Admin and Operations executive

CLERI FLORA.A

#***, ***** ***** ****, *** Udhayam Apartments 3rd floor, flat no 26,

Perambur, Chennai-11. Email: ************@*****.*** Contact no: 994*******

CAREER OBJECTIVE

To pursue a challenging career and be a part of an esteemed organization that gives a scope to enhance my knowledge and utilizing my skills towards the growth of the organization. To accomplish the responsibilities assigned to the best of abilities, acquiring knowledge and helping the organization to grow by being a member of its team.

PROFESSIONAL SUMMARY

A Sales cum Human Resource Executive Professional, with 2 years of Experience at Aitken Spence has given me a wide background in People Management, Customer Service and Sales & Marketing. Human Resource Recruiter accomplished in sourcing, screening, qualifying and closing candidates, as well as coordinating interviews and follow up. An Admin Executive for 3 years at client Place (Qualcomm, India Pvt Ltd). Resourceful, Admin Executive adept at coordinating international travel, organizing large scale meetings. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet company needs.

HIGHLIGHTS

Good Interpersonal skills

Positive attitude

Good communication skills to interact with individuals at all levels

Able to work unsupervised and learns fast with creativity

Outspoken, friendly, independent and levelheaded person who likes to make friends.

People Management Skills

ACHIEVEMENTS:

Been a successful Event Manager for Stella Maris College Cultural.

Participated in Inter Departmental Cultural in Loyola College for Creative Writing.

Served as the Cultural Secretary for a year in The Rotaract Club of Stella Maris College.

Attended many district Rotaract Conferences

Active member of the NGO, “ Save The Globe”

Conducted Fund Raiser Programme “Retro Dulcet- A Vintage Musical Concert” for the visually challenged Children and the aged people.

Active member in The Guide Movement during my school days.

Participated in Human chain protest for the eradication of polio, prevention from Aids and also attended cancer awareness programmes.

EXPERIENCE: Almost 2 years experience in Admin, Sales and Human Resources

Aitken Spence Hotel Managements (08th April 2013 – 31st March 2015) Duties and Responsibilities:

Sales- Roles and Responsibilities

To respond quickly and efficiently to all in-coming sales enquiries, by telephone, and email, preparing brochures as required

To follow up all enquiries, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities

Contracting bookings

Coordinating all details for the client, including food and beverage, AV equipment, entertainment, themes etc

Promotion of our facilities to new and existing clients through a pro-active approach

Responding to and co-coordinating all internal meeting requests

Assisting in implementing the sales strategy as set by the Sales manager

Human Resources – Roles and Responsibilities

Sourcing and Screening Profiles for recruitment through Job Portals, Social Networking Sites and through well established Contacts in the industry

Recruiting and coordinating with the candidates for the interview

Calculating Payroll and preparing appointment letters

Conducting Employee Engagement Activities

Engaging with employees and motivating them for productive results

Leave Management of all the staffs

Personnel Files Management

Deliver a superior new hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment on-boarding process.

Ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity.

Audit all candidate information.

Interact with new hires, Recruiters, Recruiting Managers, Hiring Managers/Executives and other areas of Human Resources as needed.

Providing great customer service while answering questions and providing update status regarding any pre-employment.

Coordinating with 03rd party and organizing the required docs for FRRO registration for foreign officials

EXPERIENCE: 3 years experience in Admin and Operations

CBRE South Asia Pvt Ltd (From Feb 23rd, 2016 till 31st Dec,2017) & Compass group India (From 01st Jan 2018 Until Mar 31st, 2019) – Worked at the Client Place Qualcomm India Pvt Ltd & Tata Communications Limited- Apr-2019 to May 2019)

Manage Director’s complex and frequently changing travel arrangements and coordinating pre- planning of trips.

Create expense reports, budgets and filing systems.

Helping with Visa application for the Directors

Preparing invite letters and covering letters

Develop and maintain alert system for upcoming deadlines on incoming requests, projects, and events.

Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.

Calendar Management

Organizing Team building events at office, for Annual Day and team outings

Processed travel expenses and reimbursements.

Proactive collaboration with internal departments to ensure that their requirements are met within TAT

Coordinating and assisting the training requirements and arrangements for all the teams

Note: Broke off for Maternity leave from May onwards

EDUCATION QUALIFICATION:

Completed MBA @ KUONI ACADEMY OF TRAVEL

BA ENGLISH LITERATURE 2007-010 BATCH, STELLA MARIS COLLEGE

HSC from Tamil Nadu State Board with an Aggregate of 62.7%

SSLC from Anglo Indian Board with an Aggregate of 77.8%

Diploma in Travel and Tourism @KUONI ACADEMY OF TRAVEL

PERSONAL SKILLS:

I possess comprehensive problem-solving abilities, excellent verbal and written communication skills in English, ability to deal with people diplomatically, willingness to learn, team facilitator and a hard worker.

EXTRA CURRICULAR:

Classically trained singer

Active member in the light music club in Stella Maris College

Sung a devotional song for a cassette recording

Event organizer in school and college annual day functions and other Rotaract events.

PERSONAL PROFILE:

NAME : A.CLERI FLORA FATHER’S NAME : M.ANTHONY DOSS MOTHER’S NAME : A. CAROLIN ASHA NATIONALITY : INDIAN

DATE OF BIRTH : 22nd SEP, 1989

SEX : FEMALE

HOBBIES : Gardening, listening to music, reading books, Interior decorations.

LANGUAGES KNOWN : TAMIL (read, write and speak), ENGLISH (read,

Write and speak), FRENCH (read, write and Speak (basic level)).

PLACE: CHENNAI (A.CLERI FLORA).

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