Management

Energetic and resourceful, self-directed and innovative. Highly effective communication skills including the ability to satisfy client needs through relationship building and creative development.

Experience

Best Buy 2013 – Present

Computing Supervisor

nCreate and sustains positive customer and employee experiences.

nMonitoring of profit margins and revenue goals.

nEnhancement of all aspects regarding customer experience.

nAppropriation of standards regarding third party programs (e.g. Apple, Samsung, Microsoft).

nRecruitment, development, and mentorship of in-house associates.

nFacilitates the implementation of strategies to increase efficiency and volume through employee training.

DSI Security (CSX Rail Road Yard) 2012-2013

Guard

nPatrol and maintain safety in the rail yard.

nCheck each container leaving the yard to ensure the driver has the correct one.

nWarlock containers with high value.

Education

South Suburban College 2013 - Present

Associate of Arts in Criminal Justice

Skills and Achievements

nMotivates and supports 110 employees.

nAsist in running a store with a generated revenue of 35 million dollars, with 4% growth yr over yr

Personal Statement

Over these last few years, I have developed astute verbal and written communication skills. All as a result of scheduling, training, and providing expert management in my chosen field. By enrolling in school and working more than 40 hours a week on average I was able to develop keen proficiency in organization and time-management. I like to feel that I have left a positive and everlasting impression on those I have come into contact with. I hope to bring all skills I have learned to future roles that offer autonomy, complexity, and a relationship between effort and reward.

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