Administrative Assistant Medical

Jonele L. Matthews

*** ** ***** ******, *******, NY 11434 ● Cell Phone: 646-***-**** ● E-mail: **************@*****.***

Objective: Highly qualified Associate and Administrative Support professional, who thrived in a fast-paced environment, highly organized and detailed oriented, team player, complex calendar management

Education: York College: Bachelors in Business Administration - Graduated: May 2015

Certified Medical Assistant - Certification: February 2019

Experience

Rochdale Village, Inc., Queens, New York - Administrative Assistant, December, 2016 – Present

Completes building maintenance operational requirements by scheduling and assigning

work to employees in a high traffic, busy work environment

Identifies management concerns by surveying environmental and operational conditions

Coordinate building services for over 1,400 units

Prepares staff work schedules by assigning specific jobs to maintenance department and to outside contractors, oversees and follows up on work results

Manage office calendar by coordinating with managers, staff and cooperators

Maintains inventory and prepares maintenance reports

Liberty Tax Service - Queens, New York- Admin. Assistant, Tax preparer & Audit, July 2015 - May, 2017

Responsible for handling front office reception and administration duties. This includes operating an active switchboard and customer service.

Prepare Tax Returns, scanned returns into shared network

Transmitted tax returns to main office to be sent to Internal Revenue Service

Print and distribute refund checks to customers

York College, City University of New York - Administrative Assistant, Receptionist - 2011, 2013 - 2014

Implemented departmental administrative procedures while handling front desk duties

Answered professors inquiries & Phoned inquires on behalf of professors, researched

Maintained the office filing system

Filing, Fax, Photocopy, Printing

Standard & Poor’s (McGraw Hill Co.) New York- Intern - Customer Relationship, June - August 2012

Assisted with projects involving the building of queries for important web pages

Assisted supervisor to complete special projects

Created a PowerPoint Presentation showing why the Sales force App was beneficial in helping in the improvement work of experience

Assisted in creating Newsletters for my department

Created and presented the Newsletter outline to department managers

Skills and Experience:

Skills: AS/400 Software for Administrative Tasks

Proficient in Microsoft Office/ Excel

Keyboarding 60 wpm

High level of attention to detail, multitask, confidentiality

Work well under pressure, independently and within a team setting

Strong organizational & research skills

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