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~ 03/2019 - 01/2020 +
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~ 12/2018 - 03/2019 +
EVAN CONROY
608-***-**** adg78s@r.postjobfree.com
in/evanrconroy Los Angeles, CA
EXPERIENCE
Manager Consumer Products
Bird
Santa Monica, CA
Bird is a last-mile electric vehicle sharing company dedicated to bringing affordable, environmentally-friendly transportation solutions to communities around the world.
Cross functionally coordinate the launch of new products and features both internally and externally Aggregate sales, vendor, and support data to improve the hardware and software user experience Manage the design and development of new product lines from ideation to delivery Maintain existing business relationships with international distributors to improve inventory sell through and educate on new product offerings
Manager Rider, Charger, Retail, & Platform Success Santa Monica, CA
Built and coordinated process globally for new venture support and operational scale Created cross-functional training materials which cut operating costs by 50% Interfaced globally to increase rider engagement and retention while decreasing overall dependance on support Managed and developed individuals within a multi-level team of over 40 team leads and individual contributors Notable impacts during my involvement:
Successfully managed 2 M&A events, integrating three operational teams into one Implemented a fraud monitoring process which improved quarterly revenue by more than $150k Reduced operational overhead by more than 80%
Manager LatAm Operations
Mexico City, Mexico / Santa Monica, CA
Made our Mexico market profitable prior to scaling LatAm operations Managed local operations, city relations, and growth both on the ground and through a HQ based mission team Ran our global translation processes which now supports 29 languages Hired and trained three full-time Bird employees in market and 15 contingent laborers while working with a low Spanish proficiency
Notable impacts during my involvement:
Decreased vehicle churn by 90%
Increased per vehicle revenue by 50%
Improved labor retention by 60%
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~ 11/2017 - 12/2018 +
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~ 07/2017 - 11/2017 +
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~ 11/2015 - 05/2017 +
~ 2013
EXPERIENCE
Manager Charger Product Operations & Growth
Santa Monica, CA
Created and scaled a four department team to align with business metrics and company goals Managed our operational relationship with the product team to develop new tools and resources to make our team more efficient and scalable
Helped build and support the international rollout of our programs and systems to more than 15 countries Worked cross-functionally within our company to leverage and improve the charger community Exponentially grew our business impact for the course of seven months, while maintaining a low staffing headcount Built processes and systems that supported not only local but also international operations Notable impacts during my involvement:
Allowed the business to become 100% dependent on the Charger program when/where needed Grew revenue generating business activity by 10%
Improved daily program activity by 33%+
Credit Operations Analyst
Currency
Los Angeles, CA
Currency is a FinTech company that provides capital to small businesses through a technology-driven approval and funding process. This streamlined approach allows for a more complete financial picture at the beginning of the application process. Analyzed various risk indicators to reduce exposure and liability for the company lending portfolio Entrusted with making lending decisions in excess of $250k Audited both corporate and personal finances of potential borrowers Consulted with businesses to improve unit economics & implement sustainable business practices Business Operations Manager
Riemer Systems
Whitewater, WI
Riemer Systems is a manufacturer on the vanguard of medication management and medical security. Identified problem areas in the field of pharmaceutical dispensing through in-depth market research Created sustainable solutions to take to market all 7 product lines Produced a comprehensive business plan for investors and pitch competition Developed a crowd funding campaign for a new product concept Served as project manager for several high-value projects EDUCATION
Bachelor's Degree, Entrepreneurial Studies & Information Technology University of Wisconsin-Whitewater