Manager Project

Jorge Ernesto Soria PUIG

Vte Lopez - Argentina

E-mail: ******@*****.***

www.linkedin.com/in/jorgesoriapuig

https://jorgesoriapuig.wordpress.com/

Studies:

School of Management and Technology Development:Title: In Business Administration.

Institute of Advanced Studies Buenos Aires,Title: Computer Network Analyst graduated 2003.

National Technological University, Higher Technical Programming,graduated 2000.

Federal Law Institute, IUPFA, Bachelor of Criminal Science. Graduated 1999

Federal Police School Coronel.Graduated 1997 - Officer. Lic Criminal Law and Social Sciences.

Naval Academy.1994.

ENET N º 1, Title: Electric Technician. Graduate, 1993.

Awards and Honors:

• Institute of Advanced Studies Buenos Aires, Medal for Best Average Networking engineering 2002

• IUPFA - Medal of Honor John F. University Kennedy best average in Criminal Sciences.1998

• ENET No. 1: Medal of Honor for the Best Rate.1995

Certifications and Training:

PROJECT MANAGEMENT:

1PMP (PMBOK 6th Edition update) .

2XLPM - Project and Program Management program.

3Lean and Agile Foundation.

4Agile Project Management - CAPM.

5Design Thinking Methodology.

6DevOps Fundamentals: Tools, Technologies, and Infrastructures

7Advanced Rosetta/DevOps Tools for Engineers and Solution Architects

8Finance & Governance - Basic Financial Concepts.

9Financial reporting.

10Execution Accountable - Customer Project - C-PAP & FAS Process & IT Training

11SAP Transactions for CPMs. ERICSSON

12UTN – SCM – SCRUM –.

13Global Lynx - DevOps culture

14IAAP – PMI MPM – Master in Project Management, PMBok, 4th Edition.

15DevOps Rosetta tool: Git training, JIRA, CONFLUENCE.

INFRA&DEV

1Axigma (Oracle University), Weblogic System Administrator, (WLS-A11-100)WL Server Adminstration, (WLS-A21-100) WL Advance Server Admin, (WLS-A75-100) WL

2PHP y MySQL

3Linux Collage; Administrador Linux. (Debian),

4Linux Collage: Linux Security Advanced.

5Universidad Tecnológica Nacional: Cisco CCNA

63Com Argentina: 3Com Networks Certified.

7Verizon Argentina:Programacionen Shell Scripting I y II (Korn Shell, Bash)

8Soc. Argentina de Informatica: Construcción y diseño de Base de Datos Relacionales.

9Asoc. Club de Progrmadores: PHP y MySQL.

10Soc. Argentina de Informatica, Linux (Mandriva, Slakware)

11General SoftInstitute, Hardware de PC.

Project management:

Project Management, IT project management, Waterfall Methodology PMP

Agile Project Management, and Scrum Certified - SCM

Project Quality Management, scheduling.

Development project management, Agile methodology SCRUM, KANBAN, Lean, JIRA, Confluence, DevOps culture.

Project planning, Risk calculation, probelm solving

Talent Acquisition, IT Outsource

Portfolio Management

Vendor Management

Technology Management

Strategic Planning

Business Process Improvement

Client Serives, Service delivery Management, Data Analysis, Saas, DaaS.

ITILv3, SaaS.

Client Serives, Service delivery Management, Data Analysis, Saas, DaaS.

Telecommunications, multi-environment computer systems, web applications, Data Transmition Networks and Satellite Communications.

IT Recruiting

LANGUAGES:

Quick overview: to save you from reading the boring details

Out of the box thinking mentality, 20 years on IT environments, Strong multi-phase project management skills. Proactive and highly motivated approach; a self-starter with strong initiative and the ability to learn quickly. Adept problem solver. I ve worked with the biggest multinational companies in the world, with my last 10 years in project management consultancy, with a great focus on processes optimization, project financial control, costs. ROI and focus on results achievement. Extensive experience on problem resolution from technical and business perspective. With training and certification in Project Management (PMP), and Agile methodologies CSM, Design Thinking, LEAN and DevOps culture. Ability to interact and build trusted relationships with all levels of the organization and across geographical and cultural boundaries. Ability to prioritize and work to deadlines.

