Project Coordinator

JILLIAN CAPRI

* ********* **., **** ****, New York 11545 *******.******@*****.*** 516-***-****

EDUCATION

Arizona State University Tempe, AZ

Master in Business Administration (MBA) Graduated May 2020

The University of Scranton Scranton, PA

B.S., Health Administration, Cum Laude Graduated May 2016 Minors: Business, Human Resources

WORK EXPERIENCE

Northwell Health’s Long Island Jewish Medical Center New Hyde Park, NY Project Coordinator, Administration November 2019 – October 2020

- Partnered with hospital senior leadership to create comprehensive surge plans based on hospital capacity and resources to accommodate the over 900 COVID-19+ patients in our 583-bed hospital during the peak of the COVID-19 pandemic.

- Managed daily report submissions on hospital COVID-19 statistics to Northwell Health’s Emergency Operations Center throughout the course of the pandemic to monitor for a potential resurgence at the system level.

- Interfaced with hospital administration to design project plans by defining project scope, establishing goals, objectives, and timeline for a strategic partnership with a local advanced care facility.

- Coordinated and executed events for the hospital, including spearheading a Candlelight Walk to promote healing for hospital staff during the COVID-19 pandemic that was attended by >200 employees and featured on ABC National News.

- Executed and maintained LIJ’s internal communication strategy by planning and managing bi-weekly leadership meetings for 100+ leaders from all departments and monthly senior leadership meetings for 50+ directors.

- Responsible for the creation and dissemination of official communications from LIJMC leadership, such as weekly letters from LIJ’s Executive Director on COVID-19.

- Recognized a need to improve equity in educational opportunities and initiated career-building services at the employee wellness center for all LIJ employees to access and further their careers at Northwell Health.

- Developed strategic social media initiatives for daily Instagram posts for the Executive Director, increasing employee communication and engagement with over 4,600 followers.

- Prepared meeting agendas and captured key highlights and action items for the Executive Director and leadership to ensure the team is organized and achieving meeting objectives.

Northwell Health’s Center for Learning and Innovation (CLI) New Hyde Park, NY Coordinator, Operations June 2018 – November 2019

- Managed account receivables for the Emergency Medical Institute, CLI, and Bioskills Education Centers.

Assisted in the preparation and management of the yearly operating budget for Center for Learning and Innovation departments.

- Assisted in developing and maintaining department policies and procedures to ensure an efficient workplace.

Interfaced with management to collect data for analysis, and prepare an annual usage report on resource utilization for the President, Chief Learning Officer and Board of Trustees.

- Managed the CLI operations team by creating work schedules, orienting new hires, and serving as a liaison for administration. Operations Associate June 2016 – June 2018

- Remodeled the Paramedic Program Tuition Payment Program to streamline the process for tracking payments.

- Responsible for processing all Emergency Medical Institute program applications and tuition payments.

- Redesigned and continuously maintained curriculum and operational reference books for each course provided by the corporate university.

- Maintained academic and event calendars through collaboration with management, instructors, and students to schedule and confirm course bookings.

PROFESSIONAL DEVELOPMENT ACTIVITIES

Continuing Education at Northwell Health Center for Learning and Innovation New Hyde Park, NY

- CAP: Expediting Organizational Change, September 2019

- Finance in Healthcare: A Health System Financial Overview of Budgets, Planning and Personal Finance, August 2019

- Six Sigma LEAN, April 2019

- Introduction to Project Management, September 2019

More comprehensive course history provided upon request

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