Manager Marketing

THU TRUONG

Email: *************@*****.***

Phone: 469-***-****

http://linkedin.com/in/thu-truong-43a664103

EXPERIENCE

General Manager September 2013 – Present Sam’s Nail Supply, Dallas, TX

●Sales and Marketing manager, interfaces with all top customers

●Delegates inventory of over 50 pallets of Commercial Beauty Supplies per day

●Process and submit Accounts Receivable & Account Payable for 9 locations

●Prepares and reconciles vendor statements

●Investigates and resolves accounting discrepancies

●Prepares deposits and processes credit card charges

●Applies credit card, check, cash and ACH payments

Manager January 2010 – August 2013 Paris Nails Bar, Frisco, TX

●Advertised products and services to potential customers

●Followed up with customers to ensure conflict resolution, and customer satisfaction

●Supervised staff of up to 15

●Maintain and establish best practices to the highest standards

Floor Supervisor June 2007- September 2009 Casino Star Cruise

(Malaysia/Singapore/Hong Kong/Thai Lan/Taiwan/Japan)

●Managed high Roller table, accepted bets from customers and supervised table with integrity

●Maintain customer betting, and two or four table-staff/dealers at a time

●Proven record of handling money in large quantities without discrepancy

EDUCATION

University of North Texas at Denton Jan 2017 – May 2020

Bachelor of Business Administration in Business Integrated Studies

Richland College Jan 2010 – May 2013

Associate Degree in Science

Saigon Tourist Hospitality College May 2003 – May 2006

Associate in Tourism and Hospitality

ADDITIONAL INFORMATION

Technical: MS Office, MS Excel (Pivot Tables/V-LOOKUP’s), MS Power Point, Oracle Express, SQL, Tableau, Data Analysis, QuickBooks.

Languages: Bilingual in English, and Vietnamese

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