DAWN M. HERBSTRITT
Schertz, TX *8108
***********@*****.***
PROFESSIONAL SUMMARY
Strong customer service skills; over 20 years of experience across a wide range of organizations
Proficient in Microsoft suite; able to type 60 words per minute
Results Oriented; comfortable with significant responsibility and challenges
Natural communicator; strong oral and written skills
Able to work with people of diverse ages, cultures and backgrounds
Ability to quickly learn new formats and programs
AREAS OF EXPERTISE
Accounting Bookkeeping Office Administration Customer Service Pay Roll Inventory Control Training and Development Problem Solver Detailed Oriented
SKILLS
Typing 60 wpm, 9521 kph, Microsoft Office Word, Power Point, Excel, Word Processing, Electronic email, Multi line telephone, fax machine, duplicator, Cash Register, Computer literate, 10 Key, Data Entry, Credit card machine, Quick books, Peachtree Accounting Software, Advent, CRM, Oracle, Concur, vAuto, Auto Integrate, Fleet Control, UTA, QuickVTR, Dealertrack, ADP, Teams, Cisco
EDUCATION AND TRAINING
A.A.S., Accounting, University of Maryland University College, 2010
American Red Cross Dental Assistant Program, Certificate, 2010
Notary Public since 2016
PROFESSIONAL EXPERIENCE
Accounting
Classified, recorded, and summarized numerical and financial data to compile using journals and ledgers or computer
Data entry in Quick books
Double Entry Accounting
Bookkeeping
Receive, record, cash, checks, and vouchers
Operate 10-key calculators, typewriters, and copy machines to perform calculations
Determined services requested, collected payments, or arranged for billing
Notified customers of delinquent accounts by mail or telephone, to solicit payment
Office Administration
Set up travel arrangements and accommodations for staff and incoming visitors
Acquired, distributed and stored supplies
Prepared reports, deposits and program records for dissemination to the finance office
Oversaw the maintenance and repair of machinery, equipment, and electrical and mechanical systems
Filed and retrieved corporate documents, records, and reports
Checked variety of documents to determine mathematical correctness, validity, and clerical accuracy
Created and executed numerous projects using excel and power point
CAREER HISTORY
OFFICE CLERK/MANAGER; HERTZ CAR SALES –LIVE OAK, TX 2015-PRESENT
Input weekly timesheets for Payroll for 100 workers across four regions
Reviewed purchase paperwork for accuracy prior to sending off to Registration and Titling
Requisitioned and receives Purchase Orders for supplies and vendors
Setup 12 employees with access to key system and work supplies
Reconciled monthly Purchase card/Weekly Fuel log
Input vehicle movement information in Fleet Control
Ensured all required dealership logs are current and up to date
Deposited checks and maintained accountability of all cash, credit card and check acceptance
Cleared Alerts for Titling and Registrations
DENTAL ASSISTANT; FINNANE-ROBISON DENTAL-Warrensburg, MO 2015
Chair side assisted dentist with dental procedures
Took x-rays of patients teeth
Clean, Sanitized, and prepared treatment room for patients
BUDGET ASSISTANT; 509 FSS Resource Office, Whiteman AFB, MO 2013-2015
Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Debited, credited, and totaled accounts on computer spreadsheets and databases, using specialized accounting software
Operated computer programs with accounting software to record, store, and analyze information
Customer Service Representative; 31 FSS HOME FUELS, Aviano AB, Italy 2010-2011
Notified customers of delinquent accounts by mail or telephone, to solicit payment
Determined services requested, collected payments, or arranged for billing
Assisted customer’s in resolving problems with various agencies
Dental Assistant – USAF Dental Clinic, Aviano AB Italy 2010
Administrative Assistant –AAFES Edwards AFB, California 2006-2008
Store Associate- AAFES Aviano AB Italy 2004-2005
Marketing Associate-NAF Marketing Office 1999-2002
JOB RELATED AWARDS
31st Wing Technical Volunteer of the Quarter July 2010 – September 2010
31 Dental Squadron Volunteer of the Quarter July 2010 – September 2010