Sales Office Staff
Resume:
Dianne M. Coberley
******.***********@*****.***
Skills Overview
Several years of broad communications, management, marketing and scheduling/coordination experience. Demonstrated skills include: developing, executing and monitoring strategy; executing and monitoring communications plans; client / sales contacts; interpersonal skills; event and calendar planning; creating and managing public relations programs; managing staff; developing, executing and monitoring marketing plans; and public speaking.
Career Goals
I believe that happiness and prosperity are dependent upon growth and forward motion. My career goal is to be a part of, and lead, a great team. To grow and develop the business we support. I believe my successful performance and career development indicates that my experience and passion for people are some of the strengths needed to lead and develop an exceptional team.
Education/Training
Houston Community College – BA Education Core Classes
San Jacinto College North - Theater
Relevant Work Experience
12 Oaks Senior Living/Brookdale Senior Living 2012 - Present
Resident Program Director – Independent Living, Assisted Living, Memory Care
My success here has been recognized with several increases in responsibility and promotions. I have worked with the Business Office, Sales & Marketing and Resident Programs. I have also managed the memory care staff at a community and am currently the Resident Program Director of a multi-level care community. Responsibilities have included: communications with internal and external clients, marketing communications coordination, preparing and communicating reports to senior management, marketing strategy development, hiring and scheduling staff, group training, event planning and coordination, development and implementation of daily programming for all levels of care, as well as transportation. This includes management of purchasing and department budget as well as time keeping. I also manage the fleet vehicles, records, and transportation guidelines and scheduling. My strong interpersonal and communications skills have been an asset during my tenure at Brookdale, and now under 12 Oaks Senior Living Management.
AAR Auto Glass and Collision 2011 to 2012
Office/Sales Manager
I managed the entire administrative / technical functions, and staff. Including telephone sales, developing estimates, scheduling technical staff, and managing office staff. I was also responsible for office and materials procurement, bookkeeping, accounts receivable and payable as well as business bank deposits and insurance coordination.
BMW of Houston North 2010 to 2011
Appointment Coordinator
Vehicle Service Appointment scheduling, managing the courtesy/loaner vehicle fleet and reviewing and approving those contracts.
Joe Myers Ford-Lincoln 2009 to 2010
Sales Consultant/Int. Specialist
Data base management, coordinating and managing appointments for staff and customers, vehicle sales, and customer service.
Outside Interests
Home improvement/decor
Repurposing and Rustic construction
Event planning/custom cake decorating
Floral design
Hunting/fishing
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