Clifton M. Gillens
Raleigh, NC 27610
**************@*****.***
Overview
Seeking a challenging career involving records management, FOIA and Data Analytics in order to expand my knowledge base and grow within the company.
Records management skills
FOIA Backlog Reduction
Education
Lander University Bachelors of Science in Sociology with a concentration in Criminal Justice
Experience
November 2019-Current National Institution of Environmental Health
FOIA Analyst Durham, NC
Each personnel shall work from the established case files on each request as directed by the NIEHS FOIA Public Liaison,, to ensure all related documents and records are maintained in an orderly fashion, stored and handled in a secure environment; and that all related documentation is maintained in each electronic file, including but not limited to the initial request, all amendments agreed to, decisions made, written communications, invoice of fees charged, and other information connected with tracking each request until case is finalized.
Each personnel shall gather, review, and prepare records in accordance with direction provided by the NIEHS FOIA Public Liaison. Primary efforts will consist of identifying records are responsive to FOIA requests by meeting request criteria specified (e.g., within the time period specified, received or sent by individuals specified, including search terms in areas of records specified) and consolidating and organizing responsive records for efficient review. Work on clearing back log of voluminous cases, prioritize foia records, understand and utilize exemptions codes when making necessary redactions. Each personnel shall ensure that all NIEHS recordkeeping and disclosure practices are adhered to under the Privacy Act.
Gather, review, and prepare records in accordance with direction provided by FOIA Public Liaison. Primary efforts will consist of identifying records are responsive to FOIA requests by meeting request criteria specified (e.g., within the time period specified, received or sent by individuals specified, including search terms in areas of records specified) and consolidating and organizing responsive records for efficient review. Produce quality results with attention to detail and completes assignments within established deadlines. Gather and package official documents in response to FOIA requests.
Prioritize FOIA records and work load in order of importance or high volume cases. Draft reports, on Freedom of Information Act/Privacy Act matters. Work cooperatively with officials both inside and outside of the to gather responsive records or other necessary assistance.
Experience
April 2018-November 2019 North Carolina Department of Public Service
Probation Parole Officer Raleigh, NC
Contribute to public safety by providing supervision. Case management and intervention services to criminal offenders released to the community.
Responsible for supervising a caseload consisting of both high and low risk offenders.
Utilize electronic monitoring systems, curfews, searches and drug screenings as interventions. Officer develops and implements extensive case management plans, using principles of evidence-based practices to continue the rehabilitation process and work toward successful completion of the probation/parole supervision.
testifies in court and has extensive interaction with court personnel, victims, community agencies, and law enforcement personnel. Redact documents in accordance with agency/entity FOIA protocols
Experience
January 2018-March 2018 Durham County Sheriff’s Office
Detention Officer Durham, NC
Patrols the detention facility, maintains head-counts of inmates and maintains the security of gates and doors within and outside of the detention facility.
Books, searches, and collects property from inmates and advises all inmates of policies that govern their conduct while in the detention facility.
Supervises the cleanliness of inmates, their quarters, the surrounding areas, and their laundry. May assist in serving of meals to inmates
Answers the phone, files inmate folders and keep records of inmates’ visitation, showers, medications, and other procedures. Transports and escorts inmates to various locations. Performs other duties and work as required.
October 2015-January 2018 The Center for Heirs Property Preservation
Legal Assistant/Forestry Assistant Charleston, SC
Maintain Filing Systems, Make Appointments on Calendar,Answer inquiries over the phone and in person, Manage administrative details. Type and Prepare correspondence for signatures of Foresters .
Data entry and manage tracking system for client data. Update Client folders with Legal Documents. File Important Documents,Tracking Sheets and Files for Legal & Forestry Department. Assist the Coordination for Landowner Seminars, workshops and outreach events along with the outcome tracking and reporting of these events
Served as Legal assistant by greeting office visitors and directing them to proper personnel including answering and connecting all incoming calls and when necessary assist with outgoing calls. Handle important documents for Attorneys and Forestry Department Foresters. Operate a variety of office machines, taking Notes During Mediations and Meetings, signed for deliveries, notifying personnel of deliveries and answering phone calls.
Distributes Heir’s Property literature and brochures in the service area. Perform duties that relate to community outreach and CHPP events which may include some weekend and afternoon work. Perform Duties as assigned or requested by the Executive Director, Forestry Director, and Attorneys.
Skills
Court Link
LexisNexis
Strategic Profiles
Uninscribe software
Microsoft Excel, Word, PowerPoint, Access
Thomson West FindLaw
Abacus Law
Constant Contact
Salesforce
SQL
Adobe
GIS
Data Collection
Case Management
Case Processing
Redactions