Front Office Housekeeping

NARMADA DAS

C/O SUDAHSNA DAS, BRAHMAPUR, GANJAM, ODISHA, 760003

Mob: +971********* Email Id: *******.*****@*****.***

Objectives

Looking for suitable opportunity to lead a team of housekeeping professionals, where I can further explore my skill sets and bring them to effective use for achieving the organizational goals by delighting and providing the guests/clients and customers with professional and experience services.

Career Summary

An adapt housekeeping professional with 5 years of experience. I have worked with reputed hotels and organizations and provided the best of professional housekeeping services, in order to maintain the surroundings in a clean, hygienic and attractive manner for a pleasant and memorable guest experience.

Core Competencies

Imbibed by the experiences, my core competencies include,

Room making

In – depth knowledge of various housekeeping equipment and products.

Knowledge and expertise over laundry operations.

Familiar with the latest industry trends.

Presentable, outgoing, self – confident, and ambitious.

Highly motivated team player with optimistic outlook attitude.

Excellent presentation, communication and interpersonal skills.

Excellent command of both spoken and written English.

Career Summary

HOUSEKEEPING INCHARGE

16th AUGUST 2019 TO till present as a pre-opening staff

RAMADA BY WYNDHAM (DUBAI)

HOUSEKEEPING SUPERVISOR

6th MARCH 2017 TO 25th JUNE 2019

HABTOOR GRAND HOTEL AUTO GRAPH COLLECTION (DUBAI)

LEAD HOST/TEAM LEADER – HOUSEKEEPING( Pre opening)

5TH JANUARY 2016 to 6th FEBRUARY 2017

HYATT HOTELS CORPORATION, HYATT PLACE RAMESWARAM RAMESWARAM, TAMIL NADU, INDIA

Duties and responsibilities are but not limited to the following:

Responsible for supervising and monitoring the work of the on – duty housekeeping staff.

Assign duties.

Issue cleaning equipment and supplies to the staff for carrying out the respective duties.

Confirm with the front office for special guest requests such as flower arrangement in the guest rooms.

Ensure and inspect the arrival rooms are ready on time.

Make sure the departure rooms are cleaned and handed over to the front office on time.

Update the system with the real time status of room occupancy and the cleaning status.

Ensure and inspect the public areas are regularly cleaned specially during events or functions.

Prepare shift closure report.

Give and take proper handover at the end and the beginning of the shift.

Coordinate with the housekeeping manager for conducting the performance appraisal.

Analyze the staff performance for developing training plans.

Train new employees for adapting to the hotel’s SOPs (Standard Operating Procedures).

Looking After the daily laundry operation.

HOST/ASSOCIATE – HOUSEKEEPING

22ND MAY 2013–4TH JAN 2016

HYATT HOTELS CORPORATION, HYATT PLACE HAMPI HAMPI, KARNATAKA

Skills

Consistency

Service oriented

Service excellence

Disciplined

Organized

Ability to handle pressure

Creative excellence

Knowledge in Opera (Version 5.0)

Basic knowledge of IDS (Version 7.0)

Adaptable

Competent with the latest technologies and systems

Education

STATE COUNCIL OF TECHNICAL EDUCATION & VOCATIONAL TRAINING – GOVERNMENT POLYTECHNIC, BERHAMPUR, ODISHA

2010 - 2013 DIPLOMA IN HOTEL MANAGEMENT AND CATERING TECHNOLOGY

Personal Information

Date of Birth: 10TH APRIL 1993

Father’s Name: Mr. Parshuram Das

Gender: Female

Marital Status: Unmarried

Passport Number: M8803558

Visa Status: Employment Visa

Interests

Music, reading, cooking, travelling.

DECLARATION: I hereby, declare that the above statements made by me are true, complete and correct to the best of my knowledge. I agree that, in case the company at any time finds that the information provided above are not true, correct or incomplete, the company will have the right to terminate my engagement/employment without any prior notice or compensation at any time any other terms of engagement/employment.

SIGNATURE: NARMADA DAS PLACE: DUBAI

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