Administrative Assistant Scrum
Resume:
Olulayo Otolorin
**** ********** ***** ********* ** 76010 apt b
********@*****.***
PROFESSIONAL SUMMARY
I am a fast learner who contribute towards achieving the set goals of an organization and strive hard to move the organization to greater height and position of excellence, as well as developing interpersonal skills to render quality services.
OBJECTIVE
Highly competitive and hardworking individual looking for a responsible position to help meet company goals and develop skills for higher task.
Risk assessment and providing countermeasures.
Use of Microsoft office. (Word, Excel, Project and power point).
Ticketing systems
Advanced troubleshooting
Software Maintenance& support
Operating system update and patches
Data wipe and recovery
Network Maintenance
Helpdesk Support
Microsoft S
Strong customer service experience
Proficient with Jira
Use of Burndown charts
EDUCATION
Adekunle Ajasin University, Akungba Akoko 2012-2017
Bimmak School of Computing, 2010-2011
Bashorun, Ibadan NIGERIA
Yinbol College 2004-2010
Orogun Ibadan, NIGERIA
Accounting Technicians Scheme West Africa 2011- 2012
Scrum Master 2020
ACADEMIC QUALIFICATION
Bsc.Ed Accounting 2017
Computer Literacy 2011
High School certificate 2010
AAT Certificate in view 2020
PSM 1 Certification in Scrum
EMPLOYMENT HISTORY
Scrum Master April 2020
Kingskid IT Solution – Dallas, TX
Led sprint reviews, daily scrum and planning meetings to realize full team engagement.
Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to
productivity.
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and
sprint retrospectives.
Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile
methodologies.
Researched emerging technologies and current trends to stay knowledgeable in methods that could
benefit Scrum team.
Part of development team to create better network infrastructure of organization.
Worked on outsourced projects.
ETECH PARTS PLUS Feb 2018- March 2020
Technical support help desk, Werx repairs
Respond to program error messages by finding and correcting problems or terminating the program.
Notified supervisor or computer maintenance technicians of equipment malfunctions.
Ensured that all data is secured and there were no breaches in confidentiality.
Efficiently performed all data processing duties in an accurate and timely manner.
Oversaw the support ticket processes.
Respond to program error messages by finding and correcting problems or terminating the program.
Provided technical assistance and support as related to installation, configuration, troubleshooting, and repairs of windows workstations, printers, and other peripheral devices.
Provided technical assistance and support as related to installation, configuration, troubleshooting, and repairs of iPads and iPhone
Maintained Inventory and verified viability of ordered parts.
Device repair technician for iPhone and iPad of different models.
Technician testing and Diagnose the issues with devices
HOBI, INTERNATIONAL, DALLAS, TEXAS October 2017-Feb 2018
Final functional test – Assembly of phones – Cosmetics – Scanning
Record daily work on Microsoft Excel and intranet software.
Use of RF scanner
TELEPLAN, QUALITY CONTROL DEPARTMENT, IRVING, TEXAS MAY 2017-SEPT 2017
Checking phone functions – Cosmetics
Record daily work on Microsoft Excel
Quality control
Redeemers University, Magboro Nigeria 2010- 2012
Faculty of Science, Deans Office
Administrative Assistant
Managing and distributing information within an office.
Attending and answering phones calls
Taking memos and maintaining files
Sending and receiving correspondence
Adekunle Ajasin University, Ondo State
Faculty of Education 2015-2016
Students Administration
Makes meeting minutes
maintains correspondence & attendance records
General Book Keeping
Use of accounting standards for operations
SKILLS AND ATTRIBUTES
Good Interpersonal and communication skills
Demonstrated attitude to handle multiple tasks and function in a team
Ability to solve problems using initiatives and creative approach
Great leadership proficiency and astute management of pressure
REFEREES
- MR OPEYEMI ADEGBOYE Senior Project Manager and Network EngineerS, Kingskid IT Solutions 469-***-****
- MISS SHAYO ENGINEER TECH, TELEPLAN, 469-***-****
- MR. ISRAEL IGBAYILOLA, SUPERVISOR, HOBI International, 817-***-****
Contact this candidate