Post Job Free

Resume

Sign in

Selenium Customer Care

Location:
Randolph, NJ
Posted:
October 22, 2020

Contact this candidate

Resume:

NARAYANAN KIZHANALLOOR MANA – QA LEAD

C: +1-224-***-**** adg7s0@r.postjobfree.com Parsippany, NJ

SUMMARY

Quality Assurance and Project Management professional with 8+ years of experience in a Fortune 500 setting. Hard working, results-driven, and focused on delivering a superior customer experience. Passion for cultivating effective process and leading teams.

Select Highlights:

Expertise in all aspects of the software development and delivery processes, including Waterfall and Agile methodologies

Broad knowledge of performance testing methodologies/processes with expertise in Loadrunner tool.

Familiarity testing in Public Cloud environments such as AWS or Azure

Familiarity with load testing products such as JMeter

Experience in Manual & Automated Testing of GUI and functional aspects of Client - server and Web based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC).

Experience in ALM, HP Quality Center, HP UFT/QuickTest Pro.

Experience in Functional, Regression and System testing using Manual and Automated testing tools - selenium WebDriver.

Experience in automation technologies like, Jenkins, Selenium Grid/RC/Webdriver, Maven, Ant, Junit

Experience in Mobile app testing, testing in multiple platforms like iOS, Android and in multiple browsers like Safari, Chrome

Excellent background in performance testing of Web applications and web services.

Proficient in mapping business requirements, writing user stories, designing customized solutions, and planning test strategies focused on best practices.

Experienced as a SQL tester by performing backend testing to verify the data integrity by passing SQL queries.

3+ years of experience as a Team Lead comprising level of effort estimation, resource planning and allocation, mentoring others, and driving productivity to achieve delivery goals.

Experienced as Triage Team lead, identified and triaged issues from Customer care team/Employees and different test teams. Prioritized the raised defects from different test Teams (UAT and End to End Teams) with Product Team. Discuss and engage right people to fix issues including Product Team to arrive at priority. Coordinating with Release management team to prepare for a bug fix release and Post-Release validation and communication to Customer operations Team.

Collaborative work ethic and experience working directly with IT, Engineering, Marketing, Development, Design, Operations, and internal stakeholders.

Experience in IBM Sterling Order Management System (OMS).

POS testing by simulating the real store experience.

Experience of working on Verifone Pin-PEDs in and it’s software application.

Experience in QTP and Selenium automation tools.

8+ years of experience in Retail domain.

TECHNICAL PROFICIENCY

Platforms: Web, Mobile (iOS), POS

Tools : HP Load Runner 12.53, HP Performance Center 12.53, HP Controller. Selenium IDE, Selenium WebDriver, Eclipse, Maven

Web Service Testing Tool : POSTMAN, SOAP UI

Loadrunner Protocols : Web (HTTP/HTML), Web Services

Test Management: Jira, ALM

Test Automation: QTP, Selenium, Micro Focus UFT

Data Analysis: Omniture

Web Service Testing: SOAP UI, Postman

RDBMS: DB2, My SQL, NoSQL

IDE: Eclipse

Quality Assurance Testing: Black Box, Functional, Regression, UAT, Post-deployment validation

Office Tools: MS Office, Visio, Putty Client Engagements & Major Projects

PROFESSIONAL EXPERIENCE

Technical Test Lead/Onsite Co-ordinate April 2016-Present

Infosys Ltd Parsippany, New Jersey

Client: TIFFANY & Co – Leading Diamond Jewellery Store, Has its Headquartered in New York, USA

Technology: E-Commerce, SQL Short

Responsibilities:

Interacting with Client and Developers on Requirement analysis.

Sole owner of end to End project delivery management for performance testing.

Requirement gathering and test planning.

Developing functional test plans and executing them in both Web & Mobile.

Testing in multiple browsers like IE,, Chrome and Safari.

Responsible for installation of complete Load Runner Set Up.

Perform workload modelling based on peak volumes, normal day volumes in Production, Client interfacing.

Test Scripting using Load Runner.

Work with developers to troubleshoot and resolve performance issues

During development, assess performance vs. design targets and help product development

Creates, executes, and maintains performance testing scripts

Data set up using GUI.

Design and execute load test, stress test scenarios for identifying performance issues using HP Controller.

Log Analysis using Splunk.

Defect reporting and Tracking using ALM.

Created and managed UFT Test Scripts based on the Requirements and Scenarios.

Conducted Data Driven Testing using parameterization in UFT to test the application with different sets of data.

Developed automated test scripts using descriptive programming in UFT.

Created user defined and custom functions using VB scripting.

Created a Hybrid Framework of automation for the application using VBScript coding in UFT.

Preparing the Test Strategy & Test Cases Reviewing the test cases with BA.

Defect Management, Defect triage with Business and Development and Project management teams.

Preparing high-Level business scenarios & Requirements Traceability Matrix (RTM).

Identifying the functional and non-functional requirements by creating specifications based on client inputs.

Preparing test approach document and exit reports.

Reviewing testing documents and executions.

Delivering test results and approval for deployments.

Performed backend testing to verify the data integrity by passing SQL queries.