WORKING EXPERIENCE:

Company: “ERICSSON ARGENTINA” Apr 2019- present

Position: Customer Project Manager – IT&CLOUD

Area: DIGITAL SERVICES

Key Responsibilities:

Liaison between enterprise services and sector / program senior management to ensure alignment of enterprise services and IT strategy, proposals, and execution of business requirements

Effectively interact with members of the enterprise services, IT, and sector division and program leadership teams to optimize strategies in support of stated goals and objectives

Provide direction leadership over enterprise services and IT systems activities in support of customer's strategy development and budget and cost management

Oversee proposal development, staffing plan development, product and service acquisition and delivery, teaming relationships and communication activities, thereby ensuring timely and cost effective delivery and customer satisfaction

Expert knowledge of a wide-range of technologies/methodologies including, but not limited to:

end-to-end digital services in the Cloud (IaaS, PaaS and SaaS)

managing large amounts of structured and unstructured data

embedding leading data analytics solutions into production

Projects:

I was the point of contact for Telefonica UNICA Argentina and the bottle neck communication responsible for internal Project coordination. Global Telefonica Project for IT virtualization and Digital transformation.

Validation of commercial offer to Telefonica for vEPC Project, platform orchestration, resources definition - ERIMATCH, ORB preparation, TG2, deployment and integration to vIMS.

I closed the project LI-IMS implementation – Lawful Interception Management System, delayed since 2016 due to process failures and bad communication with customer.

I developed and implemented the project for the Syslog RTSEL service in Telefonica – Realtime Securioty Event Loggging

Company: “VOLKSWAGEN ARGENTINA” 7/2015 - 2018

Position: SOFTWARE PROGRAM PROJECT DIRECTOR – PPM

Area: IT PMO

People in charge: 20+

Key Responsibilities:

Management and administration of program assigned projects, reporting and presentation of progress and solutions to the CIO and managers of the different affected areas.

Responsible for managing the successful delivery of digital and interactive development projects through the entire project lifecycle that effectively solves client’s business problems.

Work with clients and team members to create seamless processes, manage expectations and deliver with the highest level of quality and client satisfaction.

Experiencing managing projects with complex scope and feature sets

Proven accountability managing project budgets and schedules

Ability to lead a multi-disciplined team across multiple locations

Experience managing client relationships

Deep understanding or project management, workflow and infrastructure

Application of PMI and Agiles project methodologies for SCRUM development - KANBAN.

Lead Testing and teams QA Analysis - Team Foundation System (MS)

DevOps/Agile

Experience of building and managing international teams; someone who can lead and build lean, diversified teams.

Experience of bringing together a raft of platforms, technologies and third-party relationships into a coherent customer proposition

Proposed improvements in the Area

Improvement in the survey capacity of the PMs giving acpacitations in different areas and methodologies Waterfall, Agiles, SAP, MS Project.

Coaching:: introduction of the SCRUM methodology for the follow-up of the software factory.

Projects in charge:

Functional development and stabilization of the foreign trade and logistics system of the Cía. for importing parts and exporting vehicles. Project that was 5 years behind in the implementation.

Survey and training of SAP PS and FI modules for the company's Planning and Manufacturing division. Project that was 2 years behind in the implementation.

Company: "NEUTRONA NETWORKS ” 2013 – 2015

Position: SERVICE DELIVERY AND PROJECT MANAGER

People in charge:

Key Responsibilities

•Follow up of the day to day of delivery projects portfolio implementations. In charge of about 25-30 parallel projects for different internationlclients.Achive the SLAs dealed with end customers.

•Lead Local Loop Providers around the Globe.

•Lead Service Telecomunicaitoninstallations at different countries (F.O. wiring, Satellite)

•Follow up the meeting schedule between different internal teams involved at the project, pricing, engineering, sales.

•Coordinate meeting with End Customer and Provider to define Action Plans, local permits, city hall permits

•Effectively communicates relevant project information to brand team.

•Prepare weekly status meeting,

•Risk Analisys.

•Prepare to present customer deliverables and project managers

•Ensure that documents and key assets are complete, updated and properly stored.

•Manage both internal and external approvals.

•Understand contracts, billing procedures and the budget allocated to each project.

•Record the costs and expenses.

•Manage the project budget, request quotes and purchases of materials

Company: "TELECOM Argentina ” 2011/2013

Position: DATACENTER - PROJECT MANAGER

Area: PMO – External Clients - Datacenter Insfrastructure

Key Responsibilities

•Manage and drive project resources for all projects portfolio assigned, about10-20 projects

•Creates and executes project work plans and timelines and revise as appropriate to meet changing needs and requirements.

•Manages day-to-day operational aspects of a project and scope.

•Coordinate and supervise different technical teams and members assigned to each project.

•Work close to each area to close implementation plans..

