I
CURRICULUM VITAE
OF
THEMBI NOMSA MDLULI
PERSONAL DETAILS
Surname : Mdluli
First names : Thembi Nomsa
Date of birth : 03 March 1975
ID number : 750-***-**** 08 6
Residential address : Stand no. 27, Newington C Trust Postal address : P.O.Box 418
Ximhungwe
1281, Mpumalanga, RSA
Mobile number : 073-***-**** / 083-***-****
Email address : adg7vq@r.postjobfree.com
Nationality : South African
Gender : Female
Marital status : Married
Dependants : 4
Health status : Good
Hobbies : Reading, watching television and going to church Home language : Shangaan
Other languages : English, Afrikaans, Swazi and Zulu Religion : Christian
Driver’s licence : Code 08
EDUCATIONAL DETAILS
High school attended : Mabarhule High School
Year : 1991
Subjects passed : Tsonga, English, Afrikaans, Biblical studies Biology and Agricultural Science
Aggregate symbol : MD
II
OTHER QUALIFICATIONS
Name of organization : Hospitality Industries Training Board NQ Level : TD301 Training & Development – Assessor Level 1 Unit standards : 2GO7 Coach others in job skills
3TDA1 Support and guide the candidate and agree an assessment plan
3TDA2 Assess candidate performance
Departments : Front of House and Housekeeping
Year achieved : 1999
Name of organization : Hospitality Industries Training Board NQ Level : TD302 Training & Development – Site contact Unit standard : 3TDA1 Support and Guide the candidate and agree an assessment plan
3TDS1 Support assessors & maintain documents
Year achieved : 2000
Name of course : Basic Counselling
Organization : UNISA
Qualification : Certificate
Year obtained : 2004
Name of organization : HIVSA & HA SWIKOTA
Short course : Basic HIV / AIDS information workshop Duration : 4 Days
Year : 2005
Name of course : Introduction to SAMTRAC courses
(HIRA & SHE system tool)
Applying SHE principles & procedures for mining
Unit standard : Explain basic health and safety principles in and around the workplace
Organization : NOSA
Qualification : Certificate
Year obtained : 2013
III
WORK EXPERIENCE
2007 to date : Managing Mhangele Luxury Tours (as Owner) DUTIES
Arranging of bookings as per guest or Travel Agent’s request (game drives, transfers, meals and refreshments and other activities) and confirmations
Training of new guides on customer care and ongoing support
Fleet management including renewal of vehicle licensing, SATSA registration & renewal of KNP permits and Operating permits
Attending to guests queries and ensuring that the relationship between Mhangele and Hotels / Lodges and other operators is maintained
Marketing and branding
Reasons for applying for a new job: To transfer my skills and expertise to the new organization that has already proved the importance of community participation and to give an opportunity to the Tour Guides who are involved with Mhangele to be dynamic and to give them an opportunity to grow and independent. 2004 to 2017 : Worked as The Community Development Manager at Lion Sands Sabi Sands under More Comunity Trust
DUTIES
Arranging of all inclusive and exclusive guests activities in the lodge as well as billing instructions
Managing the lodge community Development Projects which is registered as Section 21 company
Fundraising
Coordinating and guiding guests to the local village schools on a tour
Projects presentation
Managing lodge staff welfare
Facilitation of lodge training activities
Writing of Community Projects newsletters and reports for social media
Hosting of guests during meal times
Assisting the front desk staff with check-ins and room orientations
Health and safety representative
Work-place HIV / AIDS awareness
Reason for leaving: To focus on training and support of Mhangele Luxury Tours Guides IV
PART-TIME DUTIES :
More Community Trust Board of Trustee
Running a Home-Based Care Organization at Huntington village (2003 – 2008)
Worked as a Coordinator for 2 preschool Projects at Huntington supported by Lion Sands and More Community Trust
Arranging of VCT Programmes for the Private Game Lodges – Sabi Sabi, Singita Sabi Sands and Lebombo, Ulusaba and Lion Sands (2005 – 2010)
Started a Day Care centre for infants at Huntington (2008)
Attending to projects presentations for all the big groups at Lion Sands Sabi Sands
(2002 to date)
Fundraising for community projects
Training of new Receptionists at Lion Sands Sabi Sands (2005 – 2010) 2006 : Worked as the Senior Coordinator at Bhubezi AIDS Awareness Program
Reason for leaving : The project closed down
2002 to 2004 : Worked for Lion Sands Private Game Reserve Position held : Front Of House Manager (Used MEDALLION system) 2001 to 2002 : Worked for Sabi Sabi Private Game Reserve Position held : Front of House Manager (Used LODGE-RES system) 2000 : Worked at Satara Camp as The Senior Tourist Officer
(Used RAFOS system)
1999 – March 2000 : Relief Lodge Manager, Senior Receptionist Housekeeping Management, Training and Development, HITB National Qualification assessor Level 1 & 2 and Site Contact
1997 to 1998 : Worked for Sabi Sabi as The Senior Receptionist 1996 : Worked as a Curio shop Manager at Sabi Sabi 1995 : Worked in scullery, Assistant Bar attendant and Later promoted to waitress position
V
AWARDS
Received an award for best Health and Safety Representative KNP 2000
Received an award for best project coordinator – Shoprite 2008
Received an award for best project Coordinator – Shoprite 2010 REFERENCES
Michel Girardin
Mobile number: +277********
Gerhard Lombard (HIV activist)
Telephone number: 082-***-****
Vanessa Masetloa (More Community Trust)
Telephone number: 061-***-****
Email address: adg7vq@r.postjobfree.com
Oliver Richter (The Peech Hotel JHB)
Contact number: 011-***-****