Product Manager
Resume:
Contact
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www.linkedin.com/in/john-
villwock-9679b8 (LinkedIn)
Top Skills
Cloud Computing
Cloud Applications
SaaS
John Villwock
SVP, Product and Strategy
Greater Seattle Area
Summary
My work has demonstrated a strong dedication to developing and managing effective, results-oriented teams in a matrixed technology- based business environment. I have been consistently recognized for my strengths in leading complex organizational changes, enhancing shareholder gains, and delivering business value to clients through market leading offerings.
Experience
BryterCX
Senior Vice President Of Product and Strategy (CPO) February 2019 - Present (1 year 9 months)
Greater Seattle Area
Working with our CEO to build the whole product around the industry-leading customer journey intelligence platform. Aligning all aspects of our ecosystem and capabilities to help our customers drive ROI. Directly manage Design (UI/ UX), Data Science/AI, Technical and Marketing Product Managers, and own the company vision for our product. Companies focus is Financial, Insurance, and Utilities.
ForeSee
Head of Strategy and Operations
November 2013 - January 2019 (5 years 3 months)
Greater Seattle Area
Collaborating with CEO to transform the company's strategy to capture new growth opportunities in machine learning while improving the customer experience for some of the largest companies in the world. Responsible for leading a team focused on cross-functional alignment and development of workforce, processes, and technologies to better support the client experience. IBM
12 years 11 months
GLOBAL PRODUCT MANAGEMENT LEADER; IBM’S WATSON -
SMARTER PLANET CLOUD SOLUTIONS
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January 2010 - November 2013 (3 years 11 months)
Greater Seattle Area
Globally responsible for IBM's Smarter Planet Cloud and Software as a Service Solutions in the Travel and Transportation Industry. As the global product management leader, I lead an amazing team of professionals in the identification and development of many First-of-a-Kind solutions, leveraging powerful research assets and product development teams. I worked across the IBM divisions, driving requirements to ensure the appropriate Cloud Computing and Watson Big Data Business Analytics & Optimization solutions were being developed and delivered into the market to meet our clients' needs.
Aligned resources to build new Infrastructure-as-a-Service technologies from the ground up – compute, storage, networking, database, security, and an expanding set of foundational machine learning services operating at high scale in a broadly distributed multi-tenant cloud environment. Lead engineers and product managers with expertise and passion for solving difficult problems through artificial intelligence in distributed systems, virtualized infrastructure, and highly available services.
SENIOR CLOUD/SAAS EXECUTIVE
January 2004 - February 2010 (6 years 2 months)
Greater Seattle Area
Responsible for leading a large cross-brand sales, services and support team. Worked to build top talent to develop C-Level relationships. Helped technical resources align solutions to transform lines of business by developing technical strategies.
Software Engineer
January 2001 - January 2004 (3 years 1 month)
National resource for the design and implementation of open-standards web-based e-learning systems. Developed global marketing strategies, and product roadmaps for large scale e-learning systems for organizations including Harvard, the University of Texas, GE, Boeing, Netflix, and the State of California.
The Academy of Financial Services Studies
Information Technology Manager
February 1998 - December 2000 (2 years 11 months)
Designed and implemented technology platforms for E-learning in the financial services industry.
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Education
Cornell University
Master of Business Administration (MBA), Management, Technology & Entrepreneurship · (2013 - 2015)
University of Wisconsin
Business Administration, Computer Science, Management of Information Systems · (1995 - 2000)
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