Manager Service
Resume:
MOHAMED THAJUDEEN MOHAMED IKRAM
HEAD WAITER WAITER
Mobile: 974******** Email: *****************@*****.***
To pursue and seek a challenging job opportunity in a progressive and professionally managed organization to gain and share my knowledge and skills that would contribute for in organizational goals while facilitating career growth and job satisfaction.
ACCOMPLISHMENT AND SELF ESTEEM
Basic Math
Self-Motivation
Self Confidence
Leadership
Languages
Customer Service
Monitoring
Time Management
Resolve Conflict
Adaptability
Critical Thinking
High Energy
Under Pressure
Communication
Teamwork
Decision Making
Problem Solving
Public Relation
Fast Learner
Persistence
SKILLS SUMMARY AND COMPETENCIES
Fluent in all 03 Sri Lankan Languages inclusive of English (Excellent Command) + Arabic + Hindi + Malayalam
A passionate dynamic Head waiter with over 5 years of experience.
Substantial experience in supervising work of all waiters and maintain quality of working in restaurant.
Sound knowledge of all food and wine available in restaurant.
Profound knowledge of various Microsoft Office programs.
Ability to maintain optimal standard of service at all times.
Ability to assist restaurant manager in everyday working of restaurant.
Familiarity of various health and safety regulations.
EXPERIENCE PROFILE
Head Waiter Asha’s – Al Shaya Group Qatar Jan 2014 – Present
AssistCoordinated with restaurant manager and performed all service as per requirement.
Assisted all restaurant managers and organized various events to keep up the morale.
Evaluated the wine list and provided consultation in pairing to all clients.
Maintained a neat and clean restaurant area at all times.
Ensured compliance to all fire regulations and hygiene level required in the restaurant.
Provided training to junior staff members in coordination with manager
Evaluated performance of all waiters and prepared reports for management.
Communicated with guests on regular basis and ensured that they are satisfied.
Identified all demanding guests and informed restaurant manager for the same.
Served all food and beverage as per hotel standards and within the required time.
Provided all customers efficient service at all times and cooperated with staff members for same.
Provided quality training as per the required service standards.
Waiter Dine more Restaurant Sri Lanka Jan 2013 – Dec 2013
Provide excellent customer service to everyone who visits your restaurant.
Assist diners with ordering by answering menu questions or making recommendations upon request.
Take accurate food and drink orders using a POS system and communicate order details to the kitchen staff as needed.
Check customer’s ID if necessary to assure they are of legal drinking age.
Inform guests about restaurant customer loyalty program, or any other specials and promotions.
Up-sell any additional products when appropriate.
Serve food and drink orders to guests.
Present and pour wine selections with the appropriate stemware.
Stay up to date on any menu changes and daily specials.
Check in with diner’s to make sure they are enjoying their meals and correct any problems.
Clear away dirty plates, glassware, flatware and linens and clean tables after diners have finished.
Maintain a neat and clean dining area.
Roll silverware, set up food stations, and prep for the next shift.
Replenish condiment and napkin containers.
Deliver checks and process bill payment
General Certificate of Education, Advanced Level, Vikramabahu Central College, Gampola
2007
General Certificate of Education, Ordinary Level, Vikramabahu Central College, Gampola
2010
PERSONAL PROFILE
Full Name
: M.T. Mohammed Ikram
Date of Birth
: 12th February 1991
Civil Status
: Married
Nationality
: Sri Lankan
Languages
: English, Arabic, Malayalam, Tamil, Sinhalese And Hindi
Mobile
: Email: *****************@*****.***
I hereby declare that all the details given above are true to my knowledge. If given a Chance, I assure you that I will work my Level best to bring out positive results, which will be satisfactory to the company and its concerned.
M.Ikram Resume of Ikram
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