CURRICULUM VITAE

Vittal Reddy

s/o Krishna Reddy, H. No : 3-69/75,

Khasawa Colony, Narsingh,

Manikonda, Hyderabad, E-Mail - adg6oa@r.postjobfree.com

Telangana-500075. Mobile – 910*******

Career Objective :

Owing to my wide spread knowledge and experience as a Mac tech support technician, I find myself a resourceful employee who can efficiently deliver excellent results at workplace and prove to be an asset to the organization.

Work Experience

Currently working as consultant for Kelly services. Client location is DBS Asia Hub 2 from 3rd Oct 2016 to 28th April 2020.

Worked as a Senior Technical Support Executive for Ample Technologies Pvt Ltd from 6th August 2012 to 30th Sep 2016.

Worked as a Technical Support Executive for United solutions Pvt Ltd from 9th July 2009 to March 2012

Job Responsabilites

Troubleshooting of IOS and Mac OS X.

Giving support to customers on Mac Book’s, Mac OS X.

Troubleshooting of Microsoft Outlook, Word, Excel.

Giving Support to the Customers about technical knowledge on Apple products like MacBook’s, iMac, Mac OS X.

Installing Images through Casper Suite and administrator for the same.

Creating Packages and updating policy as per the organization requirement. ( composer & Manually uploading the packages)

Office 365 outlook & skype connectivity issues)

Maintaining backups.

Giving support on telephone, E-mails and chatting.

Maintaining and updating third party software’s

I have achieved and certified “IOS Certification”.

I have achieved and certified Mac “ACMT Certification (OS X & Hardware)”

I have achieved and certified 10.11 ACSP.

Additional Responsabilties

SCCM (System Center Configuration Manager)

Implementation of SCCM (Disturbution Point)

Creating the collections

Depolying the software updates to collections

Genrating the Reports and asset inventory

Strengths

Independent, loyal and reliable worker with high level of enthusiasm. Positive Attitude with Self Learning and Working with Responsibility.

Self-motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously.

Good Knowledge in Apple Products (Hardware and Software).

Qualification

BA from Dr.B.R.Ambedkar University

Programming Languages – C and C++

Operating Systems : IOS, MAC OS X, Windows 95/98/2000/XP, Windows7/8, Windows Vista.

Tool : Microsoft Office.

Hardware : Troubleshooting hardware and software (mac OS X, Windows ) problems,assembling and maintenance. Installing and configuring the peripherals, components and drivers, Configuring and troubleshooting desktops, laptops and servers.

Certification

I have achieved and certified “IOS Certification” by Apple.

I have achieved and certified Mac “ACMT Certification (OSX & Hardware)” by Apple.

SYNOPSIS: My application aim is providing and receiving of digital files over a network allowing multiple users to access the same file on priority level basis among the available users of the system. The term Planetary Excerpts almost always means sharing files in a network, even if in a small local area network.

(Vittal Reddy)

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