•Lead project scoping and assign individual responsibilities

•Effectively communicates relevant project information to brand team, upload information to project web tools as Clarity System, MS Projetc.

•Survey Networking needed from customer request, Design network diagrams, Electrical wiring, Rack Space.

•Route work between all responsible people in all stages of development.

•Convey project changes and updates to appropriate team members.

Company: "ZTE Corporation" 2007 –2011

Area: Telecomunicaciones.

Position: TECHNICAL PROJECT & DELIVERY MANAGER

Key Responsabilities: V.A.S. ENGINEER.

Management of IT Projects for Telecom Argentina and Telefonica de España. Maintenance of contractual relationships with large customers, presentation of proposals, analysis of solutions.

Responsible for Network Managers and management of telecommunications equipment NMS (Network Management System) Telecom Datacenter.

Management and compliance of the service, and resolution of network and data incidents.

Analysis and survey of projects, technical controls and services for clients in the pre and post-sales department. Identification of requirements and needs of the client; proposal of solutions, administration and management of incidents and new services, and responsible for compliance with service quality agreements.

Responsible for internal networks and communications.

Project management for new businesses and monitoring of facilities in national clients and in neighboring countries.

• Technical Responsibilities:

Deployment and implementation of the new equipment for Telefonica VDSL with MSAN 6020, C350M multiplatform equipment. configuration of interfaces, management servers and cilentes. Participation and guidance in the stages of testing and configuration of interfaces for Telefonica de Argentina.

In charge of the installation of the virtual platform in VMWare for testing the Sun M4000 servers

Responsible for the installation, configuration and deployment of new Sun M4000 servers for the Telecom data center for the management of the ADSL / VDSL network, which included the configuration and installation of Solaris 10, Oracle 10gR2, Veritas ClusterService High Availability (VCS HA) To be the technical link between China and the client for the resolution of incidents.

Project management for the installation and configuration of SunFire 4170 Servers for the administration of the GPON network for ANTEL Uruguay. installation of Solaris 10, Oracle 10gR2, Veritas ClusterService High Availability (VCS HA)

Company: "IBM Argentina" 2003 - 2006

Area: Global Development Center / Command Center.

Position:GDCA DUTY MANAGER - SERVICE DELIVERY MANAGER

People in charge: 100+

Key Responsibilities:

The role of the Duty Manager is to manage and coordinate with a heightened sense of urgency the recovery of Major Incidents impacting IBM managed services on a 24x7x365 basis. The responsibilities include ensuring:

Validating Major Incidents.

Coordinating/Authorizing recovery actions and plans for Major Incidents.

Executinging notifications and escalations including Executive Alert notification

Acting as focal point for executives, managers, and others who require proactive communications about outages or other critical account issues.

Performing impact assessment and analysis for change, performance and problem management

Managing Major Incidents until resolved

Ensuring the appropriate level of technical or business skill is actively engaged.

Providing support 24x7x365 for command center supervision.

Participating in post Major Incident root cause analysis (RCA) as requested.

Identifying opportunities to reduce operating costs and improve profitability in operations teams.

Assisting and participating in training efforts to increase personal and team capabilities.

Creating & updating Duty Manager Procedures and Responsibilities on a as needed basis. Suggest changes that will improve service to clients and management towers.

Identifying ways in which the partnership between the duty managers and the management team can be enhanced. Implementing those changes as needed on a cross-site basis.

Understanding management goals while aligning your personal business agenda to help achieve these goals

Understanding the necessity of cross site/team interaction and communication to develop a strong network of relationships that benefit operations and your management team.

Assisting operators in obtaining support (escalations, notification,technical assistance, etc.).

Company: "Verizon Business" 2001 – 2004

Area: Enterprise Production Support - Midrange Support Operation

Position: TECH MANAGER / Unix Midrange Application

Responsibilities:

Company: "ARGENTINA FEDERAL POLICE" 1995 – 2003

Area: Metropolitan Security

Company: "NAVY" 1993 – 2005

Area: Defense and Security

Expertise:

Servers, SO and applications:

Administracion deSist.Management and administration in Operativos UNIX Solaris 8-9-10, HP, AIX, y Linux Debian, Slackware, Ubuntu, Mandriva.UnixSolaris 9/10 S.O., HP, AIX, and Linux Debian, Slackware, Ubuntu, Mandriva.Administracion,M onitoreo y mantenimiento de servidores Web Apache, Tomcat, BEA Weblogic.

