Judcia Williams
adg6ye@r.postjobfree.com
Nashville, TN 37217
Experience
Operations Specialist
Smile Direct Club (Antioch, TN) June 2018- Present
●Trade information with the Production floor to make sure all materials are being used and sent through the floor correctly
●In charge of logging the appropriate data to give to other departments
●Following HIPAA law and providing customer with the utmost privacy
●Documenting reports and spreadsheets with critical and time sensitive manner
Quality Control Inspector
Smile Direct Club (Antioch, TN) July 2017- June 2018
●In charge of providing documentation of defects within production
●Managing production workers on proper protocol; i.e following HIPAA when manufacturing aligners
Writer
Freelance 2013- Present
Black Girls Anime 2019- Present
●In charge of writing articles pertaining to news in the anime entertainment scene
●Writing personal experiences/giving advice on going to conventions
The Odyssey 2015-2016
●Personal and professional editing and writing
●Weekly journalism submissions to university newspaper
●Heavy proofreading, evaluating and restructuring of documents
Technical Support
Asurion (Nashville, TN) June 2016 - June 2017
●Providing technical support for Verizon customers
●Resolved customer technical and account issues
Education
Bachelors of Arts in English with Minors in German and Linguistics
Austin Peay State University, Clarksville, Tennessee (2012-2017)
●Dean’s List Fall 2012, Fall 2014
●Governor’s Own Marching Band
Skill Set
●Technical and Freelance Writing
●Accurate and reliable editing
●Proficient to Advanced in Microsoft Office, Excel and Powerpoint
●Intermediate in Spanish and German, Advanced in English
●Technology proficient
●Typing proficient
●Excellent communication and customer service skills