Sibongile Gqabaza

Customer service representative

Personal info

ID Number

830**********

Contact number

079*******

Email

adg81f@r.postjobfree.com

LinkedIn

Education

Matric - Other

Other

Average:60% - 64%

References

Eugene Dlamama

Tracker Network Manager

+278********

Sindisiwe Mswane

Multichoice Manager

+278********

Vusumzi Mahe

General motors manager

+276********

Summary

Experience (Work history)

Multichoice

Customer service

representative

14-Feb-2012-30-Aug-2019

Duties

General motors

Marketing consultant 11-Nov-2010-30-Nov-2011

Duties

Tracker Network

Service consultants 13-Feb-2006-26-Mar-2009

Duties

Skills

Achievements

2012

Customer care consultant of the year

Activation of new accounts

Testing of decoders and power supply

Swapping decoder if found faulty

Handling billing Enquiries

Product sales and cash handling

Dealing with insurance queries

Handling change of ownership between customers

Customer delightful resolution

Handling new and used Vehicles Enquiries

Booking of test drives

Handling dealerships Enquiries

Handling advertising Enquiries

Handling insurance queries

Handling installation of new units

Handling technical queries

Bookings of installation

Handling quality of new installation

Client Services

8-10 years

Client Services

Intermediate

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