Store Manager Sales
Resume:
Gaithersburg, MD *****
*******.*****.******@*****.***
Vanessa Mazariegos
EXPERIENCE
Neiman Marcus Last Call, Rockville, MD — General Manager
September 2019 - Present
●Plan and direct day-to-day operations of the store
●Drive an improved NPR score and clientele metrics by creating an elevated customer experience
●Recruit and develop an effective team that will drive results and produce leadership bench
●Oversee visual merchandising that complies with company standards while driving desired profitability
●Delivered fiscal 2020 sales plans with an increase in all controllable KPIs
AllSaints USA, Orlando, FL — Store Manager
May 2017 - September 2019
●2018 top East Coast Outlet comp Store Manager
●Lowest East Coast Outlet Shrink for 2018 and 2019 .08%
● Drive store metrics, including sales and KPI’s while ensuring and maintaining elevated client experience
●Conduct District training as needed as well as the ongoing development for leaders in smaller volume doors
Levi Strauss & Co. Orlando, FL — Top Door Associate Store Manager
August 2014 - May 2017
DOR Talent: Managed all aspects of $15-$20 million, #2 volume location, including delivering sales goals, KPI's, AFP, P&L Managements and full-cycle talent acquisition, on-boarding, development and performance management for all Central Florida Market Stores.
Prioritized team development utilizing Situational Leadership principles
Implemented strict operational compliance
Initiate and oversee community outreach projects and stretch assignments for the Southeast Region as assigned by field leadership.
Puma, North America San Juan, PR — Store Manager
March 2012 - August 2014
Drive Sales/KPIs
Managed operational compliance, customer service, recruiting, on-boarding, special events
Drive shrink result improvement to exceed company expectations
Drive GP while operating a remote island location
The Disney Store, San Juan, PR — General Manager
June 2011 - March 2012
Oversaw the opening of 2 high volume stores, 1 Outlet, 1 New Concept, including operations, staffing 300+ cast members), merchandising, special events, press tours
Drove record-breaking opening day in Outlet location
Provided excellent Entertainment Retail guest experiences while managing district projects as needed.
Managed Sales/KPI and Shrink goals
The Disney Store, Jacksonville, FL — Store Manager
January 2008 - June 2011
Driving Sales/KPI and Shrink to exceed company expectations
Establish strong community relationships, leading the organizing and developing of partner relations and special events
Provide and elevated Entertainment Retail guest experience
Manage district projects as needed
Lead District/Country in New Release and Vault Release presales
TJX Corporation (Marshall’s) — Store Manager
August 2006 - January 2008
●Managed all aspects of store operations, sales/KPIs, customer experience
●Visual merchandising and merchandise management
●Develop relationships with charitable organization partners
●Full-Cycle talent acquisition, performance management
●Recipient of the TJX Damage Buster Initiative Award
Walgreens Company — Store Manager
February 2001 - August 2006
●Drove sales/KPIs and customer experience in self-service and pharmaceutical operations
●Drive operational compliance
●Vendor relations, patient care, provider relations
●Visual Merchandising to increase GP performance
●Shrink control to meet/exceed company expectations
●Managed team through Medicare Reform while maintaining an elevated consumer experience
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