Monitoring and maintenance of Web servers Apache, Tomcat, BEA Weblogic.Servidores CORBA; TUXEDO, Serv Altheon para balance de carga.CORBA servers, TUXEDO, ServAltheon for load balancing.

AdministracionApplication Servers, BEA Weblogic system Adminstration.AdministrationApplication Server, BEA WeblogicAdminstration system.

Administracion deSistemas operativos: Windows Enterprise Server 2000, 2003, 2008 y SBS.Administration ofOperating Systems: Windows Enterprise Server 2000, 2003, 2008 and SBS.Administració n de MS Terminal Services., Servidores DHCP, DNS, WINS, VPN, Proxy ServersAdministrationor MS Terminal Services., DHCP Server, DNS, WINS, VPN, Proxy ServersHerramientas de gestió n : Magic Total Service Desk, Microsoft Office, Microsoft Visio, Start Office. Remedy.MANAGERIAL toolsor n: Magic Total Service Desk, Microsoft Office, Microsoft Visio, Start Office. Remedy.

Software virtual: VMWare, Ms-Connectix Virtual PC.VRVRVR environments: VMWare, MS Virtual, PC-Connectix.

Asistencia remota: Pcanywere, VNC, Netsupport, Netmeeting (gatekeeper), Citrix, putty .Remote Assistance: PCAnywhere, VNC, NetSupport, Netmeeting (gatekeeper),Citrix platform.Administracion de Exchange.Administration of Exchange mail servers.

Administracione implementacion BESXAdministrationand implementation BES.''Blackberry Enterprise Server .Blackberry Enterprise Server.

Administracion Backup Veritas Backup Excec, HP Data Storage, IOMEGA. Administration Backup Veritas Backup, Data Storage HP, Iomega.

HA Enviroments:Veritas Storage Cluster' - HA .-high availability.Veritas Storage Cluster'- HA.-High availability.

Networking – Cisco CCNA – 3com AdministratorNetworking: Computer Network Analyst - Cisco CCNA - 3com Administrator

Design and implementation of LAN networks, in Microsoft and Unix environments.

Design and implementation 0f Local AareaNetworks, Microsoft and Unix environments.

Protocols Management: TCP / IP, IPX / SPX, SNMP, NetBEUI, UDP.

Management Protocols:

TCP / IP, IPX / SPX, SNMP, NetBEUI, UDP. Structured wiring. Structured wiring.Ethernet.

Ethernet.wireless LAN 802.11x.802.11x wireless

LAN. Router Administration, Cisco Switches, 3-COM, Avaya, Motorola, etc.

Cisco Switches, 3-COM, Avaya, Motorola, etc.

Patches and Racks and Mounts for Data and Telephony

Patch Cords and Racks and assemblies for data and Telecommunications and networking

Knowledge and planning of IP Telephony and Wired in Panasonic.

Planning and wired IP telephony and VOIP.

Administration of domains with Microsoft Active Directory, users, permissions, access.

Administrationof the Microsoft Active Directory, domains, users, permissions, access.

Administration of Virtual VPNs (Microsoft VPN), V-LANs.

Manage Virtual NetworksVPN (Microsoft VPN), V-LANs.IPSec and PPTP.IPSec and PPTP.

Administration of Unix / Linux networks.

Administrationof networks or Unix / Linux.Conf. From DNS Servers, DHCP, Samba, Apache,

Tomcat, QMail, NAT.In Conf DNS Servers, DHCP, Samba, Apache, Tomcat, QMail, NAT.

Security: Advanced Security Specialist in LinuxSecurity:

Safety Specialist Advanced in Linux

Firewall administration by hardware and software, linux, iptables conf, NAT servers, VPN, DMZ,

Vulnerability Scanning, Network auditing, intrusion. Firewall

Administrations hardware and software, linuxconfiptables, NAT servers, VPN, DMZ, Scanning for

vulnerabilities, network audit, intrusion.

Databases:

Administration and installation of databases Oracle.Database administration,

Oracle Versions 8.0.5, 9i, 10g.8.05, 9i, 10g, 11g.maintenance, backup, extracting ANSI SQL data

.12R, maintenance, backup, queries, ANSI SQL.

Administration and installation of Microsoft SQL Server 2000/2

Microsoft SQL Server 2000/2005 administration. MySQL administration and Postgrees knowledge.

MySQL administration and knowledge Postgrees.

Programming

Web Programming: HTML, ASP, XML, JAVA Script, Visual Basic Script, PHP

Shell Scripts Programming (Korn Shell, Bash)

Design tools (Visio), Office Package

Design Tools (Visio), Packet Office.

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