Michelle Knight

adg795@r.postjobfree.com C: 225-***-**** Baton Rouge, LA 70816

Summary

A self-motivated, professional with proven research skills and strict attention to detail. Demonstrated the use of accumulated knowledge and experience to exercise independent judgment and make valid decisions. Strong computer skills and outstanding communication skills. A resourceful and reliable team member.

Skills

As-400 System

Clerical support

Inventory management

Document control

Recordkeeping and bookkeeping

Human resources best practices

Account balancing reconciliation

Back office operations

Advanced MS Office Suite knowledge

Invoicing and billing

Excel spreadsheets

Tracking documents

Shipping/Receiving

SAP/GOM Systems

Experience

Worley Parsons Port Allen, LA

Expeditor/Dispatcher

10/2012 - Current - use SAP, LMS (Lubes Management System), and GOM Logistics application generate customer bills and shipping first pass notice for logistics. perform routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels better serve internal and external customers. Document production volume, materials consumption and quality issues in to keep management well- informed and support proactive planning.

Worley Parsons Port Allen, LA

Office Manager (timekeeper)

10/2019 - 01/2020 - input and balance daily timesheets into FTS (Full Time Solutions System) for 140 employees. Maintaining time sheets and accurately inputting time and attendance data into the computer. Verify attendance, hours worked and pay adjustments while tracking overtime hours and approving compensatory time earned.

Aztec Baton Rouge, LA

Lead

07/2009 - 10/2012 - Trained employees on safety and support team efficiency. Analyzed employee workloads to meet fluctuation needs. Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules. Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity. Coordinated with internal departments to maximize operational efficiency across production and administrative areas.

LWC (Louisiana Workforce Commission) Baton Rouge, LA

Unemployment Claims Specialist

02/2008 - 06/2009 - introduction of workforce program resume building, intake interviewer, filing documents, faxing, copying, data entry, verification of claimants. Schedules unemployment insurance claimants for adjudication interview when question of eligibility arises.

United Title of LA Inc. Baton Rouge, LA

Pre Closer/Post Closer

01/2006 - 02/2008 - Pre Closing, Post Closing Secretary, ordering abstract, prepare closing documents, schedule up closing, preparations of Hud-1 statement.

JP Morgan Chase Baton Rouge, LA

Operation Specialist

02/2000 - 04/2006 - use IBM system, data entry, 14,000 keystrokes, open and close accounts, and file paperwork. Research analysis to resolve complex customer inquiries. Provides system/application support to assist branch associates researching various issues that may arise.

Education and Training

Camelot Career College Baton Rouge, LA

Medical Assistant

07/1997

Belaire High School Baton Rouge, LA

High School Diploma

04/1996

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