation, Magnolia Fruit Drink In-store and Community activation, Publicis Jimenez Basic- Jollibee Maaga ang pasko pop- up carol, Globe Chicane Postpaid booth exhibit

- Revived ongoing projects to successfully meet their target reach and sales EDUCATION

University of the Philippines Diliman

JUN 2010 - APR 2014 Bachelor of Science in Business Administration

● Member of UP Piccola Italia, UP Gawad Kalinga and Executive Committee Head of Youth For Christ UP Diliman.

● Lead various income generating projects, campus evangelization and community integration activities. SKILLS

Project Management Critical Thinking Agile & Scrum Business & Data Analysis High Attention to Detail Six Sigma & DMAIC Tests Planning and Execution Problem Solving Jira, Zoho & SDP Problem Management Communication & Presentation Drupal CMS Broad Technical Knowledge Coaching & Mentoring Beginner in Minitab & Sahi CERTIFICATIONS

June 2020 Lean Six Sigma Yellow Belt Certification By Lean Six Sigma Yellow Belt Certification(AIGPE) June 2020 Scrum Master Accredited Certification

By International Scrum Institute

TRAININGS

June 2020 The Ultimate Six Sigma Yellow Belt: with Minitab proficiency By StackSkills

Aug 2018 Digital Project Management

By Certified Digital Marketer Program

July 2018 Technology RoadMapping and Customization By Certified Digital Marketer Program

Jun 2018 Technology Solutions: Build or Adapt

By Certified Digital Marketer Program

Feb 2018 Coaching Excellence

By ESL Training Academy (internal company training) Feb 2016 Agile Software Development with Scrum, XP, and Kanban By Orange and Bronze Software Labs, Inc.

Sept 2015 Problem Solving and Decision Making

By ESL Training Academy (internal company training)

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