Sales Operator,travel consultant, arabic,english and spanish speaking

Islam Mahmoud Othman

PHONE : ****-*********** E-mail: ***************@*****.***

OBJECTIVE

To secure a career in Travel & Tourism

Industry in a well reputable

organization, which appreciates

professional approach and hard work,

where I can utilize my knowledge,

various skills & experience in

contribution towards fulfilling the

company’s growth & objectives, and

develop my career and excel in the

field.

Skills

Good interpersonal skills

Enthusiasm

The ability to work well as part of a team

The ability to cope under pressure

Good IT skills

Competent organizational skills

Flexibility and Confidence

Good sales and marketing skills

Good oral and written skills

Language skills:

Arabic

English

Spanish

Portuguese

EXPERIENCE

WISDOM TOURS (EGY) 2000-2014

Travel Agent 2000-2004

Welcoming groups of holiday’s makers at their starting point and announcing details of travel arrangements. Meeting . Identify, analyze and solve problems. Detailed of guest file (itinerary, hotel, cruise, aviation…). Promote sales of excursion. Travel Agent Supervisor 2004-2009

Organize, accompany groups and ensure travel arrangements. Designing flexible tour packages to meet the needs of different clients.

Tour operator 2009-2014

Established good business relationships with individual & corporate clients;promoting packages and sales supervisions; Sold carrier tickets, hotels, cruises. AL MAGED TRAVEL (KSA ) 2014-2018

Travel consultant

Played a big role in creating & establishing the Holidays Department; Initiated and boosted up team work among reservation staff; Submitted Periodical review of work & provided training for staff to overcome weak areas; and designed professional packages. hotel booking online systems.

GOLDEN NILE TRAVEL (UAE) 2018-2020

Travel consultant

Plan routes, itineraries, and accommodation details, and compute fares,Make and confirm reservations for transportation and accommodations. Prepare customer invoices and follow payment.

Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.

Confer with customers to determine their service requirements and travel preferences. Provide customers with travel suggestions and information sources, such as guides, directories and brochures.

Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

Education

-LICENSE OF AL ALSUN (DEPARTMENT OF SPANISH LANGUAGE)

-Spanish Language (Centro cultural español - Cairo)

-Travel Agent’s Skills Development (ministry of tourism- EGY)

-Amadeus Advanced Ticketing(GDS).professional diploma in fares and ticketing.

Contact this candidate