Manager Program

ERIN C. BERKLEY, MPH

**** *. ******** ******

■ ■ ■

Cell: 312-***-****

Chicago, IL 60619

Email: ***********@*****.***

Program Development Operations Management Resident Recruitment

Experienced Program Manager with proven success in regulatory compliance, financial analysis, and strategic planning related to educational programs and activities of a large unit. Demonstrated history of managing post-doctoral programs, recruiting potential residents, establishing effective and diverse avenues of communication, providing regular updates on career and professional development opportunities, and adhering to guidelines for institutional accreditation.

EXPERIENCE

University of Illinois, Chicago, IL February 2019 - Present

Program Manager, Department of Medicine

Independently led the operational, financial, regulatory and business operations of an accredited Internal Medicine Residency program of 3-year, 120+ resident program; including but not limited to onboarding of new residents, termination of graduating residents, and maintaining accreditation.

Developed and monitored the annual budget of $500,000, including providing monthly financial reporting and forecasting, cash flow management, capital spending and expenditures review and approval

Successfully executed resident recruitment efforts for 750 interviewed candidates including; managed Electronic Residency Application Service (ERAS) process, assisted program director in screening, inviting, and scheduling candidates to interview, updated online and in-person recruitment materials provided to applicants, coordinated interview process, candidate ranking, and all match and post-match activities

Designed and implemented strategic plans, annual goals, objectives, and administrative direction of the Internal Medicine Residency department to ensure compliance with accrediting body, regulatory agencies, university policies, and department mission and vision.

Provided administrative supervision, guidance, and approved payroll to a team of 5 employees regarding administrative issues, due dates and deadlines. Screened, interviewed, hired, and trained new coordinator and assistants.

University of Illinois, Chicago, IL May 2016 – February 2019

Project Coordinator, College of Dentistry

Implemented a Health Resources and Services Administration-funded program to prepare pediatric dental residents for the complex and comprehensive needs of pediatric patients in medically underserved communities; served on selection committee for incoming residents

Provided and coordinated online and in-person dental public health career development activities that support postdoctoral pediatric residents, including trainings in areas important for providing diverse and culturally component oral care

Created program modules and applied learning experiences, through academic courses, clinical training, and research, for postdoctoral program residents to ensure compliance with Commission on Dental Accreditation (CODA); developed two distinct tracks to measure program performance, including 1.) The efficacy and appropriateness of the added curriculum and 2.) The impact on postgraduate practice placement and behaviors.

Collaborated with College of Dentistry Human Resources to standardized salaries, titles, contracts, and benefits for Pediatric Dentistry Postdoc resident

ACCESS Community Health Network, Chicago, IL October 2015 – April 2016 Clinical Operations Public Health Graduate Internship

Engaged in process improvement projects for the largest community-based primary health care provider for Medicaid patients in Illinois in an effort to enhance overall patient experience. Gained skills in Rapid Dramatic Performance Improvement (DPI) to improve cycle time, no-show rate, and third next available appointment, protocol development, environment assessment, and policyimplementation

Led full-scale initiative to design and implement New Manager Orientation Guide for 36 clinics. Participated in process improvement initiative to reduce patient transportation barriers in 36 clinics, and strategically increase patient accessibility in over 100,000 patients

Track and reported data including Patient Visit Tracking, Secret Shopper Call Log, Clinic Slot Utilization Summary Reports, and other reporting formats in the process of improving patient experience; presented project deliverables and findings to senior leadership

University of Illinois, Chicago, IL October 2014 – May 2015 Conference Co-Chair, School of Public Health

Elected by School of Public Health faculty, to oversee and manage all aspects of conference planning, implementation, and evaluation of the Seventh Annual Minority Health Conference including: fundraising, programing, marketing, and logistics for 400+ registered participants; collaborated with faculty and staff to refine and implement conference deliverables and fundraising goals

Managed 20 conference committee members and successfully executed regional conference logistics

Wrote and submitted funding proposals to internal and external sources and donors, and secured funding for

$25,000+ worth of conference expenses. Prepared detailed budget allocation $25,000 plus and incorporated changes as needed

Oak Lawn Police Department, Oak Lawn, IL Emergency Management Agency Assistant

January 2014 – October 2014

Worked closely with Cook County Department of Public Health and other local agencies to design emergency and disaster preparedness training courses for a municipality of 57,000 residents and a daily transient population of over 200,000, -including a Strategic National Stockpile and Mass Prophylaxis Distribution Plan

Participated in Federal Emergency Management Agency (FEMA) conferences and trainings. Certified in National Incident Management Systems Training 100, 200, 300, and 400

EDUCATION

One Million Degrees

Coach

University of Illinois at Chicago, Chicago, Illinois Master of Public Health, Health Policy & Administration

University of Missouri, Columbia, Missouri Bachelor of Health Sciences

UIC Urban Health Program Student Leadership Award

Recipient 2015

Organizations & Certifications

UIC School of Public Health Recent Graduate Board

Member

Student Outreach Committee

UIC Interprofessional Education (IPE) Immersion Day

Facilitator

HIPAA & FERPA Compliant 2018

Page 2 of 2

Erin C. Berkley, MPH

***********@*****.***

Contact this candidate