Certified Phlebotomy Technician
Resume:
TIERA WILSON
San Antonio, TX
******.******@*****.***
WORK HISTORY
Phlebotomist
WinterWyman - San Antonio, TX
August 2020 to Present
Contracted through Quest Diagnostics as a Phlebotomist. I'm responsible for identifying patient information. Efficiently and accurately drawing blood and deciphering the best method depending on that specific person, while being friendly, courteous and sympathetic. I centrifuged blood samples and aliquot, if needed. I performed urine drug tests as well. Also performed infection control standards at all times when working with patients and equipment. Phlebotomist
Cogent Medical Lab - San Antonio, TX
May 2019 to July 2020
I Identify patients and their personal information using their ID and/or documents. Determine the right venipuncture method based on patient age, health etc. and reassure patients and help them relax. I find veins that are suitable for puncture and draw blood using sterilized needles, vials and other equipment. I ensure optimal quality and quantity of samples. Label samples correctly and send or deliver them for testing. I answer patient questions and provide useful information, keep accurate records on fluid specimens and tests. I adhere to all relevant health and safety standards while working. I follow all CLIA and HIPPA requirements and regulations. Housekeeping
IHG Army Hotels - San Antonio, TX
April 2018 to May 2019
Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensuring all rooms are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies. Deal with reasonable complaints/requests with professionalism and patience. Phlebotomist
CSL Plasma - San Antonio, TX
February 2018 to May 2019
I assembled the parts to the auto pheresis machine. I found veins that are suitable for puncture and drew blood using sterilized needles, vials and other equipment.
I observed and monitored everyone hooked up to the machines. I also disconnect and remove needles from the donors, bandaged and paid the donor for their services, then clean and sanitize the auto pheresis machine. Engagement Specialist
Carenet Healthcare Services - San Antonio, TX
August 2017 to February 2018
I make outbound calls to customers about a benefit they have on behalf of CVS Caremark. I build rapport with customers and help try to make their lives a bit easier by giving out discounted medications and giving customers options to have their medications delivered to their home. I multitasked between two computer systems, running claims for prescription medicine costs and taking payments.
San Antonio State Supported Living Center - San Antonio, TX
October 2015 to November 2017
I cared, provided and assisted individuals with Intellectual Disabilities by dressing, bathing, feeding, getting the individuals to & from work and appointments. Assisting with transfers, gait training and other therapy activities. I also Observed client conditions and behaviors and documented on a kiosk and on a computer. I reported any suspicious abuse, neglect, or exploitation to the appropriate authorities so that protective services specialist scan investigate the situations if necessary. I was put in charge 75% of the time, until I became a supervisor. I then organized workflow and ensured staff understood their duties and tasks. I performed on the spot training/coaching & gave constructive feedback. I also trained new employees.
EDUCATION
High school or equivalent
Healy Murphy High School - San Antonio, TX
CERTIFICATIONS AND LICENSES
Certified Phlebotomy Technician (CPT)
July 2020
BLS for Healthcare Providers (CPR and AED)
July 2020
First Aid
July 2020
Skills
I've had multiple opportunities in being PIC ( person in charge ) and being a supervisor. Taking charge and organizing workflow to ensure staff fully understand their duties and tasks. Ive also handled loads of paperwork and documenting on computers . I have experience working with patients records & charts. I'm a fast learner, quick on my feet, and can juggle more than one task. I have experience working in a fast paced setting. I have the ability to learn a variety of job descriptions. I have good communication skills including listening and speaking and problem solving skills and the ability to organize and prioritize different tasks. I have the ability to work with minimal to no supervision. I also have call center experience. I have been trained and have the skills to draw blood. I also have experience working in a fast & structured environment and good knowledge of MS office.
ADDITIONAL INFORMATION
• Developmental Disabilities Experience (4 years)
• Patient Care (4 years)
• Phlebotomy (2 years)
• Venipuncture (2 years)
• Vital Signs (1 year)
• Laboratory Experience
• Home Care
• Caregiving
• Medical Records
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