Coordinating tasks with onsite and offshore team.

Create test cases and test scenarios for testing the application and execute test cases for end-to-end testing of the POS and payment application.

Perform UAT testing, executing UAT test script, and preparing financial validation spreadsheet for validations with tax and finance teams.

Test new mode of payments such as Apple Pay, Android Pay and AliPay and contributed in successfully implementation in production.

Organize and present daily status report for the defects to various stakeholders and well as external vendors such as Verifone and NCR.

Create test cases for domestic and international e-commerce website for the tax upgrades.

Extensively worked on Credit card, Debit card transactions to see if all the transactions are going through correctly to avoid financial risk and prevent fraudulent activities.

Execute the e-commerce test cases for tax and payment processing upgrades

Test Execution with key POS functionalities for various transaction types.

Perform Functional, System Integration, Negative, Certification, and Regression testing.

Test and validations of advanced payment systems such as EMV, NFC (Contactless cards) etc.

Worked extensively on Verifone Pin-Ped application with the models such as MX915s, E335s and validate their logs.

Perform testing as per business and UAT and generate reports for the finance and business stakeholders.

Execute test cases for US POS and International POS application including the payment application.

Testing in NCR Mobile POS application.

Lead a new mobile POS application project which replaced existing NCR POS application.

Experienced in testing applications manually as well as using the automated testing tools like Quality Center/ALM.

Quality Assurance Analyst - Automation and Manual November 2015 – March 2016

Infosys Ltd Chicago, IL

Client: Sears Holdings Corporation [Kmart] – Leading retailer, Has its Headquartered Hoffman

Estates,USA

Short-Description: Scope of this project is, Validating entire ECOM functionalities and End to End

flow based on enhancement requirements.

Responsibilities:

Managing the validation process of the front end/back end process for the web application– a platform for B2B and B2C clients.

Coordinating tasks with onsite and offshore team on the ongoing projects and the support for the planned production releases

Preparing high-Level business scenarios & Requirements Traceability Matrix(RTM)

Identifying functional and non-functional requirements by creating specifications based on client inputs

Preparing test approach document and exit reports

Delivering test results to the Project stakeholders.

Creating/Maintaining/Executing automated test cases using Selenium.

Worked on building a new automation framework for Frontend Angular.js using selenium.

Designed, executed and maintained Selenium Web Driver (TestNg, JUnit) automated test cases for regression test cases

Wrote tests using Java web applications. Web controls testing - wrote automation to test the controls from end to end starting to invoking in different browsers like Chrome/Firefox and Internet Explorer.

Executed the automated regression test cases during every release and also executed the daily regression test suites

performed manual and automated testing for the number of web projects of company web site across multiple browsers ((IE, Firefox, Safari and Chrome).and mobile devices (Android, iOS).

Sr. Test Engineer Sep 2010 to Oct 2015

Infosys Ltd Trivandrum, Kerala/India

Client: Sears Holdings Corporation [Kmart] – Leading retailer, Has its Headquartered Hoffman

Estates,USA

Short-Description: Scope of this project is, Validating entire ECOM functionalities and End to End

flow based on enhancement requirements which involves Online dot com Testing, Database Testing, Batch Job Testing.

Worked with four different teams with different aspects of testing.

Online Team (Worked as a front end tester ) :-

Major responsibilities are to validate new changes to website which involves front end testing, API testing, validating logs of the applications and validation of different services. Also to automate regression test cases and run them in each sprint releases.

Content team (Worked as QA/SQL tester) :-

Focused majorly on database testing, batch job testing (SQL database), technical and backed validations of Retail merchandise process.

Post Order team (Worked as QA/SQL tester with some front end testing) : -

Major responsibilities are to validate the post order service focused majorly on database testing (SQL database) and validating and processing different fulfillment methods of Retail merchandise process using tools like Filezila.

Application Support team (Worked as a front end tester ): -

Focused majorly on front end testing,running regression automation scripts in production environment and coordinating the deployments with other teams . Also worked with agile sprint release to test the production issues.

Responsibilities :

Support the creation of functional and non-functional based on client SME inputs.

Provide support for Test design, Create test cases for complex modules based on the assigned module.

Automation of the feature based on the business requirement.

Involved in querying using SQL and updating the records and validate the database records as expected.

Performed backend testing to verify the data integrity by passing SQL queries.

Performed Manual Testing and Automation Testing of the application.

Extensively used Selenium IDE to record, playback and debug individual test cases, using Selenium WebDriver provided more flexibility in automating test cases.

Worked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and Jenkins.

Team Lead of 4 people, using effort estiation, knowledge transition, task allocation skills.

Managed version control of project deliverables.

Responsible for creation of all test materials; including test plan and cases, test data, test execution metrics, defect management, issue resolution and production.

Responsible for project management within the team, including project planning and budgeting, resource allocation, schedule tracking and status reporting.

HONORS & AWARDS

Most Valuable Player : 2013 May

On the spot award : 2014 September and 2015 March

Implemented Order building tool using Java, Selenium and HTML.

EDUCATION

Calicut University 2007- 2010

Bachelor of Mathematics degree with Computer Science Subsidiary



Contact this candidate