Sales Manager

COLE JOBE

**** * ****** **, ******* IL, *****

612-***-**** ****.****@*****.***

www.linkedin.com/in/colejobe

EXPERIENCE:

GENERAL MANAGER, VISIONWORKS HVHC INC April 2017-Present

Developed and execute strategy that lead to sustained sales profitability growth of 7+ retail locations.

Improved underperforming stores by identifying opportunity areas and collaborating with store leadership resulting in increased sales metrics.

Lead and develop training programs for Chicago market leading to improved associate experience, decreased turnover improved additional customer service metrics.

Ensures compliance with State and Federal healthcare laws (HIPPA) as well as company standard operating procedures (SOP).

OPTICAL TEAM LEADER, LUXOTTICA RETAIL September 2012- January 2017

Managed all optical center operations including dispensing of eyewear, patient check-in process, patient care, and financial performance of optical store.

Supported new stores with openings, store development, recruiting and training of store management and associates.

Develop and maintain good working relationships with doctors associated with store locations and serve as liaison between doctor and store associates.

GUEST SERVICE TEAM LEADER, TARGET CORP August 2009-April 2012

Recruit, hire, train and retain the highest quality team members.

Open and close front end on assigned days and provide leadership during operating hours.

Oversees the guest service and merchandising of three departments.

Drive sales performance; lead and coach the team on ways to increase sales.

Model and drive proactive guest service.

Recognize, coach and provide meaningful feedback through active performance management.

Provide a superior Target-brand experience for guests and team members.

SKILLS

Communication Adaptability & Flexibility

Critical Thinking & Problem Solving Leadership

Teamwork & Collaboration Attention to Detail

EDUCATION

ASSOCIATES DEGREE, CITY COLLEGES OF CHICAGO

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