Engineer Office

CURRICULUM VITAE

Mohan B

Plot no **, Dheenadayalan Nagar

Kavarapettai, Gummidipoondi TK,

Chennai -601206

************@*****.***

Mob: +91-984*******

SUMMARY

IT Infrastructure support engineer with 10+ years of extensive experience in infra support, Windows administration, DNS, DHCP, File & Printer Server, Groups, SCCM, Windows 10, Office 365, Azure Cloud, McAfee, Defender antivirus & Asset management.

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KEY SKILLS IN SYSTEM ADMINISTRATOR

Overall 10 years of experience in the field of System Administrator

Good Knowledge in Advanced Window system admin tasks.

Good Knowledge in Exchange and Active Directory Services

Good Knowledge in DNS & DHCP

Good Knowledge in File & Print Server

Good Knowledge in Symantec End point Protection 11.0 & McAfee Enterprises 8.8 Antivirus & Windows defender 1.317

Good Knowledge in all Windows based Hardware systems Configuration

Good knowledge in Azure cloud and Office 365

HARDWARE EXPERTISE

Servers: - HP Proliant server DL series ML Series & IBM x3950, x460 series, HP C700, FortiGate firewall, Riverbed steel head CX-570 Series, Cisco VC H323, Cisco Routers1941&881, Cisco WAP.

Storage: - HP EVA 8K Storage & EMC NAS Storage

OPERATING SYSTEM EXPERTISE

Windows10 64 Bits version, Windows 2016 Standard and Windows 2016 Enterprise edition, Windows 2008 R2, Windows 2012 .

CARRIER EXPERIENCE

Current Employer: BEKAERT INDUSTRIES PVT LTD, Chennai - February 2015 to Present

Position: IT Infra Service Officer

Maintaining the user data in Active Directory & create a new user account upon request

AD account to be cleaned up timely upon request

Create a new mailbox in Office 365

Common admin access Office 365 to create or modify alias, forward to another email address and Mail box delegation

Assigning of Office 365 license E1, F1 to the end users

Create and maintain a distribution lists

Email distribution ID creation and add emails id’s upon the request

Assign the share drive access to end users upon the request

Assign the software over the SCCM SWD Group

To maintain the machine local admin password from LDAP tool

Participate life cycle management, Replacement of PCS/Network equipment/Servers

Co-ordinate with project team during the rollouts of Global Projects, Strengthen the project management culture and methodology

Participate with Regional and Global meetings, attend the bridge calls to sort out the P1 incidents

P1 incident Co-ordination with vendors HCL, Proximus, Orange by raising SNOW tool

To check the network monitor regional wise from “Solar Wind”

Maintain and configuration of Cisco VPN, MFA, Microsoft Teams

Co-ordination of AMC renewal for hardware devices Riverbed, FortiGate, Routers

Participating biweekly meeting with regional team to discuss projects and challenges

X+1 budget forecasting for IT equipment’s

Employer1: iGATE Infrastructure Mgmt Svcs, Chennai – June 2013 to January 2015

Position: System associate

Deputed at Schenker India Pvt Ltd.

Providing L2 support for 2000 + windows servers and end to end support

Support server builds, all window system admin tasks

Handle the Incident, Service request, & mail request and provide the solutions within the SLA based on project perspective.

Involving in the monthly patch management & weekly change activity

Employer 2: Sree Mircohip systems, Chennai – May 2011 to May 2013

Position: Sr. System engineer

Daily Backup Management (HP Data protector Express basic 5.0) scheduling of Backup jobs, Restoration of user data.

Manage the User Credential on F&P, FTP servers

Manage the ISA proxy servers- Assign the Policy to block the IP & Website related other than business requirement

Performing daily health checks, monitoring of the servers

Capacity planning of systems with respect to volume growth in Business.

Updating the day to day Antivirus definition and monitoring all the server

Employer 3: PCS Technology – January 2010 to April 2011

Position: FMS engineer

Deputed at Etisalat DB Telecom Pvt. Ltd, Chennai

Scheduling, running, monitoring and troubleshooting backup for Servers using the VERITAS Net Backup.

Support on IIS 5.0 & IIS 6.0 hosted applications

Installing & Configuring of Windows 2003 server for Domain Controller & Member domain

Troubleshooting HP, IBM server Hardware level problem in limited downtime.

Configuring the Raid

Configuring DNS, DHCP, POP3, SMTP setup

Updating day to day Security Patches and Service Packs for all servers

Updating the day to day Antivirus definition and monitoring all the server

Installing and Configuring VNC Viewer and Remote Desktop (Terminal services)

Co-ordinate and sharing the information with team members to resolve the critical problem and maintain fault tolerances

Employer 4: Lason India Pvt ltd – July 2006 to December 2007

Position: Junior processor

Auditing HCFA & UB Claims

Measuring errors and to check quality level

EDUCATION QUALIFICATION

Course

Year

Institution/Board

Percentage

M.sc Computer Science

2013-2016

Alagappa University, TamilNadu

55%

B.Sc. Computer science

2003-2006

L.N.Govt.College, Ponneri, TamilNadu

58%

HSC

2003

State Board of School Examinations, TamilNadu

65%

SSLC

2001

State Board of School Examinations, TamilNadu

71%

CERTIFICATIONS

MCP: E915-8084

MCTS: D223-8776

STRENGTH

Effective planning and administration

More focus and discipline on the given roles & responsivities

Seek to Excel through continuous learning and actions.

Seize empowerment and empower others

Decision-making

PERSONAL DETAILS

Personal Details:

Father’s Name : Munuswamy B

Date of Birth : 24.06.1985

Marital status : Married

Nationality : Indian

Language : English, Telugu, Tamil

DECLARATION

I do hereby declare that the particulars of information and facts stated here in above are true, Correct and complete to the best of my knowledge and belief.

Signature : Mohan B

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